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Manage Tracking Links for Your Program

By default, active partners can view tracking links and create new tracking links that forward visitors to your landing page. If enabled, partners can also create deep links to specific pages.

This article will demonstrate the key configurations you need to enable for tracking links to work seamlessly for your partners, ensuring they can generate and use links as intended.

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Common tracking link configurations

Refer to the steps below in the expanding sections for instructions on enabling or disabling.

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Manage tracking link visibility settings

chevron-rightEnable/Disable tracking links for partnershashtag

Use these steps to enable or disable the creation of tracking links for partners and manage visibility settings:

  1. From the top navigation bar, select [User profile] → Settings.

  2. In the left column, under Branding, select Partner Console Branding.

  3. In the Media Partners Defaults section, locate Dashboard Tracking Link Generator.

  4. To enable this setting, select [Toggle] Allow partners to generate tracking link from their dashboard.

    • To disable this setting, select [Toggle off] Allow partners to generate tracking link from their dashboard.

  5. Select Save.

chevron-rightEnable/Disable tracking link visibility for your programhashtag

Use these steps to enable or disable tracking link visibility for your program and control link creation for partners:

  1. From the top navigation bar, select [User profile] → Settings.

  2. Under the right column, under General, select Ad Settings.

  3. To enable this setting, in the Ad Types section, locate Online Tracking Link and select [Checked box] Enable visibility of Online Tracking Link to partners.

    • To disable this setting, in the Ad Types section, locate Online Tracking Link and deselect the [Checked box].

  4. Select Save.

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Manage deep linking settings

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Warning: If Deep Linking is already [Toggled on], we highly recommend that you do not disable this setting. Disabling deep linking can affect your program and change your Marketplace Listing for partners.

chevron-rightEnable/Disable deep linking for your programhashtag

Use these steps to enable or disable deep linking for your program and control link creation for partners:

  1. From the top navigation bar, select [User] [User profile] → Settings.

  2. Under the right column, under Tracking, select Gatewayarrow-up-right.

  3. Select the Deep Linking field.

  4. To enable this setting [Toggle on] [Toggle on] Allow Partners to deep link to specific pages on my site.

    • To disable this setting [Toggle off] [Toggle off] Allow Partners to deep link to specific pages on my site.

  5. Select Save.

chevron-rightEnable/Disable deep linking to specific pageshashtag

  1. In the left navigation menu, select [Engage] v2 [Engage] → Content → Adsarrow-up-right.

  2. Locate Online Tracking Link from the list of ads, select Update and navigate to the Partner Settings section.

  3. To enable this setting, select [Unchecked box] [Unchecked box] Support Partners linking to specific pages.

    • To disable this setting, select [Checked box] [Checked box] Support Partners linking to specific pages.

  4. Select Save.

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Fix common partner-facing error messages

You can troubleshoot to fix link issues, such as malformed links, which are incorrectly formatted and prevent proper use, and expired links, which no longer work because the destination is unavailable. Learn more about how to Troubleshoot Broken Tracking Links.

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Error message: "The link you clicked on is malformed. Contact the editor of the originating page."

This error may occur if deep linking is not enabled. To resolve this:

  1. From the top navigation bar, select [User profile] → Settings.

  2. On the right, in the Tracking section, select Gateway.

  3. Select the Deep Linking section and [Toggle on] Allow Partners to deep link to specific pages on my site.

  4. Specify the base domains to which you allow partners to deep link.

    • Domains should be comma-separated with no spaces. Wildcard characters are supported. E.g., yoursite.,*.yoursite.

  5. Select Save.

Alternatively, you may not have block rules set up. To check whether you do:

  1. From the top navigation bar, select [User profile] → Settings.

  2. On the right, in the Technical section, select Blocking & Redirectarrow-up-right.

  3. Ensure that you have a block rule set up. Learn more on how to Configure Block Routing Rules.

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