Help Center
- impact.com Help Center
- Internal Knowledge Base
Internal Knowledge Base
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I'm a Brand
- Getting Started
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Account Administration
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Account Settings
- Notifications
- Account Users
- Send Data to impact.com
- Subscription Add-Ons
- Account Management
- Enable & View Data Feeds
- Manage Technical Settings
- Customize Your impact.com Branding
- Manage Tasks
- Get Brand API Access & Credentials
- Create Custom Partner Sign Up Terms for Brands
- Partner Test Accounts for Brands
- Program Settings
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Account Settings
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Platform Features
- Dashboard
- Reach Out to Partners
- Multi-Program Reports
- Actions & Payouts
- Finance
- Contracts & Template Terms
- Cross Channel Performance Insights
- Tracking
- Event Types
- Blocking and Redirect Rules
- Submit & Modify Conversion Data
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Invalid Traffic
- DOM: Client Communication Policy
- Invalid Traffic Archive
- Prebid Report
- Score and Decision Ranges
- View and Bulk Upload Sources in Forensiq
- Forensiq Dashboard
- DOM: Data Update Process
- DOM: Partner Qualification Controls
- Forensiq Report Basics
- DOM: Intro & Implementation
- Invalid Traffic (IVT) Reason Codes
- Forensiq Product Suites Overview
- Forensiq Account Settings Basics
- Attention Analytics
- Invalid Traffic New
- DOM: Scope
- DOM: Update Process
- DOM: Auditing
- DOM: IVT Detection Methodology Update Process
- Forensiq UI Tour
- Invalid Traffic Report: Metrics Descriptions
- DOM: Impression/Tracked Ads Counting
- Viewability/Audibility & True URL
- Forecasting & Anomaly Detection
- Benchmarking
- Measurement & Attribution
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Performance Program
- Working with Partners
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Recruiting Partners
- Recruiting for Starter Edition Accounts
- Discover
- Prospective Partners
- Extended Search
- Automate Partner Application Processing
- Impact AI Explained
- Avoid Recommended Partners with Promotion Limits
- Look for Specific Types of Partners
- Invite Partners to Join impact.com
- Customize the Partner Sign-Up Page
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Custom Reports
- Report Management
- Performance Reports
- Leapfrogging Reports
- Advanced Action Listing Report
- Participation Bonus Report & Bulk Partner Funds Transfers
- View Shared Id Performance Data as a Brand
- Recent & Upcoming Contracts Report
- Invalid Conversions Report
- Clicks from Expired Ads Report
- New vs. Return Customer Report
- OrderId Lookup Report
- Aggregate A/B Performance Report
- Advanced Action Listing with Category and SKUs Report
- Click Data Report
- Participation Bonus Report
- Payable Click Data Report
- Other Costs Report
- Marketing Content
- Protect and Monitor Your Performance Program
- Attribution Risk
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Creator Program
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Working with Creators
- Extended Search for Creator
- Recruit Creators
- Manage Your Creators
- Manage and View Your Hired Creators' Content
- Add Labels to Your Hired Creators' Content
- Create Promo Codes for Hired Creators
- Increase Your Creators' Compensation as a Brand
- Manage Creator Campaign Gifting Orders
- Customize a Creator's Statement of Work
- View a Creator's Profile
- Create & Edit a Social Listener
- View Social Listening Results
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Creator Campaigns for Brands
- Campaign Manager Explained
- Configure a Creator Campaign
- Duplicate a Creator Campaign
- Manage Creator Campaign Applicants
- Review Creator Campaign Tasks as a Brand
- Add or Remove Campaign Tasks as a Brand
- Manage Creator Campaign Payments
- Check Your Hired Creators' Performance
- Submit Campaign Tasks on Behalf of Your Hired Creators
- Configure Shopify Product Gifting for your Creator Campaign
- Boost Creator Content with TikTok Spark Ads
- Creator Reports
- Protect and Monitor Your Creator Program
- Creator Program Explained
- Top Creator Questions
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Working with Creators
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Advocate Program
- Getting Started with Advocate
- Advocate Program Settings
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Manage Advocate Participants
- Custom & Calculated Fields
- Filter & Manage Advocate Participants
- Advocate Participant Profiles Explained
- Add an Individual Participant, Reward, or Referral
- Manage Advocate User Segments
- Review Pending Referrals for Advocate
- Check a Participant's W-9 Tax Compliance Status for Advocate
- Change a Participant's W-9 Tax Compliance Status for Advocate
- Import Advocate Participants in Bulk
