Understand Stacked Commission Reporting

When you’re partnered with both a seller through a Seller program and their retailer, you may earn stacked commissions. With stacked commissions, you must interpret your performance reports in a specific way to gain an accurate idea of your performance and earnings.

How reporting differs with stacked commissions

When you drive sales that result in stacked commissions, some of your performance reports will show double the clicks and double the revenue you actually generated. This could mislead you to expect double earnings at first glance, but the key to interpreting the report correctly is noting your commission earnings, which will always reflect the correct totals.

Why you’re seeing double

The duplicate click and sales data in your reporting is an expected result of how the system rewards you. To credit you twice for driving a single sale, the system needs to record the sale as 2 separate transactions. A single sale cannot be attributed to two impact.com programs at the same time, so we create a corresponding record instead, allowing both programs to credit you for the same sale while keeping within the system rules.

Which reports are affected

• Reports that group the clicks and sales you’ve driven for multiple brand programs by a specific metric (e.g., a day) will include inflated click and revenue data. Example: Performance by Day.

• Reports that group the clicks and sales you’ve driven by individual brand programs will not include inflated click and revenue data. Example: Performance by Brand.

Note: Even on reports like Performance by Day, where conversion data appears duplicated, your total earnings will always display your stacked commission payout accurately.