Brands must have sufficient funds in their account balance to cover all payouts for your payment to be released. If they do not have enough funds in their account, your payments become overdue, and you will not get paid until they refill their account.
On your Dashboard, select your Total Pending amount.
On the Pending screen, set the Transaction filter to Overdue.
Select any overdue amount tosee more details about the amount due to you.
Optionally, select the Action Earnings amount in this slide out for even more details about your earnings.
Contact brands about overdue payments
If you have overdue payments, reach out to your partnered brand to ask about when you will get paid. If you are still experiencing issues, contact support.