# Manage Optimize Channels

<a href="https://pxa.impact.com/student/activity/1117602?sid=0c0e3e5c-54c9-4435-9bee-ebcdccb7f292&#x26;sid_i=0?utm_source=app.impact.com&#x26;utm_medium=owned-platform&#x26;utm_content=opt-350&#x26;utm_campaign=help-center" class="button primary">Take the PXA course</a>

*Optimize Channels* will tell you more about the various channels you are tracking. These channels can provide insight into the path partner-driven traffic taken between their interaction with the partner and the action you are tracking. Data gathered by Optimize Channels will also help fill in your *Channel Dashboard*, which has information like *Performance by Month* or *Sub-Channel*, all aggregated by channel type.

{% hint style="info" %}
**Note:** The *Channels* feature is part of the Optimize add-on and requires you to pass the `CustomerStatus` and `CustomerId` parameters in your tracking. [Contact support](https://app.impact.com/support/portal.ihtml?createTicket=true) to discuss adding this to your account.
{% endhint %}

#### Access Optimize channels

{% hint style="success" %}
This feature is only available with the Optimize add-on. [Click here](https://app.impact.com/secure/advertiser/fr/upgrade.ihtml?u=/secure/advertiser/optimize/landing-page.html) to get the add-on!
{% endhint %}

1. From the left navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-1e02b2659c94fa0756772cc6c1880977fc9aba73%2F6ad16bf9b7edb0a28ab3574d313014f32392aa7f9508686b63bfacfafc7a9735.svg?alt=media) **\[Optimize]**.
2. In the left navigation bar, select **Settings → Channels**.
3. To search for a specific channel, enter that channel's name under *Channels*.
   * Selecting ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-3c5971fb7b03a98375488e97a4317afd60621298%2Fd0fbb4c2c189cdc83bc0eb8e906fa3cb66818d0a9daa1491ea48042160714ed2.svg?alt=media) **\[Search]** will not perform a regex search, so you do not have to worry about capitalization or using the channel's exact name.
4. View the channel.
   * Refer to the *Table reference* for more information about the channel itself.
5. From here, you have choices on what you can do.

   * Under *Media*, view the number of [media sources](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/cross-channel-performance-insights/manage-optimize-media-sources) associated with a particular channel. Select the number to view a drill down of the media sources.
   * Under *Report*, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-65c4944ad47b13f7674253361abf76d63f4e96e8%2Ff7a699862181a6c829d80dc210586ea889343ba9fbf066bbc7488ed7dde8a389.svg?alt=media) **\[Reports]** to view the *Channel Dashboard* for a specific channel. This is where you can view more data about the channel, like its *Performance by Month*.

   <div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-dfef7bbc8a5773d04b668ece7172ac56339a943f%2F98b36a9a4a84958c27178a3ca7cce266733fcb78bd8b59dd108b3bd2e1441d0e.png?alt=media" alt=""><figcaption></figcaption></figure></div>

{% hint style="info" %}
**Note:** If you want to enable new channels, disable old ones, or edit current ones, [contact support](https://app.impact.com/support/portal.ihtml?createTicket=true).
{% endhint %}

<details>

<summary>Table reference</summary>

|                  |                                                                                                                                                                                                                                                                                                                                               |
| ---------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Table Column** | **Description**                                                                                                                                                                                                                                                                                                                               |
| Name             | The name of the channel for a specific row.                                                                                                                                                                                                                                                                                                   |
| Media            | <p>The number of media sources associated with a channel.</p><p>Select the number to view the <a href="../manage-optimize-media-sources">Optimize media sources</a>.</p>                                                                                                                                                                      |
| Credit Group     | View the Credit Group associated with a specific channel.                                                                                                                                                                                                                                                                                     |
| Report           | Select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-65c4944ad47b13f7674253361abf76d63f4e96e8%2Ff7a699862181a6c829d80dc210586ea889343ba9fbf066bbc7488ed7dde8a389.svg?alt=media) **\[Reports]** to view the *Channel Dashboard* for a specific channel. |
| Actions          | Edit or enable a specific channel's tracking. [Contact support](https://app.impact.com/support/portal.ihtml?createTicket=true) if you want to do so.                                                                                                                                                                                          |

</details>
