> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/zh/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/action-inquiries/action-inquiries-explained.md).

# 转化查询说明

一些合作伙伴可以提交 *行动咨询* 当他们认为某个动作未被跟踪时。他们会提供一个 `OrderID` （OID）以及任何缺失的订单详情，供您核实并确定是否发生了动作，以及他们是否应获得 выплат? No, Chinese. Need continue. Let's correct full JSON.

{% hint style="info" %}
**注意：** *行动咨询* 仅限于 Cashback/Loyalty 合作伙伴，并且必须由 impact.com 支持在您的账户中启用。请联系您的 CSM 或 [联系支持](https://app.impact.com/support/portal.ihtml?createTicket=true) 以讨论启用此功能。
{% endhint %}

#### 审核 action inquiry 时的注意事项

* 您的 *行动生命周期*，用于决定动作何时 *待处理*，以及它们何时 *锁定*，以及何时 *支付* 在锁定后发送。这些时间范围将适用于基于所选 *交易日期* 的已接受 action inquiry。
* 对于交易日期在过去的已批准 action inquiry，动作的锁定和批准日期将基于已批准的 action inquiry 日期。不过，该动作将被报告为发生在实际日期，而不是 action inquiry 获批的日期。
* 当 action inquiry 被接受时， **impact.com 中会根据 Action Inquiry 的详情创建一个新的动作**。这个新动作受您与提交该 inquiry 的合作伙伴之间合同中设定的条件（即锁定日期、付款日期等）约束。
* 每个 `OrderID` action inquiry 中包含的
* 如果您的动作采用无限期锁定周期，您批准的任何 action inquiry 都将进入 *待处理* 状态，然后必须 [手动批准](/brand/zh/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/payouts/approve-reverse-and-modify-pending-payouts-for-actions.md) 在接受后——找到匹配的 OID，并批准该动作。或者，如果您批量处理动作批准，请确保您接受的 action inquiry 已包含在您的文件或 API 调用中。

#### 相关文章

了解如何手动批量提交解决方案，以及如何针对已被跟踪并记入信用的订单上的合作伙伴 action inquiry 向合作伙伴发送自动回复。

* [审核 Action Inquiries](/brand/zh/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/action-inquiries/review-action-inquiries.md)
* [批量处理 Action Inquiries](/brand/zh/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/action-inquiries/bulk-process-action-inquiries.md)
* [为已跟踪订单设置自动回复](/brand/zh/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/action-inquiries/automate-action-inquiry-responses.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.impact.com/brand/zh/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/action-inquiries/action-inquiries-explained.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.