Your customizable, automated Advocate program leverages your existing customer base to refer their friends and family to reduce the cost of acquiring new customers. Motivate your customer advocates with various rewards, ensuring a personalized experience that aligns with your brand.
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I'm a Brand
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I'm new to impact.com
- impact.com / performance
- impact.com / creator
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impact.com / advocate
- Introduction: Welcome to impact.com / Advocate
- Step 2: Set up your integrations and referral attribution tracking
- Step 3: Create your program rules
- Step 4: Manage your advocate participant experiences
- Step 5: Configure your program settings
- Step 6: Perform a quick end-to-end test of your program
- Step 7: Discover New Partnerships with Advocate
- Step 8: Utilize reporting
- Congratulations!
- Getting Started
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Account Administration
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Account Settings
- Notifications
- Account Users
- Send Data to impact.com
- Subscription Add-Ons
- Account Management
- Enable & View Data Feeds
- Manage Technical Settings
- Customize Your impact.com Branding
- Manage Tasks
- Get Brand API Access & Credentials
- Create Custom Partner Sign Up Terms for Brands
- Partner Test Accounts for Brands
- Create a Partner Integration
- Program Settings
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Account Settings
- Platform Features
- Performance Program
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Creator Program
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Working with Creators
- Extended Search for Creator
- Social Listening
- Manage Your Creators
- Manage & View Your Hired Creators' Content
- Add Labels to Your Hired Creators' Content
- Create Promo Codes for Hired Creators
- Increase Your Creators' Compensation as a Brand
- View a Creator's Profile
- Generate Campaign Tracking Links on Behalf of Creators
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Creator Campaigns for Brands
- Creator Campaign Manager Explained
- Configure a Creator Campaign
- Duplicate a Creator Campaign
- Review Creator Campaign Tasks as a Brand
- Add or Remove Creator Campaign Tasks as a Brand
- Manage Creator Campaign Payments
- Check Your Hired Creators' Performance
- Submit Campaign Tasks on Behalf of Your Hired Creators
- Configure Shopify Product Gifting for your Creator Campaign
- Boost Creator Content with TikTok Spark Ads
- Content Rights For Creator Campaigns Explained
- Manage your Creator Campaigns
- Manage Creator Campaign Gifting Orders
- Creator Reports
- Protect and Monitor Your Creator Program
- Top Creator Questions for Brands
- Recruit Creators
- Creator Program Explained
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Working with Creators
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Advocate Program
- Getting Started with Advocate
- Advocate Program Settings
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Manage Advocate Participants
- Custom & Calculated Fields
- W-9 Tax Compliance
- Referrals & Events
- Advocate Participant Profiles Explained
- Filter & Manage Advocate Participants
- Manage Advocate User Segments
- Add an Individual Participant, Reward, or Referral
- Import Advocate Participants in Bulk
- Delete Participants from Your Advocate Program
- Conversion Retraction Explained
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Manage Advocate Participant Experiences
- Email Experiences
- Microsite Experiences
- Widget Experiences
- Introduction to Participant Experiences
- Widget & Microsite Statistics Explained
- Message Links Explained
- Set up a Domain for Advocate
- Assign Vanity Share Links or Referral Codes
- Advocate Program Sharing Options
- Widget & Microsite Components Explained
- Component Libraries Explained
- Edit Your Widget or Microsite HTML for Advocate
- Install Custom NPM Packages for Advocate
- Set Up a Leaderboard
- Leaderboards Explained
- Advocate Rewards
- Advocate Reporting & Analytics
- Protect Your Advocate Program
- Best Practices for Referral Programs
- Branded Portal Configuration
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Partnership Lifecycle
- Welcome to the Partnership Life Cycle
- Discover & Recruit Partners
- Handle Contracts & Pay Partners
- Track Partner-Driven Events
- Review your Tracking Setup
- Engage with Your Partners
- Protect & Monitor Your Program
- Types of Performance Fraud
- Optimize and Grow Your Program
- Contracts & Payments Best Practices
- Technical Integration Guides
- Partnership Strategies
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I'm new to impact.com
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I'm a Partner
- I'm new to impact.com
- Getting Started
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Account Management
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Account Settings
- User Management
- Account Management
- Connect Media Properties
- Notification Settings
- Manage 2FA for Partner Accounts
- Manage Tasks as a Partner
- How Can I Merge My impact.com Partner Accounts?
- How Do I Change My Company Name or Website as a Partner?
- Search Monitoring Violations for Partners
- Create & Manage Connections for Partners
- How Can I Transfer Ownership of My impact.com Partner Account?
- Partner Frequently Asked Questions
- How Do I Enable API Access as a Partner?
- impact.com API Explained for Partners
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Account Settings
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Platform Features
- Dashboard
- Working with Brands
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Reporting
- Report Management
- Performance Reports
- Contract History Reports
- Performance Reports for Creators
- Click Reports
- Campaign Dashboard Report for Partners
- Advanced Action Listing Report for Partners
- Advertiser Contact List Report for Partners
- Pending Contracts Report for Partners
- Enable Role-Based Reports for Partner Users
- Declined Insertion Orders Report for Partners
- All Reports Available to Partners
- Report Action Status Descriptions Explained for Partners
- Action Listing based on Clearing Date Report For Partners
- Promo/Discount Ad Feed Report for Partners
- Partner Benchmarking
- Other Earnings Report
- Action Listing for a Paystub Report for Partners
- Partnered Brand Implementation Types Report
- Marketing Content
- Finance
- Tracking
- Action Management
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Campaigns
- Performance Campaigns
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Creator Campaigns
- Campaigns Explained for Creators
- View Your Received Creator Campaign Payments
- Manage Campaign Tasks as a Creator
- Join Creator Campaigns
- Upload & Submit Campaign Tasks & Social Metrics as a Creator
- Redeem Your Products as a Creator
- Generate Tracking Links for Campaign Tasks as a Creator
- Submit a TikTok Deliverable
- Add Links to Your TikTok Videos
- impact.com Mobile App
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I'm an Agency
- Dashboard
- Brand and Partner Management
- Reports
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Finance
- impact.com Starter Agency Edition Billing Explained
- Deposit Funds into Your Account as an Agency
- Manage Document Settings as an Agency
- Manage Invoice Settings as an Agency
- Make an ACH Payment as an Agency
- Set Up Automatic Payments as an Agency
- Finance Settings Overview for Agencies
- impact.com Fees Explained for Agencies
- Account Settings
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Other
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Reference Documentation
- Foreign Exchange Fees Explained
- impact.com Error Codes Reference
- Two-Factor Authentication FAQs
- Enable User-Level Two-Factor Authentication
- Log in with Two-Factor Authentication
- Reset Your Authenticator App for 2FA
- Get Help & Support
- impact.com Data Retention
- impact.com vs. Google Analytics - Discrepancy Factors
- Generate a HAR File
- GA4 & impact.com Tracking — What You Need to Know
- Supported Currencies & Timezones
- Migrate Your Performance or Partner Program onto impact.com
- Incidents & System Health Status
- Google Ads & impact.com Tracking
- Keep Your Access Tokens Secure
- Other Products
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Reference Documentation