Deposit Funds into Your Account
You can deposit funds into your account at any time directly on impact.com. These funds are used for action payouts, impact.com fees, and transfers to partners.
Important: You can only fund your account in the currency you chose during your account setup. Your chosen currency cannot be changed once your account is active. View your chosen currency under your account information.
Deposit funds
From the top navigation bar, select your balance → Make Deposit.
On the Make Deposit screen, select a Payment Type, such as Credit Card or ACH or Wire. Some payment types are only available for specific currencies.
Available for the following currencies: USD, EUR, GBP, AUD, DKK, HKD, JPY, NOK, SEK, SGD.
Select the Credit Card Payment Type option.
If no cards have been added yet, first select Add Credit Card and enter your Credit Card details.
Alternatively, select Replace if you want to use a different payment method for this transaction.
Enter the Amount you wish to deposit.
The minimum credit card deposit amount is $100.
The Handling Fee, Sales Tax (if applicable), and Total Amount to be Charged will be automatically calculated based on the Amount you entered. Refer to Accepted payment types above for an explanation of the handling fee.
Select Pay.
Follow your bank prompts.
Once added to your account, credit card details can be replaced or modified—but they can't be deleted for starter edition accounts.
Note: This payment method is available for USD only.
Select the ACH Payment Type option.
If no bank details have been added yet, first select Add Bank Account and enter your Bank Account Details.
Alternatively, select Replace if you want to use a different payment method for this transaction.
Input the amount you wish to deposit under Required Funding.
Select Pay.
Confirm the Transfer Information, then enter your name to signify that you acknowledge and accept the terms.
Select Confirm Deposit.
Select Done.
Note: Refer to Troubleshoot ACH deposit issues for guidance if you’re experiencing problems with ACH payments.
Available for the following currencies: AUD, BRL, CAD, CNY, DKK, EUR, GBP, HKD, IDR, ILS, INR, JPY, MXN, MYR, NGN, NOK, NZD, PHP, PLN, SEK, SGD, THB, USD, ZAR.
Select the Wire Transfer Payment Type option.
Use the Transfer Information on this screen to complete the transfer from your bank's interface.
Another way to fund your account is to connect to impact.com's Bill.com profile.
Note: You can only use Bill.com to fund your account if your account’s default currency is USD. If you make use of Activate by impact.com, you should not make use of the Bill.com profile details above.
Payment Network id
0149793447768157
Invitation email
Profile Name
Impact Tech, Inc
Processing times & fees
Electronic Funds Transfer (EFT) via ACH, Giro
3–5 business days after initiating the deposit.
Free
impact.com recommends using EFTs over all other methods.
Wire Transfer
24–48 hours after initiating the deposit.
Free^(*)
^(*)While impact.com doesn't charge a fee, you may incur charges from your bank for wire transfers.
Credit Card
Immediately credited to your account. The amount deposited is added to your next impact.com invoice.
3.5 currency units per 100 (e.g., $3.50 USD per $100 USD, or EUR 3.50 per EUR 100).
The handling fee is assessed for every $100 USD or currency equivalent deposited. We round your deposit amount to the nearest $100 when calculating the fee.
For example, a $275 deposit would be rounded to $300, invoking a fee of $3.50 x 3 = $10.50.
For US-based brands, sales tax may be charged on the handling fee, depending on your registered location. Any sales tax owing is deducted from the deposited amount. You can consult a sales tax calculator to estimate the amount of tax to be paid.
Direct Deposit
5–7 business days after initiating the deposit.
Free
(This refers to payments initiated through the impact.com platform.)
You can set up automatic payments after your first successful direct deposit.
If the payment bounces or gets canceled, your impact.com account will be debited with the same amount deposited.
FAQs
What currencies are supported?
Your selected payment method determines which currencies you can pay in. Refer to the instructions above for details relevant to your payment method.
Can I fund my account in a different currency?
No. You can only fund your account in the currency you chose during your account setup. Your chosen currency can't be changed once your account is active.
View your account currency
From the top navigation bar, select your balance → Overview.
This will display your funding currency.
Why must I enter my banking information?
impact.com requires bank account information to complete an Electronic Funds Transfer (EFT), which varies across countries and payment systems.
Is my banking information secure?
Yes. impact.com's platform and services are served over a valid secure connection (HTTPS). Information sent to and received from impact.com is end-to-end encrypted, including banking information.
When you enter banking information into impact.com, the user interface will obfuscate bank account numbers using X characters for increased privacy on any subsequent review of financial information.
How much money should I deposit?
You can use either a Payment Request Form (PRF) or a Statement of Invoices (SOI) to find out how much you should deposit into your impact.com account. The document you use depends on which funding strategy your account uses. Learn more about PRF and SOI documents.
I made a deposit outside of the platform and didn't include my Account ID, what should I do?
Submit your manual remittance advice to [email protected] for manual processing. Remember to include your account ID for future deposits to speed up the funds' allocation process.
Can money enter my funding account any other way?
Yes. Partners can agree to pay you make-goods to make up for any funds they shouldn't have received. This can occur when a partner receives a payout for actions that should have been modified to have a smaller payout, or reversed altogether. To prevent make-goods from being a common occurrence in your program, unify your contract payment processing periods.
Will I get notified when I make my deposit?
You can configure your notification settings so that you receive an email or SMS when your deposit clears. This can assure you that your deposit went through or help you keep track of balance updates. See Manage Your Brand Notification Settings to learn more.
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