# Create & Send Newsletters to Partners Use *Newsletters* in impact.com to send email and in-app newsletters to your joined partners. These newsletters can be used for correspondence, upcoming changes about your program, special promotions, and more. {% hint style="warning" %} **Important:** Newsletters can only be sent to partners who are already in the impact.com network. Imported prospects or out-of-network contacts will not receive newsletters. To reach out to new or out-of-network prospects, use [email workflows](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/email-workflows/create-and-manage-email-workflows) instead. {% endhint %} {% embed url="" %} {% stepper %} {% step %} ### Initial setup 1. From the left navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-230534471fef5f40808e921e41ee44e4a06ded03%2Fe6cb9548999afdc1ed3ce4942e4cb5b45b5cecbd323267aac2a7cd1915fccc09.svg?alt=media) **\[Engage]** → **Partners** → **Automation** → [**Newsletters**](https://app.impact.com/secure/advertiser/fr/newsletter-ui.ihtml). 2. Select  **Create Newsletter**. 3. Enter the *Newsletter Name.* {% endstep %} {% step %} ### Define your audience segment Determine which partners will receive the newsletter. 1. In the Partner Segment section, select **Add Segment**. 2. You now have two choices: * **Use a pre-existing segment:** Select an existing segment from the **Select Segment** drop-down menu. * **Create a new segment:** Select **Create Segment** and then specify the conditions that determine which partners are included. For a complete guide on how to set up these rules effectively, refer to the [Create a Partner Segment](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/segments/create-a-partner-segment) article. 3. Optionally, select **Preview Segment Partners** to review the list of recipients. 4. Select **Save**. {% endstep %} {% step %} ### Compose your email content 1. In the *Email* section, select **Add Email**. 2. Optionally, ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-d0b6669ae76a7bef06a8d6940d7ad5c16bb8d018%2F7cb018d4face8d7cceb880eb5086c812e764fbcfe6f2a0377f88bc7576973070.svg?alt=media) **\[Toggle on]** the messaging template setting to apply an existing messaging template, then select a template from the drop-down menu. 3. Fill in the essential email details: * **Send from:** The name partners will see in their inbox. * **Reply to:** The email address for replies. * **Cc/Bcc:** ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-d0b6669ae76a7bef06a8d6940d7ad5c16bb8d018%2F7cb018d4face8d7cceb880eb5086c812e764fbcfe6f2a0377f88bc7576973070.svg?alt=media) **\[Toggle on]** to send a copy to one internal Cc and one Bcc address. 4. Create your newsletter content using one of the following methods: * **Write the content manually:** Enter your text directly into the **Subject** and **Content** fields. * **Use AI to generate the content:** 1. Select **Help me write** to open the AI Assistant. 2. Enter a short paragraph describing the content of your newsletter. 3. Optionally, ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-d0b6669ae76a7bef06a8d6940d7ad5c16bb8d018%2F7cb018d4face8d7cceb880eb5086c812e764fbcfe6f2a0377f88bc7576973070.svg?alt=media) **\[Toggle on]** *Advanced Options* to further refine the AI's output by providing *Additional examples* or *Additional context*. 4. Select **Generate** to create the subject line and body content. #### Advanced content options * **Insert signup link:** Add a **Join my Program** button that links to a specific set of template terms. 1. Select a contract from the **Select Template Term** drop-down menu. 2. Select **Insert**. * **Insert additional dynamic token:** Personalizes your email by inserting partner-specific information (e.g., {firstName}). Refer to the [Dynamic fields reference](#dynamic-fields-reference) at the end of this article. #### Review and save your content 1. Select **Preview** for a preliminary display of how the newsletter will look. 2. Optionally, select **Send test email** to send a draft copy to your own inbox for a final review 3. Select **Done** to save your content and return to the main newsletter setup screen. {% endstep %} {% step %} ### Choose the contact type Select which of the partners' email addresses should receive the newsletter. 1. In the *Contact Type* section, select one or more options: * **Newsletter (Recommended):** Sends to the partner's registration email or the one specified in their profile. * **Custom Contact:** Sends to a specific contact you have configured on the partner's profile. For more information, refer to the [Get Partner Contact Information](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/partner-management/get-partner-contact-information#add-a-contact-to-your-contact-list) help article. {% endstep %} {% step %} ### Add an In-app announcement (Optional) Send an accompanying notification that will appear directly within the impact.com platform: 1. ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-d0b6669ae76a7bef06a8d6940d7ad5c16bb8d018%2F7cb018d4face8d7cceb880eb5086c812e764fbcfe6f2a0377f88bc7576973070.svg?alt=media) **\[Toggle on]** the **In-app Announcement** feature. 2. A content editor will appear. You can either: * Leave it as is to use the same content you wrote for your email. * Edit the text to create a custom message for the in-app announcement. {% endstep %} {% step %} ### Schedule your newsletter (Optional) If you want to send your newsletter at a future time, you must schedule it. 1. ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-d0b6669ae76a7bef06a8d6940d7ad5c16bb8d018%2F7cb018d4face8d7cceb880eb5086c812e764fbcfe6f2a0377f88bc7576973070.svg?alt=media) **\[Toggle on] Schedule**. 2. Set a future **Date and time** for when the newsletter should be sent. 3. Select the correct **Timezone** for the schedule. {% endstep %} {% step %} ### Finalize & send * **To send or schedule:** Select **Send Newsletter** (or **Schedule Newsletter** if the schedule is toggled on). * **To send a test:** Select **Send Test Newsletter** to send a copy to yourself or your team. * **To save your work:** Select the **Save as draft** drop-down menu for two options: * **Save and exit:** Save your work and leave the page. * **Save and stay on the same page:** Save your work but stay on the page to keep editing. {% endstep %} {% endstepper %}
Dynamic fields reference {% hint style="danger" %} **Attention:** Tokens are case sensitive and must not contain extra formatting (for example,`{firstName}` is valid but `{FirstName}` is not.) {% endhint %} | Token | Description | | -------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | `{adcode_}` |

Populates with the full ad listing of the specified \ value (e.g., {adcode\_1122330}).

To prevent delivery failure, ensure your segment size does not exceed the maximum limits based on your newsletter's ad code count.

Ad code limitations

Number of Adcodes/Limit

Maximum of 1 — up to 60,000 partners
Maximum of 5 — up to 30,000 partners
Maximum of 10 — up to 20,000 partners
Maximum of 20 — up to 5,000 partners

| | `{mpid}` | Populates with the ID value of the partner’s account (e.g., 98765). | | `{mpname}` | Company name. | | `{firstName}` | Populates with the first name of the partner (e.g., John). | | `{lastName}` | Populates with the last name of the partner (e.g., Doe). | | `{currentDay}` | Populates with the current date (e.g., January 19, 2038). | | `{currentTime}` | Populates with the full date in ISO format (e.g., 19-Jan-2038 03:14:08 UTC). | | `{currentMonthYear}` | Populates with the current month and year (e.g., January, 2038). | | `{unsubscribeUrl}` |

URL to unsubscribe from the newsletter.

All email newsletters must include a visible and functional unsubscribe link. If you don’t add an unsubscribe token, our system will automatically append one at the end of your newsletter to ensure compliance.

| | `{programName}` | The program name. | | `{programLogoSrc}` | The source URL of the program logo. |
{% hint style="success" icon="memo-circle-info" %} **Note:** After a newsletter is sent, it can take between one hour and a full day (24 hours) for the [associated metrics](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/newsletters/review-newsletter-engagement-performance) to fully update. {% endhint %}