Manually Issue a Cash Reward for Advocate

If you need to send a participant in your Advocate program a cash reward outside of their usual payout schedule, you can issue a one-time manual reward. Manual rewards are awarded to participants via their profile in the impact.com platform. Note that a reward expiry can't be applied for manual cash payouts, and that manually-issued cash rewards can't be canceled unless they have a pending period.

Ready to get started? Learn how to set up cash payouts for Advocate.

1. From the left navigation menu, select [Engage] → Participants.

2. Search for the participant for whom you want to add a reward and select their name to open their participant profile.

3. In the Rewards section, select Add Reward.

   
4. Choose from a Pre-configured Reward or Unit-based Reward.

   • For a pre-configured reward, use the drop-down list to select from your reward catalog.

   • For a unit-based reward, use the drop-down list to select a cash reward unit. Then, enter an amount for the reward.

5. Select [Expand] Advanced Settings.

6. From the Attribute to program dropdown list, select the specific referral program with which this reward should be associated.

7. Optionally, add an Internal note or a Customer-facing note.

8. Select Add Reward to confirm your changes.