> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/submit-and-modify-conversion-data/batch-modify-conversion-data/batch-modifications-and-reversals-for-mobile-actions.md).

# Batch Modifications & Reversals for Mobile Actions

<a href="https://pxa.impact.com/student/activity/1117597?sid=0c0e3e5c-54c9-4435-9bee-ebcdccb7f292&#x26;sid_i=0?utm_source=app.impact.com&#x26;utm_medium=owned-platform&#x26;utm_content=tra-350&#x26;utm_campaign=help-center" class="button primary">Take the PXA course</a>

Actions that are tracked by your mobile apps can be modified and/or reversed via impact.com.

{% hint style="info" %}
**Note:** impact.com allows a maximum of 1,000 modifications per action. If you need to make more modifications, [contact support](https://app.impact.com/support/portal.ihtml).
{% endhint %}

#### What you'll need:

* Your impact.com FTP credentials or the unique email address assigned to your account
* `ActionId` values for each action that you want to modify or reverse
* Text editor or spreadsheet program to create a .CSV (comma-separated values) file

#### Step 1: Import performance data

1. From the top navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2F210dEQa93qyQgoJDkieL%2FUser%20profile.svg?alt=media\&token=f84c5b17-fae4-4a30-990a-9de5e57a150b) **\[User profile] → Settings**.
2. In the right column, under *Tracking*, select **Mobile Apps**.
3. Hover your cursor over a mobile app, then select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FMLtRUwWz0pujlfmYWOgg%2FMoreVN.svg?alt=media\&token=03a3c355-a347-4207-baf7-c44fadf6d080) **\[More] → View/Edit**.
4. In the *Returns Processing* section, confirm that **Automated returns processing** is selected.
5. Select **Batch upload**, then choose a connection by selecting ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-c2cb550b55c51ea1eeff0acbd6f437a03b621a2c%2F60d033ae8a04c14498d5229c3c0160ac05feea7f605dbd770741793c900469f0.svg?alt=media) **\[Drop-down menu]**.

   * Learn how to [set up a data upload connection](/brand/what-would-you-like-to-learn-about/account-administration/account-settings/send-data-to-impactcom/create-a-data-upload-connection.md).

   <div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FCLACgxO5nu62UoWiAcru%2FScreenshot%202026-05-06%20at%2018.50.47.png?alt=media&amp;token=790ad0ef-b943-4419-b041-f0a4e925f41b" alt="" width="563"><figcaption></figcaption></figure></div>

#### Step 2: Find ActionId values

1. From the left navigation menu, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-230534471fef5f40808e921e41ee44e4a06ded03%2Fe6cb9548999afdc1ed3ce4942e4cb5b45b5cecbd323267aac2a7cd1915fccc09.svg?alt=media) **\[Engage] → Transactions → Pending Payouts → Actions**.
2. `ActionId` values appear in the *Action ID* column.

#### Step 3: Create a modifications/reversals CSV file

1. Use a text editor or spreadsheet application to create three columns:

   `ActionId,Amount,Reason`
2. For each line below, add in your data for the actions you want to modify and/or reverse. Refer to the header definitions below for more information.
   * `ActionId`: The unique identifier for the action to modify or reverse. Mobile actions are prefixed with an `M` character.
   * `Amount`: The new revenue amount for the action that the payout will be calculated from. Submitting `0` will reverse the action.
   * `Reason`: For action updates, submit `ORDER_UPDATE`. For reversals, submit `REJECTED`.
3. Submit your file — review [Set Up & Submit Batch Modifications & Reversals via FTP or Email](/brand/what-would-you-like-to-learn-about/platform-features/submit-and-modify-conversion-data/batch-modify-conversion-data/submit-batch-modifications-and-reversals.md) to learn more.

**Example CSV and values**

```programlisting
ActionId,Amount,Reason
M.8882.4808.1063415,0,REJECTED
```


---

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