> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/zh/what-would-you-like-to-learn-about/platform-features/review-partner-applications/automate-partner-application-processing/set-up-a-workflows-reject-message.md).

# 设置工作流拒绝消息

<a href="https://pxa.impact.com/student/activity/1117576?sid=0c0e3e5c-54c9-4435-9bee-ebcdccb7f292&#x26;sid_i=0?utm_source=app.impact.com&#x26;utm_medium=owned-platform&#x26;utm_content=dis-350&#x26;utm_campaign=help-center" class="button primary">参加 PXA 课程</a>

您可以通过以下方式设置的拒绝消息，拒绝合作伙伴向您的项目提交的申请： [工作流](/brand/zh/what-would-you-like-to-learn-about/platform-features/review-partner-applications/automate-partner-application-processing/create-workflows-to-automatically-process-partner-applications.md). 此消息可以帮助合作伙伴理解其申请被拒绝的原因、如何纠正问题，以及是否可以重新申请。

#### 设置工作流拒绝消息

1. 在左侧导航菜单中，选择 ![](/files/209022bdb234289211a24a980f6227a8684cc439) **\[Engage] → 合作伙伴 → 自动化 →** [工作流](https://app.impact.com/secure/advertiser/engage/fr/ps-bar-ui.ihtml).
2. 选择 **创建工作流** 位于屏幕右上角。
   * 或者，找到您想要更新的现有工作流，将鼠标悬停其上，然后选择 **编辑**.
   * 填写必填字段。请参阅 [工作流表单参考](/brand/zh/what-would-you-like-to-learn-about/platform-features/review-partner-applications/automate-partner-application-processing/create-workflows-to-automatically-process-partner-applications.md#create-a-workflow-0-0) 以获取进一步指导。
3. 在 *操作类型* 部分，使用 ![](/files/9ee7bd3c79aae4d0667377d18611647c3469f8d1) **\[下拉菜单]** 来选择 **处理申请** 和 **拒绝**.

   * 将会出现一个消息框，您可以在其中输入自定义拒绝消息，并发送给合作伙伴。
     * 请注意字符限制为255。

   <div data-with-frame="true"><figure><img src="/files/d4c76d655c2194dbf76b79de0668026ab4e93566" alt="" width="563"><figcaption></figcaption></figure></div>
4. 完成工作流构建后，选择 **创建** 或 **保存**.

#### 更新特定于项目的拒绝邮件

如果您使用自定义的项目特定拒绝邮件，则需要更新邮件正文以包含一个 `{rejectReason}` 令牌。这样可确保您的自定义工作流拒绝消息包含在拒绝邮件中。

1. 从顶部导航栏中选择 ![](/files/1cbb667ec4878308f24ec4acd13cbf03ede0bdfe) **\[用户资料] → 设置**.
2. 在右侧的 *品牌*下，选择 **系统邮件和界面消息**.
3. 导航至 *拒绝邮件* 字段并选择 ![](/files/4d0611ed182e303ebde008ef2f389098391c41fe) **\[编辑]**.
4. 选择 ![](/files/ab9a3d8dd653502900038f5f352bd3f23c771f2c) **\[单选按钮]** **发送项目特定拒绝邮件**.
5. 在 *主题* 字段，输入该邮件的自定义主题。
6. 在 *HTML 邮件正文* 字段，输入带有任何相关 HTML 代码的自定义邮件内容。
   * 您可以在文本中添加特殊标签，这些标签会在生成邮件时动态替换。
   * 设置拒绝消息时，请确保包含标签 **`{rejectReason}`**.
7. 选择 **保存**.

   <div data-with-frame="true"><figure><img src="/files/b2829912735cc10e658f313b63de17b0d848c183" alt=""><figcaption></figcaption></figure></div>

<details>

<summary>示例邮件</summary>

<div data-with-frame="true"><figure><img src="/files/02e3eec157b249fa3b1a9fc4748e6432cd3ed12a" alt=""><figcaption></figcaption></figure></div>

</details>

{% hint style="info" %}
**注意：** 邮件中也可能显示其他系统生成的拒绝原因。这些原因的示例包括被 Impact AI 拒绝、被暂停，或列入黑名单。
{% endhint %}


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