# Reset Batch Modifications or Reversals

If you've accidentally modified or reversed a pending action and want to restore its original value or status, you can submit a reset file.

{% hint style="info" %}
**Note:** Using a reset file can skew certain action listing reports, such as accidental reversals (even after reset) still appearing reversed, or actions can be stuck with a "Reset to original value" status even if they've been modified after being reset. We recommend discussing this with your CSM (or [contact support](https://app.impact.com/support/portal.ihtml?createTicket=true)) before submitting a reset file.
{% endhint %}

This file only requires three headers. These values can be found on the *Action Details* screen:

1. From the left navigation bar, select ![](/files/CDnwOBeIdds9r3Z6zTnO) **\[Engage] → Transactions → Pending Payouts → Actions**.
2. In the *Action ID* column, select the linked **Action ID**.

|                 |                                                                             |
| --------------- | --------------------------------------------------------------------------- |
| **Header**      | **Description**                                                             |
| Oid             | The Order ID (OID) value of the action to reset.                            |
| ActionTrackerId | The ID of the Event Type (i.e., Action Tracker) this action was tracked by. |
| Reason          | `RESET` is the only accepted value.                                         |

#### Example

```programlisting
Oid,ActionTrackerId,Reason
O9999935,16027,RESET
```


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