Configure Platform & Email Notifications for Partners

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Notifications keep you informed about events happening in your impact.com account. Learn how to configure your impact.com notifications and customize their frequency.

Types of notifications

By default, impact.com will notify you via email for the following events. You can customize the frequency and delivery method for each by following the steps below.

Notification category	Description
Admin	Notifications about administrative events related to your account, such as when a user is invited to join your account.
Finance	Notifications about finance events related to payments and banking, such as when a payout clears.
Brands	Notifications about brand events related to your activity, contracts, and updates.
Technical	Notifications about technical events related to security-sensitive, developer-facing alerts, such as requests or changes to your FTP or API credentials.
Compliance	Notifications about compliance, policy and asset adherence.
Paid Search Monitoring	Notifications about violations related to paid search (e.g., unauthorized bidding on branded terms).
Promo Code Monitoring	Notifications about violations related to coupon and promo code compliance.
Tasks	Notifications about general action items, such as task assignments or updates.
Messages	Notifications about direct communications from brands, with delivery options including Slack.

Configure your notifications

You can customize how and when you receive each notification—on a per-event basis, as a daily or weekly digest, or not at all.

1. From the top navigation bar, select [Notifications].
2. In the upper-right corner of the notification slide-out, select Settings.
3. Use the [Drop-down menus] below each category to select your preferred notification method and frequency.

   • Refer to the Notification method and frequency settings reference below for a description of each setting.
4. Select Save to save your changes.

Notification method and frequency settings reference

Note: These notification frequencies are not all applicable to notification events.

Notifications can be sent by the following methods and frequencies:

• Send email when event occurs: A per-event basis.
• Send a daily digest email: Receive a daily breakdown of your notifications.
• Send a weekly digest email: Receive a weekly breakdown of your notifications.
• Send SMS: Receive an SMS to your mobile device regarding a specific notification.
• Specific settings (Advanced): For each notification, you can select Specific settings (Advanced) from the drop-down menu to specify the frequency at a more granular level.
• Don’t send notifications: You will not be notified when an event occurs.