Widgets are participants’ main way to access and use your referral program. impact.com offers two main types of widgets: instant access and verified widgets. Each widget type can be customized to align with your branding and personalized with individual participants’ information.
For clients who aren’t able to use widgets, impact.com offers microsites.
This guide explains the widget types and how you can use them in your program.
Verified access widgets provide a robust, in-app experience for your referral participants, including their reward and referral history, Reward Exchange, and other features. To protect your participants’ personal information, impact.com recommends displaying this widget only to those who have signed in to your product.
impact.com offers a referral widget template for verified access widgets.
Instant access widgets give your participants a simple way to engage with your referral program—without signing into your product or service. Because instant access widgets don’t require authentication, your participants don’t need to sign in to share their share link or access specific rewards. For security and ease of use, instant access widgets don’t contain sensitive or personal information like referral and reward history. This widget type is most useful for referral programs in the e-commerce and retail spaces.
impact.com offers two instant access widgets: the website referral widget and the friend widget.
Use case: As an e-commerce company, you want to incorporate Give $5, Get $5 rewards into your checkout flow. By using the website referral widget, a customer advocate can access and send out their referral link after they complete their order. A friend who clicks on the share link will see the friend widget, where they can enter their email address in order to claim their coupon code for $5 off their next purchase. Next, the customer advocate who referred the friend receives an email letting them know they have $5 off their next order because their friend claimed a reward.
Display this widget when your customer advocate's friends click on their share link. The friend widget can be set up to issue a coupon code reward when the friend provides their email address.
If you don’t want to issue a reward right away, then you can use the friend widget to collect participant details like email address. Then, you can reward them for later purchases or actions they take.
