# Invite & Manage Partner Account Users
impact.com accounts are managed by **account users** (also known as **members**). When you log into impact.com, you use your member account credentials to access an impact.com account.
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**Example**
* Carrie Oakey creates an impact.com partner account: OakeyInfluencer. During this process, she also creates a member account (e.g., "carrieoakey") which she uses to log in to impact.com and access her partner account.
* Carrie Oakey wants her colleague Earl E. Bird to able to access her account, so she sends an invitation via email.
* Earl E. Bird accepts the invitation and creates his own member account ("earlebird") to log in to impact.com.
* Carrie Oakey approves Earl E. Bird, who can now login with his member account ("earlebird") to access the OakeyInfluencer partner account.
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#### Invite new members
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**Note**: Only members with **Account Administrator** permissions can invite new users.
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1. From the top navigation bar, select  **\[User profile] → Settings**.
2. In the *General* section, select **Account Users**.
3. In the upper-right corner, select **Invite**  **\[Drop-down menu]** → **Invite User**.
4. Enter the invitee name, invitee email address, an invitation message (optional), and the **permissions** this user will have.
5. Select **Submit** to send the invitation.
**Accept an invitation**
Once someone receives an invitation, they'll need to view the email to accept it.
1. Have the invitee view the invitation email and select **Accept Invitation**.
2. Invitees with an existing member account (user profile) can sign-in with their credentials to accept the invitation. Alternatively, invitees who don't have a member account can create one to accept the invitation.
#### Edit access rights
1. From the top navigation bar, select  **\[User profile] → Settings**.
2. In the *General* section, select **Account Users**.
3. On the *Account Users* screen, find the name of the user and select  **\[More]** → **Edit Access Rights** in their row.
* You can edit access rights for both active and invited users.
4. Use the toggles and checkboxes on the *Edit User Access Rights* screen to customize the user's permissions.
5. Select **Submit** to finalize the permission changes.
Users can enable Two-Factor Authentication on their account for extra security. Learn how to [Enable Two-Factor Authentication](/other/reference-documentation/enable-user-level-two-factor-authentication.md) for your impact.com account.
#### Remove members
1. From the top navigation bar, select  **\[User profile] → Settings**.
2. In the *General* section, select **Account Users**.
3. On the *Account Users* screen under the *Active* tab, find the name of the user. Select  **\[Menu]** → **Remove User**.
* To revoke an invite, navigate to the Invited tab instead and select  **\[Menu]** → **Revoke Invitation**.
4. Accept the warning to remove the user's access.
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**Note**: Removing an account user cannot be undone, but removed users can be re-invited at any time.
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#### Invite an agency account member
You'll need the agency's Account Id to invite them to manage your account. Reach out to your CSM (or [create a support ticket](https://app.impact.com/support/portal.ihtml?createTicket=true)) to discuss inviting an agency to manage your account.
1. From the top navigation bar, select  **\[User profile] → Settings**.
2. On the left, under *General*, select **Account Users**.
3. In the top-right corner of your screen, select **Invite**  **\[Drop-down menu]** → **Invite Agency**.
4. Enter the **Agency Account Id** and set the agency's [Permissions](/partner/what-would-you-like-to-learn-about/account-management/account-settings/user-management/partner-account-user-roles-and-permissions.md).
5. Select **Submit** to send an invitation to the agency.
---
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