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Approve a Promo Code Monitoring Violation

Once all of the required work for a violation is complete, you can approve the violation to finish and close it out.

  1. In Protect, from the left navigation menu, select Violations.

  2. On the Violations screen, find the violation you want to approve and select [More] → View.

  3. Next to Violation Information, find the Status dropdown and select Approved.

    • See the Status reference table below for more information.

  4. Select Save Violation to save your changes.

Tip

Once the violation is approved and saved, an email and platform notification will be sent to the partner informing them of the approval.

Status reference

Status

Description

New

This status is for new violations where no action has been taken yet.

In Progress

This status indicates that a violation is in review and a course of action is still being decided.

Blocked

This status refers to violations that have been reviewed and are waiting for more information before any next steps can be decided upon.

Completed

The process of this violation has been completed.

Approved

This status is for violations that have been found to break the policy agreement. An email and platform notification will be sent to the partner informing them of the violation.

Rejected

This status is for violations that have not been found to break policy terms or agreements.

Invalid

This status is for violations that are not well-founded, authentic, or conclusive.

Duplicate

This status is for repeat violations or violations you have dealt with before.

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