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Connect Your Instagram Account to impact.com

Before you can connect your Instagram to impact.com, you'll need to ensure that you have a professional Instagram account linked to a Facebook page. This article guides you through the process in 4 easy steps.

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Important: Meta-owned Instagram requires you to have a linked Facebook page before you can connect your Instagram to impact.com. A Facebook page, unlike a personal Facebook profile, is a public front for your business that can be managed by multiple people.

Step 1: Create a Facebook Page

You can create a Facebook page in just a few minutes, and even a barebones page is sufficient. Create the page on desktop or mobile by following the steps below.

  1. Log in to your Facebook account.

  2. Make sure you're in the Home tab, then from the left navigation menu, select [Drop-down menu] [See More]Pages.

  3. Select [Add] Create new profile or page.

  4. In the Create modal, select Public Page → Next → Get started.

  5. Enter a Page name, Category, and Bio.

  6. Select Create Page.

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Step 2: Convert your Instagram to a professional account

You must convert your Instagram account to a professional account before you can link it to the impact.com platform. Do this on desktop or mobile by following the steps below.

  1. Log in to your Instagram account.

  2. In the bottom left, select [Hamburg menu] [More][Settings] [Settings].

  3. Under the Settings menu, select Account type and tools.

  4. Select Switch to Professional AccountCreatorNext.

  5. On the Creator page, select Next.

  6. Specify which category of Creator you are (e.g., Health/beauty).

    • Optionally, select the [Checked box] [Checked box] Show category on profile.

  7. Select Done.

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Step 3: Link your Facebook page to your Instagram

You need to link your Facebook page to your Instagram account before you can verify it on impact.com.

Important: Linking your Facebook page to your Instagram can only be done via desktop.

  1. Log in to your Facebook account.

  2. In the upper-right of your screen, select [User] [User Profile] and switch to your page.

  3. Once you are on your Facebook page, select [User] [User Profile] in the upper-right.

  4. Select Settings & PrivacySettings.

  5. In the left-hand menu, select Linked accounts.

  6. Select View next to the Instagram option → Connect AccountConnect.

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  7. Select Confirm.

    • Optionally, [Toggle on] [Toggle on] to allow access to Instagram messages in Inbox.

  8. Log in to your Instagram account as prompted.

  9. In the Adding to your business portfolio step, select Continue → Done.

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Step 4: Connect your Instagram account to impact.com
  1. From the left navigation menu, select [Menu] [Menu] → Settings.

    • Alternatively, for Creator accounts, in the upper-right corner, select [User] [User profile] → Settings.

  2. In the Profile section, select Media Properties.

  3. On the Media Properties screen, select Create Media Property [Drop-down menu] [Drop-down menu]Social.

  4. Select InstagramContinue.

    • If you're adding another Instagram media property, then you will be prompted to sign out of the account you've previously connected to impact.com.

  5. Select Continue to complete the verification process.

    • Your Instagram account should now be connected to impact.com.

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    Note: If your Instagram account fails to connect to impact.com after following the steps provided, see Complete your Media Property Verification Process.

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