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Connect a Social Media Profile

Connect your social media accounts from platforms like Facebook, Instagram, Twitter/X, TikTok, and more to your impact.com partner account.

Connect a social media profile

  1. From the left navigation menu, select ellipsis-v-solid.svg [Menu]Settings.

    • Alternatively, for Creator accounts, in the upper-right corner, select user-circle-solid.svg [User profile] → Settings.

  2. Under the Profile section, select Media Properties.

  3. In the upper-right corner, select Create Media PropertySocial → Instagram.

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    impact.com allows you to automatically add a social media property with any of the following platforms:

    • Facebook accounts

      Important: Facebook properties require Facebook Pages. Facebook profiles cannot be added.

    • Instagram Creator (Professional) accounts

      Warning: There are certain required steps you must follow  to successfully connect your Instagram account to impact.com. Learn what you need to do here.

    • Twitter/X

    • YouTube

    • Pinterest

    • Twitch

    • TikTok

  4. From the Add a Social Property modal, select the social media platform you would like to add.

  5. Log in to your chosen platform to complete the process of adding and verifying the social media property.

    • Once you’ve added a handle for a social platform, you won’t be able to change it. If you added the incorrect handle and want to change it, you will need to delete that property and connect a new one.

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    For other platforms not shown like LinkedIn, WeChat, and Weibo, complete all fields with information about your social media profile/page:

    Name 

    Provide the name of your social media profile or page — this will appear in the Name column when viewing the Media Properties screen and will be displayed to your brands.

    Description 

    Provide a description of your social media profile or page, limited to 1000 characters, including spaces. This description will be displayed to your brands.

    Social Platform 

    Use the angle-down-solid.svg [Drop-down menu] to select which platform this media property is on. Currently, available options include:

    • Facebook

    • Twitter/X

    • Instagram

    • Pinterest

    • LinkedIn

    • YouTube

    • TikTok

    • Twitch

    • WeChat

    • Weibo

    URL 

    Provide the full URL that visitors use to access your social media profile or page. Optionally, depending on the platform, you could enter a handle instead of a URL.

    Handle 

    Optional: Provide the unique "handle" (i.e., the username) you use to identify yourself on the platform you've selected (e.g., a Twitter/X "@" name, Facebook username, etc.).

  6. Select Save to finish adding your social media profile.

Verify a social media property

impact.com requires users to connect their social media profiles to the platform to verify that they own the accounts. When you connect your profiles, you will be asked to give certain permissions to Activate Holding LLC (a subsidiary of impact.com) to access your account. Learn more about how impact.com uses the required social media permissions.

  • Most social media properties can be automatically verified by signing in to the account via the impact.com platform. If your social media account fails to verify automatically, follow the instructions in Complete your Media Property Verification Process or contact support.

  • The social media profile (or URL) provided must exactly match your actual profile to be verified. impact.com currently offers automatic verification with these platforms. These platforms include:

    • Facebook accounts, Instagram Creator (Professional) accounts, Twitter/X, YouTube, Pinterest, Twitch and TikTok.

      1. From the left navigation menu, select ellipsis-v-solid.svg [Menu]Settings.

        • Alternatively, for Creator accounts, in the upper-right corner, select user-circle-solid.svg [User profile] → Settings.

      2. Under the Profile section, select Media Properties.

      3. On the Media Properties screen, hover your cursor over your social property and select Verify.

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      4. In the modal, follow the instructions to sign in to your social media account. Once completed, your social media property will be verified.

        • For some platforms, you may see Activate by Impact as the integration/application name. When verifying your social media properties, impact.com only collects and stores your account name/handle and your subscriber/follower count.

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