# Batch Modifications & Reversals for Mobile Actions

<a href="https://pxa.impact.com/student/activity/1117597?sid=0c0e3e5c-54c9-4435-9bee-ebcdccb7f292&#x26;sid_i=0?utm_source=app.impact.com&#x26;utm_medium=owned-platform&#x26;utm_content=tra-350&#x26;utm_campaign=help-center" class="button primary">Take the PXA course</a>

Actions that are tracked by your mobile apps can be modified and/or reversed via impact.com.

{% hint style="info" %}
**Note:** impact.com allows a maximum of 1,000 modifications per action. If you need to make more modifications, [contact support](https://app.impact.com/support/portal.ihtml).
{% endhint %}

#### What you'll need:

* Your impact.com FTP credentials or the unique email address assigned to your account
* `ActionId` values for each action that you want to modify or reverse
* Text editor or spreadsheet program to create a .CSV (comma-separated values) file

#### Step 1: Import performance data

1. From the top navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-1183576591b45997efe4dc81a25024640591d02a%2F245137dc972a7a7f6165b59538fcdbac8fd5bd8fee4ba9f20c1a2982c5b58b57.svg?alt=media) **\[User profile] → Settings**.&#x20;
2. In the right column, under *Tracking*, select **Mobile Apps**.
3. Hover your cursor over a mobile app, then select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-8ec3e877b1397045c61d394485e72ac4d93120ee%2Fc6ddb46c637059f06e86c790a911217a9428f5c47b5efef046f90555e85b03cd.svg?alt=media) **\[More] → View/Edit**.
4. In the *Returns Processing* section, confirm that **Automated returns processing** is selected.
5. Select **Batch upload**, then choose a connection by selecting ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-b5e1740618ed6571d97b8fed7c25a7678f85d375%2F299632fb6f4f91fbf9847471754cc6180e4284a65b4960af4c4ea472a159f552.svg?alt=media) **\[Unchecked box]**.

   * Learn how to [set up a data upload connection](https://help.impact.com/brand/what-would-you-like-to-learn-about/account-administration/account-settings/send-data-to-impactcom/create-a-data-upload-connection).

   <div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-69dd64bc39c1f3bbaf5ef4b6fac104180efe9b8d%2F8bf6bd0c9397a5a80775d14dd6a34acdceac9cbad1c35df7be168e0faf0dbee6.png?alt=media" alt=""><figcaption></figcaption></figure></div>

#### Step 2: Find ActionId values

1. From the left navigation menu, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-230534471fef5f40808e921e41ee44e4a06ded03%2Fe6cb9548999afdc1ed3ce4942e4cb5b45b5cecbd323267aac2a7cd1915fccc09.svg?alt=media) **\[Engage] → Transactions → Pending Payouts → Actions**.
2. `ActionId` values appear in the *Action ID* column.

#### Step 3: Create a modifications/reversals CSV file

1. Use a text editor or spreadsheet application to create three columns:

   `ActionId,Amount,Reason`
2. For each line below, add in your data for the actions you want to modify and/or reverse. Refer to the header definitions below for more information.
   * `ActionId`: The unique identifier for the action to modify or reverse. Mobile actions are prefixed with an `M` character.
   * `Amount`: The new revenue amount for the action that the payout will be calculated from. Submitting `0` will reverse the action.
   * `Reason`: For action updates, submit `ORDER_UPDATE`. For reversals, submit `REJECTED`.
3. Submit your file — review [Set Up & Submit Batch Modifications & Reversals via FTP or Email](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/submit-and-modify-conversion-data/batch-modify-conversion-data/submit-batch-modifications-and-reversals) to learn more.

**Example CSV and values**

```programlisting
ActionId,Amount,Reason
M.8882.4808.1063415,0,REJECTED
```
