> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/zh/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/action-inquiries/action-inquiries-explained.md).

# 行动查询说明

某些合作伙伴可以提交 *行动查询* 当他们认为某个行动尚未被跟踪时。他们将提供一个 `订单 ID` （OID）以及任何缺失的订单详情，供你核实并确定是否发生了某个行动，以及他们是否应获得佣金。

{% hint style="info" %}
**注意：** *行动查询* 仅适用于返现/忠诚度合作伙伴，并且必须由 impact.com 支持在你的账户中启用。请联系你的 CSM 或 [联系支持团队](https://app.impact.com/support/portal.ihtml?createTicket=true) 联系以讨论启用此功能。
{% endhint %}

#### 审核行动询问时的注意事项

* 您的 *行动生命周期*，它决定了行动何时 *待处理*，当它们 *锁定*，以及何时 *支付金额* 在锁定后发送。这些时间框架将根据所选的 *交易日期* 适用于已接受的行动询问。
* 对于交易日期在过去的已批准行动询问，行动锁定和批准日期将基于已批准的行动询问日期。不过，该行动将报告为发生在实际日期，而不是行动询问获批的日期。
* 当行动询问被接受时， **会在 impact.com 中创建一个新行动，并带有行动询问中的详细信息**。该新行动受你与提交该询问的合作伙伴签订的合同中设定的条件（即锁定日期、佣金日期等）约束。
* 每个 `订单 ID` 包含在行动询问中的内容都可以与你自己的记录进行核对，以确认该行动是否发生。
* 如果你的行动采用开放式锁定期，你批准的任何行动询问都将进入一个 *待处理* 状态，然后必须 [手动批准](/brand/zh/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/payouts/approve-reverse-and-modify-pending-payouts-for-actions.md) 在接受后——找到匹配的 OID，并批准该行动。或者，如果你批量处理行动批准，请确保你接受的行动询问已包含在你的文件或 API 调用中。

#### 相关文章

了解如何手动、批量提交处理结果，以及如何针对已被跟踪并记账的订单上的合作伙伴行动询问发送自动回复。

* [审核行动询问](/brand/zh/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/action-inquiries/review-action-inquiries.md)
* [批量处理行动询问](/brand/zh/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/action-inquiries/bulk-process-action-inquiries.md)
* [为已跟踪订单设置自动回复](/brand/zh/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/action-inquiries/automate-action-inquiry-responses.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.impact.com/brand/zh/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/action-inquiries/action-inquiries-explained.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.