# ask impact Tips & Tricks for Partners

*ask impact* is a powerful chatbot assistant that helps you explore your performance data, access product guidance, and understand the broader partnership marketing landscape. If you're an account administrator, learn [How to Enable and Disable ask impact](https://help.impact.com/partner/what-would-you-like-to-learn-about/platform-features/ask-impact/how-to-enable-and-disable-ask-impact).

<div data-with-frame="true"><figure><img src="https://347878556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2F5DmfsCIkQmi4kJ6YCzg4%2Fd02faa9a8907fb4a689f2098e2cb2e12e7b1e6b01575a255c9575c3e919b6502.png?alt=media&#x26;token=e777e1be-897f-4b48-bb5e-5ae99fda587d" alt="" width="300"><figcaption></figcaption></figure></div>

#### Use *ask impact*

1. On the bottom-right, select the ![](https://347878556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2FZ1k2jGVxzCc0iyGCTg3O%2Fask_impact.png?alt=media\&token=16813293-55a7-4596-92fb-ffe5081057ec) **\[ask impact]** icon to start a conversation.
2. When you submit a question, the interface will enter a ‘thinking’ state until you receive a response.
3. Responses from *ask impact* can include text, charts, tables, content lists, calls to action, and links to sources of information.

#### Ask questions

<details>

<summary>Explore analytics</summary>

You can explore your account’s performance data, including metrics like clicks, actions, and sales, with the option to filter and compare results across a variety of dimensions.

* An analytics query should always include a time frame like *today*, *this week*, *last month*, *in the last X days*, or between a start and end date.
* If you ask for dates like *this week*, or *last month*, the time period will start on the day the period starts, e.g., *Monday*, *first of the month*, or *first of the year*.
* If you ask for *in the last X days* the time period is calculated by counting backwards from today.
* The time frame cannot span more than 365 days.
* If you'd like to get the full list of measures and dimensions that you can query, simply ask "Which measures and dimensions can I query?"

Some examples include:

* *What were my total earnings yesterday?*
* *What was my average order value between January 15-18, 2026?*
* *Which referral type drove the most actions last quarter?*
* *What is my reversal rate by brand for the last 90 days?*

</details>

<details>

<summary>Visualize with charts</summary>

*ask impact* supports data visualizations. Whenever you ask for data broken down over time—such as daily or monthly figures—a chart is generated to help show the trend.

If you’d like a specific chart type, request it directly by name, such as a *line*, *area*, or *bar chart*. If you don't specify a chart type, *ask impact* will respond with a bar chart.

</details>

<details>

<summary>Specify formatting</summary>

You can request that *ask impact* provides results in a specific format, including:

* Unordered (or bullet point) list.
* Ordered (or numbered) list.
* Table.
* Paragraph.
* Plain English.

</details>

<details>

<summary>Make comparisons</summary>

Compare data across programs, or time periods. You can *ask impact* to compare 2 entities using the same metric, such as total clicks or revenue.

It’s also possible to compare data across time, whether you want to see how one month compares to another, evaluate year-over-year change, or measure performance over two custom periods.

You can *ask impact* to compare up to 2 elements at a time, such as 2 programs, or 2 dates.

As an example, you could ask:

* *Compare my conversion rate across different social platforms for the last 30 days.*

</details>

<details>

<summary>Ask follow-up questions</summary>

*ask impact* supports natural, flowing interactions. Once you’ve asked a question, you can follow up with another request that builds on your previous one.

For example, after getting a total value, you might want to see how that number splits month by month, or you might switch to a different metric altogether.

There’s no need to rephrase the full question each time. The query's context is maintained, so you can keep exploring a line of inquiry without starting over.

</details>

<details>

<summary>Get product help</summary>

Whether you want to find new brand partners, monetize your content, or withdraw your earnings, you can *ask impact* and receive clear, step-by-step instructions.

</details>

<details>

<summary>Learn about the industry</summary>

*ask impact* also offers insights into the broader partnership marketing space. You can ask questions about how to best monetize your content, get insights on your performance, or discover new brand partnership opportunities.

Whether you’re deciding which brands to partner with, wondering how to optimize your performance, or looking for best practices for your business model, *ask impact* provides informed responses.

</details>

<details>

<summary>Ask for support</summary>

Ask for support and *ask impact* will connect you with a live agent, or allow you to create a [customer support ticket](https://app.impact.com/support/portal.ihtml?createTicket=true&&) to help with your query.

</details>

#### Rate responses

You’re encouraged to rate the responses from *ask impact* by selecting <img src="https://347878556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2Fpqok7IWSDkkICRPf1FtO%2Fask-impact-thumb.png?alt=media&#x26;token=0a8ee4b8-77ce-48d1-a9f0-ecc0de78d2f3" alt="" data-size="original"> **\[Thumbs-up]** or ![](https://347878556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2F6rLE6PtYbpxCb2pOZrrq%2Fask-impact-thumb-down.png?alt=media\&token=2d3ff6f4-1bbf-4ce2-88b8-a9be43e44186) **\[Thumbs-down]**.

Select ![](https://347878556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2Fpqok7IWSDkkICRPf1FtO%2Fask-impact-thumb.png?alt=media\&token=0a8ee4b8-77ce-48d1-a9f0-ecc0de78d2f3) **\[Thumbs-up]** to let us know that the response was meaningful to you. If you select ![](https://347878556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2Fp1EQKssoGAemU5XXlabK%2Fask-impact-thumb-down.png?alt=media\&token=893ff8d1-561d-460c-8de5-42e945db7528) **\[Thumbs-down]**, *ask impact* gives you the option to add some written feedback, as shown in the image below:

<div data-with-frame="true"><figure><img src="https://347878556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2FJ36nxs7elZIMRbyZgObo%2Fask-impact-feedback.png?alt=media&#x26;token=95ad6f73-8694-4c0f-840b-540203724542" alt="" width="375"><figcaption></figcaption></figure></div>
