To view and configure inquiry options:
From the left nav menu, select Transactions → Inquiries.
At the top of the main window, select the Inquiry Options tab.
To edit an option, hover your cursor over the section heading and select
[Edit].
Enable automatic responses—select the checkbox to send automatic responses to partners if they submit an inquiry for an action that has already tracked. See the additional optional responses below:
Select Yes, I would like to expose the channel credited to the inquiring partner to share who received credit.
Select Yes, I would like to expose the media credited with the action to the inquiring partner to share what received credit.
Automatic Approvals—use the radio dials to select an option:
Select I do not want to automatically approve inquiries to disable this feature.
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Select Automatically approve action inquiries to enable this feature.
Use the dropdown menu to select the partner and populate the fields to establish rules for automatic approvals.