Understand Partner Relationship Statuses
Knowing what each partner status means helps you track your recruitment efforts and take the right actions when managing participants in your program.
A partner's status can mean different things depending on the context. For example, the term Active might refer to their general standing in the Marketplace, the state of their legal contract with you, or their recent performance in your program. Each of these is distinct and signals something different.
This guide clarifies where you’ll encounter partner statuses across the platform and what each one means in context. Jump to the section that matches where you’re working in the platform:
Marketplace
These statuses indicate the activity level of partners in the marketplace.
From the left navigation bar, select
[Discover] → Partner Marketplace → All Partners.Select the Status filter.
Marketplace partner status reference
Active
This partner has driven actions or earned commissions on impact.com within the last year.
New
This partner has become marketplace verified within the last 90 days.
Applications / Proposals screen
These statuses indicate whether the partners to whom you've sent program proposals — or from whom you've received applications — currently have an active contract with you.
From the left navigation bar, select
[Engage] → Partners.To view applications you've received, select Applications.
To view proposals you've sent, select Proposals Sent.
Select the Partner Status filter.
Program applicant & proposal status reference
New
There is no contract between you and the partner.
On the Applications screen, this means a new partner wants to join your program, and on the Proposals screen this means a new partner you've sent a proposal to has not yet accepted.
Joined
There is an active contract between you and the partner currently.
On the Applications screen, this means an existing partner is proposing new contract terms, and on the Proposals screen, this means the partner has accepted your proposal.
The tabs at the top of the Applications screen labeled New and Processed are not partner status indicators. Instead, they allow you to toggle between applications you've not yet managed (accepted, rejected, or countered) and those you have.
Campaign Manager
These statuses indicate the stage of a partner's application within a specific campaign.
From the left navigation bar, select
[Engage] → Campaign Manager.Select any campaign option available to you, e.g., Performance.
Hover over a campaign and select Manage Campaign.
On the Applicants tab, you'll see the following statuses:
Campaign applicant status reference
Applied
The partner has submitted an application to be part of your campaign, and you have not yet processed it.
Invited
You've sent an invitation to the partner to join your campaign, but they have not yet responded.
In Negotiation
The working terms between you and the partner are still being finalized for the campaign. This includes Applied partners awaiting your decision, those whose applications you’ve countered, Invited partners who haven’t yet accepted your proposal, and those who've countered your proposal.
In Review
The partner Applied and you marked their application In Review while you consider.
Hired
The partner is currently joined to your campaign.
Alternates
You put the partner on a waitlist to mark them as a potential candidate who may be hired if negotiations with other partners fall through.
Rejected
The partner Applied and you rejected their application for this specific campaign.
My Partners screen
These statuses indicate the current working status and standing of your joined or once-joined partners.
From the left navigation bar, select
[Engage] → Partners → Partners.Select the Contract Status filter.
Joined partner status reference
Active
Your contract with the partner is ongoing, and they are in good standing with your program.
Expired
You or the partner expired your contract, or the contract ran its course.
Suspended
You temporarily paused the partner's participation in your program (e.g., due to term non-compliance) and they are no longer eligible for payouts.
Prospects screen
These statuses indicate where each potential partner is in your recruitment pipeline.
From the left navigation bar, select
[Discover] → Prospects.At the top of the Prospects screen, you'll see the following statuses:
Prospect status reference
New
Partners you've tagged as prospects, but have yet to email or send a proposal to.
Outreach
Partners to whom you've sent an email or message.
Negotiating
Partners without an accepted contract, including those awaiting a decision, those who haven’t accepted your proposal, those who countered your proposal, and those whose application you’ve countered.
Joined
Partners that have joined your program.
Expired
Partners that haven't responded to your proposal by the set expiration date.
Rejected by Partner
Partners that have rejected your proposal.
Rejected by You
Partners that you have rejected from joining your program.
In the prospects table, you may also see the following relationship stages:
Prospect relationship stage reference
New
Partners you've tagged as prospects, but to whom you have yet to email or send a proposal.
Outreach
Negotiating
The working terms between you and the partner are still being finalized for the program. This includes partners who applied and are awaiting your decision, those whose applications you’ve countered, partners who you've sent a proposal to but who haven’t yet accepted your proposal, and those who've countered your proposal.
Joined
The partner is joined to your program.
Expired
The partner didn't respond to your proposal by the set expiration date.
Contracts screen
These statuses indicate the current lifecycle stage of your contracts with your partners.
From the left navigation bar, select
[Engage] → Contracts → Contracts.Select the State filter.
Partner contract state reference
Pending
The partner has proposed contract terms that are awaiting your decision.
Active
You approved the partner and they are currently in an active partnership with you.
Upcoming
You and the partner both agreed on the contract, but the contract is set to begin on a future date.
Rejected
The partner proposed contract terms that you declined.
Expired
You or the partner expired the contract, or the contract ran its course. The partnership is no longer active.
Suspended
You temporarily paused this partnership. The partner is not eligible for commissions while suspended, but can be reinstated later.
Expired (Non-Compliant)
You expired this contract with the partner due to them not complying to your program's rules.
Suspended (Non-Compliant)
You paused this partnership due to a compliance or policy issue. The partner is not eligible for commissions while suspended.
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