Message Links Explained

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Message links allow your customer advocates to share pre-formatted messages to various social media platforms. Each message contains your pre-written copy and can include your advocate’s unique share link. Message links can be included in:

• Program widgets

• Transactional emails

• Your app or website, as an embedded link or button

• External email campaigns

Adjust message link content

1. In the left navigation menu, select [Engage] → Program Rules.

2. On the Program Rules screen, select the Sharing tab.

3. If you're using a hosted Open Graph source, then update the title, description, and image that will be displayed to end users.

4. In the Additional share mediums section, select all the relevant share mediums you'd like to set a message for and input the message in the Share Body section.

   
5. Select Save Share Messaging to save your content.

Your message links can now be included in your referral program's widget and transactional emails, or embedded elsewhere on your website, app, or email campaigns.

Add message links to program touchpoints

The content editor allows you to add message links to your program widget and transactional emails with minimal additional setup—only your program ID is required. To insert message links elsewhere, you can embed a link that follows the format below.

https://app.referralsaasquatch.com/a/ 
{tenant_alias}/message/redirect/{share_medium}
?engagementMedium={engagement_medium}&accountId= 
{accountId}&userId={userId}&programId=
{program_ID}&rsLandingPage= {rsLandingPage}

Information contained in the curly brackets { } should be replaced with one of the supported parameter values.

Note: The accountId and userId values must be dynamically populated from your program data. Connect with your development team if you need help pulling in the data.

Parameter	Example	Description
tenant_alias	test_bpinhag9gag	Your program’s tenant alias. To find your tenant alias: 1. From the top navigation bar, select [User profile] → Settings. 2. On the left, under Advocate Settings, select General.
share_medium	WHATSAPP	The medium through which the advocate will share this referral. Supported values: • EMAIL • FACEBOOK • FBMESSENGER • LINEMESSENGER • LINKEDIN • PINTEREST • SMS • TWITTER • WHATSAPP
engagement_medium	EMBED	The medium from which the advocate will engage with the referral program (e.g., embedded widget). Supported values: • EMAIL • EMBED • MOBILE • POPUP
accountId	[Hashed ID based on email address]	The account ID for whom this message link is being built. For most participants, the user ID and account ID fields have the same value.
userId	[Hashed ID based on email address]	The user ID for whom this message link is being built. For most participants, the user ID and account ID fields have the same value.
programId	21789	Your program ID. It can be found on the Program Rules page below the program name.
rsLandingPage (Optional)	https://example.com/driver-program	Override the landing page of the program to redirect the resulting share link to a different URL. Only different paths on your program's landing page URL are supported. For security reasons, the redirection can’t be to a different domain.

Example: Using the above format, the following is an example of what the message link URL would look like for a participant with the user ID and account ID messageLink in the impact.com demo program, klip-referral-program. This link would be provided in an email, for the participant to share through a mobile link.

https://app.referralsaasquatch.com/a/test_aut32av0b11uc
/message/redirect/EMAIL?engagementMedium=
MOBILE&accountId=messageLink&userId=
messageLink&programId=klip-referral-program