help center

| Submit or View Help Requests | Developer Docs |

Deposit FAQs

What currencies are supported? currently supports 81 global currencies with more on the way. Learn which currencies currently supports.

Why must I enter my banking information? requires bank account information to complete an Electronic Funds Transfer (EFT), which varies across countries and payment systems.

How much money should I deposit?

You can use either a Payment Request Form(PRF) or a Statement of Invoices (SOI) to find out how much you should deposit into your account. The document you use depends on which funding strategy your account uses.

Learn more about PRF and SOI documents.

Is my banking information secure?

Yes.'s platform and services are served over a valid secure connection (HTTPS). Information sent to and received from is end-to-end encrypted, including banking information.

When you enter banking information into, the user interface will obfuscate bank account numbers using X characters for increased privacy on any subsequent review of financial information.

I made a deposit outside of the platform and didn't include my Account ID, what should I do?

Submit your manual remittance advice to for manual processing. Remember to include your account ID for future deposits to speed up the funds' allocation process.

Can I fund my account in a different currency than the currency I chose during the sign-up process?

No. You can only fund your account in the currency you chose during your account setup. Your chosen currency cannot be changed once your account is active.

View your account currency

  1. From the left navigation bar, select  [Menu] → Settings.

  2. On the left, under General, select Company Information.

  3. Under Basic Information, view your currency that you selected during your application process.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.