# Partner Payments Explained from Action to Payout

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Any action (or conversion) you drive must go through a series of steps and checks before you can withdraw your commission from the impact.com platform. These steps and checks primarily serve to protect the contract made between you and your partnered brand. Your contract contains the finer details about when your commission is due to you, however, further checks take place even once your commission is due, which may delay payout in certain circumstances.

<div data-with-frame="true"><figure><img src="https://347878556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2Fgit-blob-7ba87057ee7649eabbe240cfb81fecdaeea8accc%2F195d4c6134f2e9a681209b4936c9dd2e4e22486397ae3fcaeb0178ee80466f62.png?alt=media" alt=""><figcaption></figcaption></figure></div>

#### First: brand-side steps

<details>

<summary>Action locking period</summary>

The actions you drive for a brand will initially display in your account as [pending actions](https://help.impact.com/partner/platform-features/action-management/where-can-i-see-my-pending-actions-as-a-partner) until a buffer period called the [*action locking period*](https://help.impact.com/partner/working-with-brands/contracts/contracts-explained-for-partners#scheduling-0-2) has passed. The action locking period allows your partnered brand to modify or reverse an action if the action is deemed outside of what was agreed in your contract.

An example of when the action may be reversed is if a customer returns the product or cancels the service that they purchased. To find your partnered brand's policy on the action locking period:

1. From the top navigation menu, select **Discover → My Brands**.
2. Select the brand for which you want to view the action locking period policy.
3. Select ![](https://347878556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2Fgit-blob-8ec3e877b1397045c61d394485e72ac4d93120ee%2Fc6ddb46c637059f06e86c790a911217a9428f5c47b5efef046f90555e85b03cd.svg?alt=media) **\[More] → View and Manage Contract**.
4. Under *Schedule*, find the *Action Locking* period policy. It may look similar to this:

   <div data-with-frame="true"><figure><img src="https://347878556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2Fgit-blob-4f969da63d53607040138541e2facf7d8e565cd6%2Fa79905038f21ba95f809247b53f3b163261035867c7132e294a39bae16447e83.jpg?alt=media" alt=""><figcaption></figcaption></figure></div>

</details>

<details>

<summary>Invoicing period</summary>

Once the action locking period passes, the brand can no longer modify or reverse the action. The invoicing period then begins.

This allows time for impact.com to deliver the brand invoices of everything they owe, after which the brand's financial team will process the invoices and initiate payments. You can expect this period to stretch over 2-3 weeks.

</details>

<details>

<summary>Payout scheduling period</summary>

The [*payment scheduling period*](https://help.impact.com/partner/working-with-brands/contracts/contracts-explained-for-partners#scheduling-0-2) then begins. This period simply accommodates a brand's preferences on how soon after the action lock they propose to release payouts to partners. To find a partnered brand's policy on the payment scheduling period:

1. From the top navigation menu, select **Discover → My Brands**.
2. Select the brand for which you want to view the payment scheduling period policy.
3. Select ![](https://347878556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2Fgit-blob-8ec3e877b1397045c61d394485e72ac4d93120ee%2Fc6ddb46c637059f06e86c790a911217a9428f5c47b5efef046f90555e85b03cd.svg?alt=media) **\[More]** ![](https://347878556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2Fgit-blob-c2cb550b55c51ea1eeff0acbd6f437a03b621a2c%2F60d033ae8a04c14498d5229c3c0160ac05feea7f605dbd770741793c900469f0.svg?alt=media) → **View and Manage Contract**.
4. Under *Schedule*, find the *Payout Scheduling* period policy. It may look similar to this:

   <div data-with-frame="true"><figure><img src="https://347878556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2Fgit-blob-4f969da63d53607040138541e2facf7d8e565cd6%2Fa79905038f21ba95f809247b53f3b163261035867c7132e294a39bae16447e83.jpg?alt=media" alt=""><figcaption></figcaption></figure></div>

</details>

<details>

<summary>Brand balance check</summary>

Next, impact.com checks whether the brand has sufficient funds loaded into its impact.com account to cover all due payouts. If their account is sufficiently funded, the payment will trigger automatically and be transferred to your [Available Balance](https://help.impact.com/partner/platform-features/finance/payments-withdrawals-and-balance/balance-screen-overview-for-partners).

