An electronic tax document is required before payment can be made. Please submit your electronic tax document in order to be paid.
or
A W8 Electronic tax document is required before a payment can be made. Please submit your electronic tax document in order to be paid.
| A W-9 electronic tax document is required once your earnings reach $2,000 USD in a U.S. tax year (January 1 to December 31). You will see this banner once your earnings approach or exceed this limit. Please [submit your tax form](https://help.impact.com/partner/what-would-you-like-to-learn-about/platform-features/finance/submit-your-electronic-tax-document) in order to be paid. | | The Electronic Tax Document provided does not appear to be valid. | Ensure that your name provided for payment matches your beneficiary bank account name and that your billing address provided is not a U.S. address. [Resubmit your tax form](https://help.impact.com/partner/what-would-you-like-to-learn-about/platform-features/finance/submit-your-electronic-tax-document) in order to be paid. | | TIN Check Failure - Please resubmit your W9 with the right TIN number. | Make sure that your Tax Identification Number is correct and matches the number you provided on your [W-9 tax form](https://help.impact.com/partner/what-would-you-like-to-learn-about/platform-features/finance/submit-your-electronic-tax-document) and your [account information](https://help.impact.com/partner/what-would-you-like-to-learn-about/platform-features/finance/payments-withdrawals-and-balance/withdraw-funds-to-your-bank-account). |The Routing Number provided does not appear to be valid. Please update your bank account settings in order to be paid.
or
A recent payment attempt was unsuccessful due to your Routing number containing a "." Please review \& update your bank account settings in order to be paid.
|The Routing Number provided in your bank account is invalid.
• If a USA or UK bank, this field must be numeric
• If a Canadian bank, see Canadian Routing Numbers Explained for Partners
• For some countries, there are length rules — see the Routing number length rules reference below for more information
| | A recent payment attempt was unsuccessful. Please update the ABA Routing Number in your bank account settings in order to be paid. |You provided an invalid ABA Routing Number. Contact your bank and update your bank account information with the correct routing number.
Must be numeric (9 digit number)
| | The IBAN provided does not appear to be valid. Please update the IBAN in your bank account settings in order to be paid. |You provided an invalid IBAN Number. Contact your bank and update your bank account information with the correct IBAN number.
• Must be alphanumeric
• IBAN structure validator registry
| | A recent payment attempt was unsuccessful. Please update the BSB Code in your bank account settings in order to be paid. |You provided an invalid BSB Code (Australian Bank Branch Code). Contact your bank and update your bank account information with the correct code.
Must be numeric (6 digit number)
For more information on bank codes, see the Bank codes and identification reference below.
| | A recent payment attempt was unsuccessful. Please update the Sort Code in your bank account settings in order to be paid. |You provided an invalid Sort Code. Contact your bank and update your bank account information with the correct code.
Must be numeric (6 digit number)
For more information on bank codes, see the Bank codes and identification reference below.
| | A recent payment attempt was unsuccessful. Please update the IFSC Code in your bank account settings in order to be paid. |You provided an invalid IFSC (Indian Financial System Code). Contact your bank and update your bank account information with the correct code.
Must be a combination of 11 letters and numbers
For more information on bank codes, see the Bank codes and identification reference below.
| | The Bank Clearing Code provided does not appear to be valid. Please update the Bank Clearing Code in your bank account settings in order to be paid. |You provided an invalid Bank Clearing Code. Contact your bank and update your bank account information with the correct code.
Must be numeric (3-5 digits)
For more information on bank codes, see the Bank codes and identification reference below.
| | A recent payment attempt was unsuccessful. Please update the Bank Code in your bank account settings in order to be paid. |Your Czech Bank Code is invalid. Czech Republic and Slovakia have 4-digit bank codes, used behind account numbers. Contact your bank and update your bank account information with the correct code.
Account number is XXXXXX-YYYYYYYYYY/CCCC, where CCCC is bank code
For more information on bank codes, see the Bank codes and identification reference below.
| | A recent payment attempt was unsuccessful. Please update the BIK (Russian Bank Routing Code) in your bank account settings in order to be paid. |You provided an invalid BIK (Russian Routing Code). Contact your bank and update your bank account information with the correct code.
Consists of 9 or more numbers and letters
For more information on geographical bank codes, see the Bank codes and identification reference below.
| |A recent payment attempt was unsuccessful. Please update the SWIFT and Routing codes in your bank account settings in order to be paid.
or
A recent payment attempt was unsuccessful. Please update the SWIFT and Routing codes in your bank account settings in order to be paid.
|Invalid SWIFT and Routing Code combination. A Routing Number is required with a SWIFT code whenever a transaction is made between a bank in the United States and a bank in another nation. Contact your bank and update your bank account information with the correct SWIFT and Routing code combination.
Swift codes:
• Must be alphanumeric
• Length must be either 8 or 11 digits
• Follows the format of XXXXXX-XX-XXX. Final 3 XXX are optional depending on length.
• Digit 5 and 6 (country/region code) must match first 2 digits of IBAN
For more information on routing numbers, see the Routing number length rules reference below.
| | There are invalid characters listed in your bank account information. Please update your bank account settings and avoid using special characters, such as 'ä á ø' in order to be paid. A recent payment attempt was unsuccessful. |Invalid characters were used when setting up your bank account settings. Update your bank account settings with valid characters.