- Delete Participants from Your Advocate Program
- Conversion Retraction Explained
- Delete a Referral
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Manage Advocate Participant Experiences
- Email Experiences
- Microsite Experiences
- Widget Experiences
- Introduction to Participant Experiences
- Widget and Microsite Statistics Explained
- Message Links Explained
- Set up a Domain for Advocate
- Assign Vanity Share Links or Referral Codes
- Advocate Program Sharing Options
- Widget and Microsite Components Explained
- Component Libraries Explained
- Edit Your Widget or Microsite HTML for Advocate
- Install Custom NPM Packages for Advocate
- Set Up a Leaderboard
- Leaderboards Explained
- Advocate Rewards
- Advocate Reporting & Analytics
- Protect Your Advocate Program
- Best Practices for Referral Programs
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Partnership Lifecycle
- Welcome to the Partnership Life Cycle
- Discover and Recruit Partners
- Handle Contracts & Pay Partners
- Track Partner-Driven Events
- Review your Tracking Setup
- Engage with Your Partners
- Protect & Monitor Your Program
- Types of Performance Fraud
- Optimize and Grow Your Program
- Contracts & Payments Best Practices
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Technical Integration Guides
- Integrate Your Amazon Product Catalog
- Integrate Your Google Merchant Center Product Catalog
- Integrate with LearnUpon
- Integrate Your eBay Marketplace Product Catalog
- Integrate with WooCommerce
- Integrate with Salesforce
- Integrate with Shopify
- Integrate with Rockerbox
- Integrate Your Facebook Business Product Catalog
- eCommerce Plugin Integration Guides
- Integrate impact.com as a Destination in Segment
- Integrate with BigCommerce
- Integrate with Klaviyo
- Partnership Strategies
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I'm a Partner
- Getting Started
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Account Management
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Account Settings
- User Management
- Account Management
- Connect Media Properties
- Notification Settings
- Manage 2FA for Partner Accounts
- Manage Tasks as a Partner
- How Can I Merge My impact.com Partner Accounts?
- How Do I Change My Company Name or Website as a Partner?
- Search Monitoring Violations for Partners
- Create & Manage Connections for Partners
- How Can I Transfer Ownership of My impact.com Partner Account?
- Partner Frequently Asked Questions
- How Do I Enable API Access as a Partner?
- impact.com API Explained for Partners
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Account Settings
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Platform Features
- Dashboard
- Working with Brands
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Reporting
- Report Management
- Performance Reports
- Contract History Reports
- Performance Reports for Creators
- Click Reports
- Campaign Dashboard Report for Partners
- Advanced Action Listing Report for Partners
- Advertiser Contact List Report for Partners
- Pending Contracts Report for Partners
- Enable Role-Based Reports for Partner Users
- Declined Insertion Orders Report for Partners
- All Reports Available to Partners
- Report Action Status Descriptions Explained for Partners
- Action Listing Based on Clearing Date Report For Partners
- Promo/Discount Ad Feed Report for Partners
- Partner Benchmarking
- Other Earnings Report
- Action Listing for a Paystub Report for Partners
- Marketing Content
- Finance
- Tracking
- Action Management
- Campaigns for Creators
- impact.com Mobile App
-
I'm an Agency
- Dashboard
- Brand and Partner Management
- Reports
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Finance
- impact.com Starter Agency Edition Billing Explained
- Deposit Funds into Your Account as an Agency
- Manage Funding Document Settings as an Agency
- Manage Invoice Settings as an Agency
- Make an ACH Payment as an Agency
- Set Up Automatic Payments as an Agency
- General Finance Settings for Agencies
- Finance Settings Overview for Agencies
- impact.com Fees Explained for Agencies
- Account Settings
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Other
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Reference Documentation
- Foreign Exchange Fees Explained
- impact.com Error Codes Reference
- Two-Factor Authentication FAQs
- Enable User-Level Two-Factor Authentication
- Log in with impact.com Two-Factor Authentication
- Reset Your Authenticator App for 2FA
- Get Help & Support
- impact.com Data Retention
- impact.com vs. Google Analytics - Discrepancy Factors
- Generate a HAR File
- GA4 & impact.com Tracking — What You Need to Know
- Supported Currencies & Timezones
- Migrate Your Performance or Partner Program onto impact.com
- Incidents and System Health Status
- Google Ads & impact.com Tracking
- Other Products
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Reference Documentation