If the brand doesn't have enough funds, the payment will not be released and will be marked as *Overdue*. See our article on checking [overdue payments](https://help.impact.com/partner/platform-features/finance/payments-withdrawals-and-balance/view-your-overdue-payouts) for more information, or [reach out to the brand](https://help.impact.com/en/support/solutions/articles/48001235690) directly to ask about when you'll get paid.

</details>

#### Second: partner-side steps

<details>

<summary>Partner payment requirement check</summary>

Payment requirements determine if your account is set up correctly to receive payouts. Complying with impact.com's [payment requirement standards](https://help.impact.com/partner/platform-features/finance/payment-requirements-explained-for-partners) involves steps like completing your bank account information properly, submitting the correct tax documents, and having your supplied banking details approved by impact.com's compliance team.

For guidance on how to review and manage your bank details, tax Id, and billing address listed with impact.com, see [this article](https://help.impact.com/partner/platform-features/finance/payments-withdrawals-and-balance/withdraw-funds-to-your-bank-account).

</details>

<details>

<summary>Autopay criteria check</summary>

At this point, the payment has already been disbursed to your impact.com account. The final step before your payout is withdrawn to your bank account or PayPal involves checking your [Auto settings](https://help.impact.com/partner/platform-features/finance/payments-withdrawals-and-balance/select-how-often-you-get-paid-as-a-partner).

These settings instruct when your balance is auto-withdrawn, and you can hinge this either on a specific *balance threshold* being met or on a *fixed day* of the month being reached. To set your account's autopay criteria:

1. First, ensure that you have [two-factor authentication](https://help.impact.com/partner/account-management/account-settings/manage-2fa-for-partner-accounts) set up for your account.
   * This step is for your safety, and you won't be able to access the following settings unless you have 2FA enabled.
2. From the top navigation bar, select ![](https://347878556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2Fgit-blob-1183576591b45997efe4dc81a25024640591d02a%2F245137dc972a7a7f6165b59538fcdbac8fd5bd8fee4ba9f20c1a2982c5b58b57.svg?alt=media) **\[User profile] → Settings**. &#x20;
3. Under the *Finance* section, select **Bank Account**.
4. Under *Autopay*, select when you want to get paid.

   <div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p><strong>Note</strong>: If you make use of the <strong>Balance Threshold</strong> schedule, all payments to partners on this schedule will be processed on the following <strong>Tuesday</strong> or <strong>Thursday</strong> from the payout date. Partners using the <strong>Fixed Day</strong> schedule of the <strong>1st</strong> or <strong>15th</strong> will not be affected and will continue to receive withdrawals on the <strong>first viable business day from these dates</strong>.</p></div>

   * If you select the *balance threshold* option, use the ![](https://347878556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2Fgit-blob-c2cb550b55c51ea1eeff0acbd6f437a03b621a2c%2F60d033ae8a04c14498d5229c3c0160ac05feea7f605dbd770741793c900469f0.svg?alt=media) **\[Drop-down menu]** to select what value you want as the minimum that must be reached. This threshold can be as low as *USD $10* or as high as *USD $2,5m*.
     * Bear in mind that this threshold will differ by currency.
   * If you choose the *fixed day* option, use the ![](https://347878556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2Fgit-blob-c2cb550b55c51ea1eeff0acbd6f437a03b621a2c%2F60d033ae8a04c14498d5229c3c0160ac05feea7f605dbd770741793c900469f0.svg?alt=media) **\[Drop-down menu]** to select either the *1st* or *15th* day of the month as the day on which you'll be paid.
     * Bear in mind that even with this option, a minimum threshold of *USD $10* applies before funds are withdrawn.

   <div data-with-frame="true"><figure><img src="https://347878556-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb2rE79d9UhOKZQLgzSqx%2Fuploads%2Fgit-blob-d2be54caf647b55fbf0d064ff2c5b2c5a1545131%2F4cd8e16366b43dccc2f84f95d07756d59f228cae90253032dc9c55612b7a5d02.png?alt=media" alt=""><figcaption></figcaption></figure></div>
5. Select **Save**.

{% hint style="info" %}
**Note:** impact.com checks every Tuesday and Thursday if your account is qualified to pay and if your autopay criteria are met.
{% endhint %}

</details>
