> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/partner/what-would-you-like-to-learn-about/impactcom-mobile-app/mobile-app-account-administration/connect-and-manage-media-properties-on-the-mobile-app.md).

# Connect & Manage Promotional Channels on the Mobile App

Promotional channels are the social accounts, websites, and other promotional platforms you use to promote partnered brands. You can view your connected channels, add new ones, reconnect a channel that's lost its connection, and edit or remove existing channels from the mobile app.

## Add a new channel

1. In the upper-left corner, select ![](https://347878556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2FhyR4iWDS0fO9ZcKFGf82%2FUser%20profile.svg?alt=media\&token=281d8f1b-b9c5-4208-a0a2-a078f54e0eb6) **\[User profile]**.
2. Select **Add Channels** (if you have no channels yet) or **Edit Channels** to open the *Promotional Channels* screen.
3. Under *Add new channels*, select the platform you want to connect.
4. Complete the connection:
   * For platforms that connect via OAuth, you're taken directly to that platform's login and authorization screen. Sign in and approve access to complete the connection.
   * For platforms that use manual entry, enter the channel details on the screen that opens.

<div data-with-frame="true"><figure><img src="https://347878556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2FC5blc7ukOpQKG1tkgSaj%2Fscreenwriter_temp_1783063787806.jpg?alt=media&amp;token=cd4e580f-5879-4d6a-85a3-ac3042db9a8a" alt="" width="375"><figcaption></figcaption></figure></div>

<table data-search="true"><thead><tr><th>Channel</th><th>Connection method<select><option value="fR38lHnsB4CY" label="OAuth" color="blue"></option><option value="g6KRmqU7CbWM" label="Form" color="blue"></option></select></th></tr></thead><tbody><tr><td>Instagram</td><td><span data-option="fR38lHnsB4CY">OAuth</span></td></tr><tr><td>TikTok</td><td><span data-option="fR38lHnsB4CY">OAuth</span></td></tr><tr><td>YouTube</td><td><span data-option="fR38lHnsB4CY">OAuth</span></td></tr><tr><td>Facebook</td><td><span data-option="fR38lHnsB4CY">OAuth</span></td></tr><tr><td>Website</td><td><span data-option="g6KRmqU7CbWM">Form</span></td></tr><tr><td>Pinterest</td><td><span data-option="fR38lHnsB4CY">OAuth</span></td></tr><tr><td>X</td><td><span data-option="fR38lHnsB4CY">OAuth</span></td></tr><tr><td>Twitch</td><td><span data-option="fR38lHnsB4CY">OAuth</span></td></tr><tr><td><a href="/partner/what-would-you-like-to-learn-about/account-management/account-settings/connect-media-properties/connect-a-mobile-app.md">Mobile App</a></td><td><span data-option="g6KRmqU7CbWM">Form</span></td></tr></tbody></table>

## Reconnect a channel

A channel can disconnect if your platform login expires or you revoke access.

1. Navigate to the *Promotional Channels* screen.
2. In the *My channels* section, look for channel cards with a ![](https://347878556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2F9VdhGa3FnU107FhWJBsL%2Fdeclined.svg?alt=media\&token=fceaa73a-38bb-40d8-a49d-935d06af5c71) **\[Disconnected]** flag.
3. Select **Reconnect**.
4. Complete the platform's login and authorization flow to restore the connection.

<div data-with-frame="true"><figure><img src="https://347878556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2FQuYAakVzZzlC7FBeiXDM%2Fscreenwriter_temp_1783063842380.jpg?alt=media&amp;token=c9478a32-94aa-4136-a434-a4bda69d1939" alt="" width="375"><figcaption></figcaption></figure></div>

## Edit or remove a channel

1. Navigate to the *Promotional Channels* screen.
2. Select a connected channel card to open the **Edit Channel** slideout.
3. Choose an action:
   * **Edit:** Update this channel's information.
   * **Remove:** Disconnects and removes the channel from your account.


---

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