> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/zh/what-would-you-like-to-learn-about/platform-features/finance/add-funds-to-your-funding-account/why-havent-my-partners-received-their-payouts.md).
# 为什么我的合作伙伴还没有收到付款？
如果你收到合作伙伴未收到其款项的消息，本文将涵盖一些常见情境，帮助你排查问题。
{% hint style="info" %}
**注意：** [我为什么还没有收到款项？](/partner/zh/nin-xiang-liao-jie-shen-me/platform-features/finance/payments-withdrawals-and-balance/why-havent-i-received-my-payouts-yet.md) 是可发送给合作伙伴的一篇实用帮助文章。这有助于合作伙伴确保其账户已正确配置为接收付款。
{% endhint %}
#### 账户资金
首先要检查的是你自己的账户——你的 impact.com 账户是否有足够资金向合作伙伴付款？
如果你的账户余额不足，你会在界面中收到警告消息和一封电子邮件，提示你的账户有进入违约状态的风险，并且你需要存入资金才能向合作伙伴付款。
* 请参阅 [品牌财务指南](/brand/zh/what-would-you-like-to-learn-about/platform-features/finance/finance-explained-for-brands.md) 帮助文章，帮助你回顾 impact.com 账户的财务运作方式。
* 请参阅 [向你的品牌账户存款](/brand/zh/what-would-you-like-to-learn-about/platform-features/finance/add-funds-to-your-funding-account/deposit-funds-into-your-account.md) 帮助文章，了解如何向账户添加资金。
#### 合同详情
确保合作伙伴已完整阅读其同意的条款，并理解任何可能影响款项发放的调整或限制。
查看每份合同，以检查 **支付排期** 行，了解某份合同下的操作何时应支付款项。
1. 从左侧导航菜单中，选择  **\[互动]** → **合同 → 模板条款**.
2. 对于列表中的模板条款，请选择 **操作** **\[下拉菜单]→ 查看条款**.
3. 查看 **支付排期** 行，了解操作何时支付。
你还可以查看任何操作的计划付款日期。
1. 从左侧导航菜单中，选择  **\[互动]** → **交易 → 操作**.
2. 或者从列表中选择该操作，或者使用 *筛选条件* 搜索特定操作。
3. 选择 **链接的操作 ID** 以查看该操作的详细信息。
4. 查找 **计划结算日期** 行。日期和时间表示款项将发送给合作伙伴的时间，前提是你的账户中有足够的资金。
将合作伙伴引导至 [我在哪里可以查看待处理的操作？](/partner/zh/nin-xiang-liao-jie-shen-me/platform-features/action-management/where-can-i-see-my-pending-actions-as-a-partner.md) 帮助文章，了解他们在哪里可以查看某项操作的计划付款日期。
#### 操作修改与撤销
请确保合作伙伴知晓你所做的任何操作修改和撤销，因为这些会影响他们的款项。
将合作伙伴引导至 [我在哪里可以查看待处理的操作？](/partner/zh/nin-xiang-liao-jie-shen-me/platform-features/action-management/where-can-i-see-my-pending-actions-as-a-partner.md) 帮助文章，了解他们在哪里可以查看已修改和已撤销的操作。
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://help.impact.com/brand/zh/what-would-you-like-to-learn-about/platform-features/finance/add-funds-to-your-funding-account/why-havent-my-partners-received-their-payouts.md?ask=&goal=
```
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`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.