> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/other/pt-br/other-products/need-help-with-mediarails.md).

# Precisa de Ajuda com Mediarails?

*Mediarails da impact.com* é uma solução de CRM que oferece ferramentas de recrutamento de afiliados e influenciadores, recursos de CRM e campanhas de e-mail em sequência.

Se você estiver procurando ajuda com a plataforma Mediarails, consulte os links abaixo.

#### Central de ajuda do Mediarails

A [Central de Ajuda do Mediarails](https://mediarails.zendesk.com/hc/en-us) fornece informações sobre configuração da conta, recursos da plataforma e perguntas frequentes (FAQs).

#### Central de cursos online do Mediarails

A central de cursos online do Mediarails fornece orientações sobre fluxos de trabalho comuns para recrutamento de prospects ou otimização de parceiros.

Se você é novo no Mediarails, comece com o [curso Mediarails 101: Recrutamento](https://pxa.impact.com/student/path/1096186-mediarails-101-recruitment?sid=d772525b-7fc8-4efd-8f51-8ebe5e03613f\&sid_i=0). Este curso mostra o processo de atrair novos candidatos ao programa, avaliá-los quanto à qualidade e aderência, e criar uma campanha de e-mail para convidá-los a participar do seu programa.

**Links dos cursos online do Mediarails:**

* [Mediarails 101: Recrutamento](https://pxa.impact.com/student/path/1096186-mediarails-101-recruitment?sid=d772525b-7fc8-4efd-8f51-8ebe5e03613f\&sid_i=0)
* [Mediarails 101: Parceiros](https://pxa.impact.com/student/activity/1095018-mediarails-101-partners?sid=d772525b-7fc8-4efd-8f51-8ebe5e03613f\&sid_i=0)

{% hint style="info" %}
**Observação**: *Mediarails da impact.com* é uma plataforma separada da impact.com e, portanto, requer uma conta e credenciais de login separadas.
{% endhint %}

Precisa de ajuda? Se você não tiver certeza de que tem acesso à plataforma Mediarails, procure o ícone ![](https://1897586174-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhRN1rcrim887TwHLBjac%2Fuploads%2Fgit-blob-c96dfc646871077ddf2e4cc2ea81175daa3d0531%2F79e45d44813a3f6d7b87329fec56d9ef69c7b18ad8c329528af6456767aaabac.svg?alt=media) **\[Ajuda]** no canto superior direito do seu [Painel](https://app.impact.com/secure/advertiser/engage/aview.ihtml) da impact.com e abra um chamado de suporte.


---

# Agent Instructions
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