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Why Were Funds Removed from My Account?

There are 3 common reasons funds you've earned for driving actions were removed from your impact.com account or were not deposited into your bank account: your account has incorrect bank information, your partnered brand has left impact.com before settling all their financial obligations, or you may be suspected of fraudulent activity.

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Suspected of fraudulent activity

If none of the above scenarios match your case of missing funds, you may be suspected of fraudulent activity. If this is the case, any funds earned through actions believed to be driven fraudulently will be returned to the brand.

Should you be suspected of fraudulent activity, you will receive communications from either your partnered brand or impact.com informing you this is the case. From here, you must contact the brand you drove actions for if they were not driven fraudulently.

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