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Review Paid Search Monitoring Results

Paid Search Monitoring is a report that provides insight into data crawled on all the search engines, locations, languages, and trademarks you specify. Partners found bidding on these trademarks are aggregated within impact.com for you to analyze. The default view on the Monitoring screen displays all new ads from your contracted partners that contravene your paid search policy. You can use the filters to show older results and results from partners that are not joined to your program.

Do more with Paid Search Monitoring Advanced: When you upgrade to Paid Search Monitoring Advanced, you can monitor more than 10 times the amount of keywords across 16 search engines multiple times a day. If you're interested, learn how to upgrade today.

You can review paid search monitoring results and action them by either marking the results as approved/ignore or creating a violation to request the partner deal with the ad that contravenes your paid search monitoring policy.

Mark Paid Search Ads as approved, archived, or new

This feature is only accessible to specific impact.com editions or add-ons. Contact us to upgrade your account and get access!

You can change the status of a flagged ad in order to process it. You can choose between approving the monitored ad, setting it as new, or archiving it.

  1. From the left navigation menu, select [Protect] [Protect]MonitoringPaid Search.

  2. Here you can filter to the type of ads you want to sort through. See the reference below for more information on the various filtering options.

    Filter reference

    Filter

    Description

    Date

    Filter the date range for which you want to see ads that have been flagged as possible violations.

    Policy

    Filter results to a violations policy for which you'd like to view potential ad violations.

    Domain

    Filter to a specific domain for which you want to view ads that have been flagged as a possible violation.

    Search Engine

    Filter to a specific search engine for which you want to view potential ad violations.

    Partner

    Filter to a specific partner for which you want to view potential ad violations for.

    Country/Region

    Filter your potential ad violation results to a specific country or region.

    Keywords

    Filter your potential ad violations to only show results that contain certain keywords.

    Issue

    Filter for which issue type you want to view potential ad violation results.

    Types of Issues

    Issue

    Description

    Ad Hijacker

    This indicates that the paid search ad is being impersonated by someone other than the brand.

    Trademark in Copy

    This indicates that the brand’s trademarks are featured in the specific paid search ad copy.

    Trademark in Keyword

    This indicates that brand's trademarks are keywords still being bid on while unapproved.

    Status

    Filter by the potential ad violation's current status. Select between New, Ignored, Domain ignored, or Archived. See the Status reference table in step 4 for further information.

    Partner type

    Filter by the type of relation you have with the partner; select between Contracted, non-contracted or non-impact partners.

  3. Once your list of potential ad violations has populated, select [Checked box] [Checked box] the relevant options you'd like to change the status for then select Change Status.

  4. Once you select a status, you will see the update in the status column for each of the ads you selected. View the Status reference table below for more information on what each status means.

    Status reference

    Status

    Description

    Set to New

    Marks the Paid Search Ad as New. Ads in New status are displayed on the default view on the Search Monitoring Screen if it's linked to a partner.

    Archive Ads

    Marks the Paid Search ads as Archived. This will hide these Paid Search ads from the default view on the Search Monitoring Screen.

    Ignore List Ads

    Marks the Paid Search Ad as Ignored. This option is best if you want to approve ads flagged as potential trademark violations. This option will hide the selected Paid Search ads from the default view on the Search Monitoring screen.

    Any of these specific Paid Search Ads seen in future will be marked as this status and will not show on the screen unless the user changes their status to either Archived or New.

    Ignore List Domains

    Marks all Paid Search Ads linked to the partner's Domain as Domain Ignored. This option is best for if you want to approve all potential trademark violations for a specific domain. This option will hide Paid Search ads from the default view on the Search Monitoring screen.

    Any of these specific Paid Search Ads seen in future linked to the ignored domain, will be marked as Domain  Ignored and will not show on the Search Monitoring screen unless the user changes their status to either Archived or New.

    Remove Domain Ignore List

    Removes the list of ignored (or approved) domains.

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Create a violation for an ad

This feature is only accessible to specific impact.com editions or add-ons. Contact us to upgrade your account and get access!

You can review your paid search monitoring results and log a violation if the partner is found to be contravening your rules.

  1. From the left navigation menu, select [Protect] ProtectMonitoringPaid Search.

  2. Find the specific paid search ad you want to review.

  3. Hover your cursor over the ad and select Review.

  4. From here, you can view more details about the paid search ad.

    Ad details reference

    Ad Detail

    Description

    Domain

    The website domain of the partner.

    Ad Display URL

    The URL where the display ad appeared.

    Search Engine

    On which search engine the ad was found.

    Keywords

    Your protected keywords that were used.

    Times Seen

    How many times impact.com saw the ad over a period of time.

    Last Seen Ad Rank

    The position of the ad on the search engine's results page.

    Ad Copy

    The text copy that was included in the ad.

    Ad Label

    More information about the type of potential offense.

  5. You can expand the Content Details [Drop-down menu] section for even more information about the ad.

    Additional content details reference

    Content details

    Description

    Ad ID

    The unique identifier of the ad.

    Policy

    The name of the policy triggered the event.

    Device Type

    What type of device the ad was aimed for.

    Ad Screenshot

    A URL to the screenshot of the ad.

    Ad Click URL

    The URL that clicking the ad would take you to.

    SERP

    Which number page on the Search Engine Results the ad appeared on.

    Ad's Location

    Where on the page the ad was positioned.

  6. If you have found the ad to be in violation of your terms, next to Decision, select VIOLATION as the outcome for the ad.

  7. Select the Error type the violation was for and state the Severity of the violation.

  8. Set a Due Date by which the partner needs to respond by.

  9. Optionally, attach a file to the violation notification and leave a comment for the partner—you can communicate directly with the specific partner to ask them questions or to remove ads that are not authorized.

  10. Optionally, leave a Comment. If you opt to leave a comment, select whether it should be a Private or Public comment.

    Your comment will only be visible to your brand’s account users. Private comments can be used to make notes or provide context on the issue for other account users.

  11. [Toggle on] [Toggle on] Send violation notifications if you want to notify the partner of the violation.

  12. Select Create Violation to create the violation and submit the violation notification (if you opted to do so).

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