> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/zh/what-would-you-like-to-learn-about/account-administration/account-settings/manage-your-account/why-has-my-account-been-suspended.md).

# 我的账户为什么被停用？

impact.com 会自动暂停那些在 impact.com 费用付款或合作伙伴付款方面逾期超过 40 天的品牌账户。

## 暂停对您的影响

* 您对 impact.com 平台的访问权限将受到限制。您只能登录， [联系支持团队](https://app.impact.com/support/portal.ihtml?createTicket=true)，以及 [将资金存入您的资金账户](/brand/zh/what-would-you-like-to-learn-about/platform-features/finance/add-funds-to-your-funding-account/deposit-funds-into-your-account.md).
* 当您的账户处于暂停状态时，您的账户操作（例如跟踪、冲销、订阅和 FTP）将继续正常运行。

## 如何恢复完整的账户访问权限

* [进行存款](/brand/zh/what-would-you-like-to-learn-about/platform-features/finance/add-funds-to-your-funding-account/deposit-funds-into-your-account.md) 到您的 impact.com 账户，金额需足以覆盖全部逾期余额。
* 一旦付款已记入您的资金账户，平台访问权限将自动恢复。

## 持续未付款的后果

* 进一步延迟付款可能会导致您的账户被移交催收。
* 您的账户将面临停用风险。


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.impact.com/brand/zh/what-would-you-like-to-learn-about/account-administration/account-settings/manage-your-account/why-has-my-account-been-suspended.md?ask=<question>&goal=<user_goal>
```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
