> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/partner/zh/ni-xiang-liao-jie-shen-me/impactcom-mobile-app/working-with-brands-on-the-mobile-app/message-your-brands-on-the-mobile-app.md).

# 在移动应用中给您的品牌发送消息

使用 *消息* 用于与您潜在的品牌以及您已合作的品牌进行沟通的功能。该功能为您提供一系列用途，例如简化您与品牌的入驻流程、就特殊安排联系品牌、解决问题等。

{% hint style="warning" %}
**重要：** 请遵循 impact.com 的 [消息使用条款](https://impact.com/terms-of-use-messaging/) 当您向品牌发送消息时。
{% endhint %}

## 查找消息

您可以在两个位置找到消息：

* 选择 ![Chat](https://1152657667-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2Fgit-blob-7ecf5df45e06e6b7c09769b367898e68ee4a5e7c%2F51f34bf8e6da338f17712db1b36aeebf2443b795ad441d16b8d60aaca6c3bc39.svg?alt=media) **\[聊天]** 在右上角，打开您的 *收件箱* 界面中移除之前还剩多少天。

  <div data-with-frame="true"><figure><img src="https://1152657667-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2Fgit-blob-84c0eddfbf5deeecaa0fa609fefe1ba0488743ae%2F3a15f0a1531c57f6917940a49c5c7bd01c049ba72876f2d3cb0ef9838ed710ec.png?alt=media" alt="Chat icon in the upper-right corner of the app" width="263"><figcaption></figcaption></figure></div>
* 从品牌的 *品牌详情* 界面中移除之前还剩多少天。

  <div data-with-frame="true"><figure><img src="https://1152657667-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2Fgit-blob-d67fdb44e2b724715317beb51c98ea9a0347d46a%2Fb5b2eaebee9a315aabdc11bb160104f19f3a536b20f61c28585ee2a2a2b1f8f6.png?alt=media" alt="Brand Details screen with the Chat option" width="288"><figcaption></figcaption></figure></div>

## 创建新消息

您可以从以下位置创建新的消息线程：从 *收件箱* 屏幕或品牌的 *品牌详情*:

{% hint style="success" icon="circle-info" %}
**注意：** 只有在品牌允许的情况下，您才能与该品牌开始对话。
{% endhint %}

* 在 *收件箱* 在屏幕右上角，选择 ![Add](https://1152657667-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2Fgit-blob-3ca70a1ff22f0720bfb8c9e284c7d8178e3a547b%2Fb6a126b0775291b814c5a97f83039ef72ba42d6d02b0fe20f4790213ea01961e.svg?alt=media) **\[添加]** 或 ![Add](https://1152657667-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2Fgit-blob-3ca70a1ff22f0720bfb8c9e284c7d8178e3a547b%2Fb6a126b0775291b814c5a97f83039ef72ba42d6d02b0fe20f4790213ea01961e.svg?alt=media) **新消息**.

  * 在 *新消息* 在屏幕上，使用 ![Search](https://1152657667-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2Fgit-blob-3c5971fb7b03a98375488e97a4317afd60621298%2Fd0fbb4c2c189cdc83bc0eb8e906fa3cb66818d0a9daa1491ea48042160714ed2.svg?alt=media) **\[搜索]** 查找您想开始聊天的品牌。
  * 要附加文件，请选择 ![Attach](https://1152657667-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2Fgit-blob-3ca70a1ff22f0720bfb8c9e284c7d8178e3a547b%2Fb6a126b0775291b814c5a97f83039ef72ba42d6d02b0fe20f4790213ea01961e.svg?alt=media) **\[附加]**。请参阅 *支持的附件* 下面的参考信息，了解接受哪些文件类型。

  <div data-with-frame="true"><figure><img src="https://1152657667-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2Fgit-blob-d7a0eeeb8acdbec924ac59e7b050b5d5a71473ce%2F7653d139c5dd676ece4d60d6da43713d31d8bc05063a5d1ccbc1ae978f678b24.png?alt=media" alt="New message screen with brand search" width="281"><figcaption></figcaption></figure></div>
* 在 *品牌详情* 在屏幕上，在说明下方，选择 ![Chat](https://1152657667-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2Fgit-blob-7ecf5df45e06e6b7c09769b367898e68ee4a5e7c%2F51f34bf8e6da338f17712db1b36aeebf2443b795ad441d16b8d60aaca6c3bc39.svg?alt=media) **\[聊天]**.
  * 要附加文件，请选择 ![Attach](https://1152657667-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2Fgit-blob-3ca70a1ff22f0720bfb8c9e284c7d8178e3a547b%2Fb6a126b0775291b814c5a97f83039ef72ba42d6d02b0fe20f4790213ea01961e.svg?alt=media) **\[附加]**。请参阅 *支持的附件* 下面的参考信息，了解接受哪些文件类型。

## 支持的附件

您可以将以下文件类型附加到消息线程：

* CSV
* PDF
* JPEG
* PNG
* GIF


---

# Agent Instructions
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