# Batch Modifications & Reversals for Mobile Actions

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Actions that are tracked by your mobile apps can be modified and/or reversed via impact.com.

{% hint style="info" %}
**Note:** impact.com allows a maximum of 1,000 modifications per action. If you need to make more modifications, [contact support](https://app.impact.com/support/portal.ihtml).
{% endhint %}

#### What you'll need:

* Your impact.com FTP credentials or the unique email address assigned to your account
* `ActionId` values for each action that you want to modify or reverse
* Text editor or spreadsheet program to create a .CSV (comma-separated values) file

#### Step 1: Import performance data

1. From the top navigation bar, select ![](/files/2qeX6EqajzdOPiwzfeV5) **\[User profile] → Settings**.
2. In the right column, under *Tracking*, select **Mobile Apps**.
3. Hover your cursor over a mobile app, then select ![](/files/mQTDSmR70Q3Eybmgev6e) **\[More] → View/Edit**.
4. In the *Returns Processing* section, confirm that **Automated returns processing** is selected.
5. Select **Batch upload**, then choose a connection by selecting ![](/files/jA6jLZ1RleK5VI2zmvap) **\[Drop-down menu]**.

   * Learn how to [set up a data upload connection](/brand/what-would-you-like-to-learn-about/account-administration/account-settings/send-data-to-impactcom/create-a-data-upload-connection.md).

   <div data-with-frame="true"><figure><img src="/files/ZOXnQXqCAmrxapLuh0sg" alt="" width="563"><figcaption></figcaption></figure></div>

#### Step 2: Find ActionId values

1. From the left navigation menu, select ![](/files/CDnwOBeIdds9r3Z6zTnO) **\[Engage] → Transactions → Pending Payouts → Actions**.
2. `ActionId` values appear in the *Action ID* column.

#### Step 3: Create a modifications/reversals CSV file

1. Use a text editor or spreadsheet application to create three columns:

   `ActionId,Amount,Reason`
2. For each line below, add in your data for the actions you want to modify and/or reverse. Refer to the header definitions below for more information.
   * `ActionId`: The unique identifier for the action to modify or reverse. Mobile actions are prefixed with an `M` character.
   * `Amount`: The new revenue amount for the action that the payout will be calculated from. Submitting `0` will reverse the action.
   * `Reason`: For action updates, submit `ORDER_UPDATE`. For reversals, submit `REJECTED`.
3. Submit your file — review [Set Up & Submit Batch Modifications & Reversals via FTP or Email](/brand/what-would-you-like-to-learn-about/platform-features/submit-and-modify-conversion-data/batch-modify-conversion-data/submit-batch-modifications-and-reversals.md) to learn more.

**Example CSV and values**

```programlisting
ActionId,Amount,Reason
M.8882.4808.1063415,0,REJECTED
```


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