Manage Lightning Pay for Partners

Important: Lightning Pay is currently available to eligible partners in the United States and Canada who are paid in USD and meet payment qualification requirements. Lightning Pay is subject to the Lightning Pay terms and conditions. Contact your Customer Success Manager (CSM) or our support team if you have questions about availability for your account.

Lightning Pay gives you fast access to your earnings. Refer to Lightning Pay Explained for Partners to find out if you're eligible and to learn how to activate the feature.

After you activate Lightning Pay, manage the service from the dashboard. From the dashboard, you can:

• Change your maximum speed/fee level
• Disable advances to stop future Lightning Pay activity
• See recent advance history
• View your current advance limit
• Review outstanding recovery

Understand your key insights

The Key Insights section on the Lightning Pay dashboard summarizes what you've advanced recently, how much of your locked earnings you can still advance, and what is still recovering.

Key insight	Description
Advanced	The total value of advances credited to your impact.com balance over the last 30 days. The percentage below the amount compares this to the previous 30-day period. A decrease usually reflects fewer locked earnings in the period rather than a change to your eligibility.
Net pending earnings	The value of your locked earnings that haven't been advanced yet, and so are still available to advance.
Advances waiting for repayment	The value of advances impact.com has issued to you and not yet fully recovered. The progress bar tracks the amount paid back against the total to repay. Recovery happens automatically as brands pay you, so this amount decreases without any action from you, and shows $0.00 once every advance you've taken has been fully recovered.

Change your maximum speed/fee level

You can adjust how quickly your earnings are advanced by changing your maximum speed/fee level.

1. From the top navigation bar, in the upper-right corner, select your Earnings Account → Lightning Pay.
2. On the Lightning Pay dashboard, select the Manage tab.
3. Select Manage from the Lightning Pay widget.
4. Adjust your maximum speed/fee level from the Speed cap [Drop-down menu].
5. Select Save to save your changes.

Your maximum speed/fee level determines how early Lightning Pay can advance your earnings:

• A higher level allows earlier advances
• A lower level may result in fewer or later advances

The service fee for each advance is determined by the speedup days specified in the table, not by your maximum speedup setting. Increasing your maximum threshold does not automatically raise the cost of all advance payments. Refer to Lightning Pay Explained for Partners to learn more about the service fees.

Stop future advances

You can stop future advances at any time without affecting recovery for earnings already advanced.

1. On the Lightning Pay dashboard, select the Manage tab.
2. Select Manage from the Lightning Pay widget.
3. Select Disable Lightning Pay.

Warning: Stopping Lightning Pay prevents future advances. Any earnings already advanced will still be recovered from incoming payments when those earnings reach their due date. Once an advance has been processed, it generally cannot be stopped or recalled.

Review your recent advance history

Track what you've been paid, what's been recovered, and what's still outstanding.

1. On the Lightning Pay dashboard, select the History tab.
2. Filter by the data you want to view. Refer to the Filter reference below for more information.
3. Select[Download] to download your advance history.
4. Below the filters, view your history. Refer to the Column reference below for more information.

Filter reference

Filter	Description
Date range	Filter advances by a specific date range.
Pending recovery	Filter by advances that haven't been fully recovered yet.
Recovered	Filter by advances that have been fully recovered.
Group by advance date	Organize the table by the date each advance was paid out.
Group by recovery date	Organize the table by the date each advance was recovered.

Column reference

Column	Description
Date Advanced	The date the advance was paid out to you.
Advance ID	The unique identifier assigned to each advance.
Sum Advanced	The total amount you received for the advance.
Fee	The service fee charged for that advance, based on your selected speed/fee level.
Status	Displays whether the advance is Pending recovery or Recovered.
Recovered	The amount that has been recovered against the advance so far.
Remaining	The outstanding balance still to be recovered.
Date Recovered	The date the advance was fully recovered, once applicable.

Track advanced payments & repayments

You can review Lightning Pay advances, fees, and recoveries on your Balance screen.

1. From the top navigation bar, select your Earnings Account → Balance.
2. Use the Transaction filter to filter by LightningPay.

   • The Transaction/Description column displays three different transaction types:

     • LightningPay Recoveries: Repayment of the advance
     • LightningPay Fees: The service fee charged for the advance
     • LightningPay Provisions: The gross advance payment
3. Select a transaction to view more details.