• Must be alphanumeric
• May not be entirely numeric
• Following punctuation symbols are allowed:
• Dash / Hyphen: -
• Brackets: ( )
• Period: .
• Comma: ,
• Apostrophe: '
• Dash / Hyphen: -
• Brackets: ( )
• Period: .
• Comma: ,
• Apostrophe: '
• Chinese and Japanese characters are not permitted
• Russian Cyrillic alphabet is not permitted
• Currency symbols are not permitted
| | A recent payment attempt was unsuccessful. Please review your bank account settings in order to be paid. | Check that you've updated your [bank account settings](https://help.impact.com/partner/what-would-you-like-to-learn-about/platform-features/finance/payments-withdrawals-and-balance/withdraw-funds-to-your-bank-account) with valid details. You can complete your bank account information on the *Bank Account* screen. | | The Account Number provided does not appear to be valid. Please update the Account Number in your bank account settings in order to be paid. |The Account Number you provided is invalid. Update your bank account settings with a valid account number.
• Must be numeric
• For some countries, there are length rules, see the Bank account number length rules reference below for more information
| |The Beneficiary Name listed in the bank account settings is invalid. Please update your bank account information in order to be paid.
or
The Beneficiary Account Name provided does not appear to be valid. Please update the Beneficiary Account Name in your bank account settings to include only English characters, this will ensure compatibility with our payment processing system.
|The Beneficiary Name listed in the Bank Account Settings is invalid. Update your bank account settings with a valid beneficiary name.
• Must be alphanumeric
• May not be entirely numeric
• Following punctuation symbols are allowed:
• Dash / Hyphen: -
• Brackets: ( )
• Period: .
• Comma: ,
• Apostrophe: '
• Dash / Hyphen: -
• Brackets: ( )
• Period: .
• Comma: ,
• Apostrophe: '
• Chinese and Japanese characters are not permitted
• Russian Cyrillic alphabet is not permitted
• Currency symbols are not permitted
|Whenever you click on the Report Issue link in the changes to your banking details email notification, the payment requirement is triggered as not met, and all payments linked to that bank account are blocked.
Please note that there is a 48-hour payment hold put in place after any changes or updates are made to your banking information. After 48 hours you'll be able to make payments again.
| | Payments will be paused for 48 hours as a safety measure when you update your bank account information. |Whenever you update one of the following, your payments will be paused: for 48 hours:
• Bank Beneficiary Name
• BIC/SWIFT
• Account Number
• Iban
• Routing code
| | Security Alert - Please verify your identity and confirm your banking details to continue transacting successfully on impact.com. | You will need to [verify your identity](https://help.impact.com/partner/what-would-you-like-to-learn-about/account-management/account-settings/user-management/verify-your-identity-as-a-partner) and ensure your [banking information](https://help.impact.com/partner/what-would-you-like-to-learn-about/platform-features/finance/payments-withdrawals-and-balance/withdraw-funds-to-your-bank-account) is correctly updated in your account before being able to transact on impact.com. You can complete your bank account information on the *Bank Account* screen. |PayPal has blocked payment. You need to action one of two options:
• Change your Payment Method to withdraw funds via your bank account.
• Contact PayPal for more information on the Regulatory Reason for the block.
| | PayPal has rejected a recent payment because the maximum account balance has been met. Please switch payment methods in your bank account settings in order to be paid | Your PayPal account balance exceeds the maximum amount. PayPal imposes a transaction limit of $100,000 USD (or your currency equivalent). Change your [*Payment Method*](https://help.impact.com/partner/what-would-you-like-to-learn-about/platform-features/finance/payments-withdrawals-and-balance/withdraw-funds-to-your-bank-account) to withdraw funds via your bank account.. |The billing address provided is invalid. Update your billing address.
• Only alphanumeric characters
• Line 1 is a required field. Please ensure to add address information here
| | IMPORTANT UPDATE: Because of the Russia-Ukraine war, international sanctions, and/or payment method constraints, impact.com is no longer able to process payments to your account. | If you are affected by any of the listed conditions in the banner, reach out to impact.com's compliance team at• Length = 9
• First digit must be 0,1,2, or 3
• Number is checksum validated
| | United Kingdom | Yes | Must be in the format 123456 or 12-34-56 | | Canada | Yes | Length = 9 | | Australia | No | Length <= 6 | | Czech Republic | No | Length <= 4 | | Hong Kong | No | Length <= 6 | | Singapore | No | Length <= 8 | | New Zealand | No | Length <= 6 | | South Africa | No | Length <= 6 | | India | No | Length <= 11 | | Philippines | No | Length <= 9 | | Russia | No | Length <= 9 | | Japan | No | Length >= 8 or <= 11 digits (SWIFT code) | | All other regions | No | No rule — varies by region |• India: IFSC
• Japan: SWIFT
| | North America |• Canada: Routing number
• United States: ABA routing transit number
• Mexico: CLABE
| | Europe |• Switzerland & Liechtenstein: Bank clearing number
• Germany & Austria: Bankleitzahl
• United Kingdom & Ireland: Sort code
| | Oceania |• New Zealand: New Zealand bank account number
• Australia: Bank state branch
| | All other regions |• IBAN
• ISO 9362 (BIC)
• SWIFT
|