> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/partner/what-would-you-like-to-learn-about/impactcom-mobile-app/mobile-app-account-administration/connect-and-manage-media-properties-on-the-mobile-app.md).

# Connect & Manage Promotional Channels on the Mobile App

Promotional channels are the social accounts, websites, and other promotional platforms you use to promote partnered brands. You can view your connected channels, add new ones, reconnect a channel that's lost its connection, and edit or remove existing channels from the mobile app.

## Add a new channel

1. In the upper-left corner, select ![](/files/wwFzX9PI7PPDcIzEGwSW) **\[User profile]**.
2. Select **Add Channels** (if you have no channels yet) or **Edit Channels** to open the *Promotional Channels* screen.
3. Under *Add new channels*, select the platform you want to connect.
4. Complete the connection:
   * For platforms that connect via OAuth, you're taken directly to that platform's login and authorization screen. Sign in and approve access to complete the connection.
   * For platforms that use manual entry, enter the channel details on the screen that opens.

<div data-with-frame="true"><figure><img src="/files/UCHHHerAlMNl44zH0w77" alt="" width="375"><figcaption></figcaption></figure></div>

<table data-search="true"><thead><tr><th>Channel</th><th>Connection method<select><option value="fR38lHnsB4CY" label="OAuth" color="blue"></option><option value="g6KRmqU7CbWM" label="Form" color="blue"></option></select></th></tr></thead><tbody><tr><td>Instagram</td><td><span data-option="fR38lHnsB4CY">OAuth</span></td></tr><tr><td>TikTok</td><td><span data-option="fR38lHnsB4CY">OAuth</span></td></tr><tr><td>YouTube</td><td><span data-option="fR38lHnsB4CY">OAuth</span></td></tr><tr><td>Facebook</td><td><span data-option="fR38lHnsB4CY">OAuth</span></td></tr><tr><td>Website</td><td><span data-option="g6KRmqU7CbWM">Form</span></td></tr><tr><td>Pinterest</td><td><span data-option="fR38lHnsB4CY">OAuth</span></td></tr><tr><td>X</td><td><span data-option="fR38lHnsB4CY">OAuth</span></td></tr><tr><td>Twitch</td><td><span data-option="fR38lHnsB4CY">OAuth</span></td></tr><tr><td><a href="/pages/75gCPDNp478tmcX0lqk2">Mobile App</a></td><td><span data-option="g6KRmqU7CbWM">Form</span></td></tr></tbody></table>

## Reconnect a channel

A channel can disconnect if your platform login expires or you revoke access.

1. Navigate to the *Promotional Channels* screen.
2. In the *My channels* section, look for channel cards with a ![](/files/6c7IOzg9FMIhUjyx1efY) **\[Disconnected]** flag.
3. Select **Reconnect**.
4. Complete the platform's login and authorization flow to restore the connection.

<div data-with-frame="true"><figure><img src="/files/aQjPDN9GIpn7Gg3NFOu9" alt="" width="375"><figcaption></figcaption></figure></div>

## Edit or remove a channel

1. Navigate to the *Promotional Channels* screen.
2. Select a connected channel card to open the **Edit Channel** slideout.
3. Choose an action:
   * **Edit:** Update this channel's information.
   * **Remove:** Disconnects and removes the channel from your account.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.impact.com/partner/what-would-you-like-to-learn-about/impactcom-mobile-app/mobile-app-account-administration/connect-and-manage-media-properties-on-the-mobile-app.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.