# Create & Send Newsletters to Partners Use *Newsletters* in impact.com to send email and in-app newsletters to your joined partners. These newsletters can be used for correspondence, upcoming changes about your program, special promotions, and more. {% hint style="warning" %} **Important:** Newsletters can only be sent to partners who are already in the impact.com network. Imported prospects or out-of-network contacts will not receive newsletters. To reach out to new or out-of-network prospects, use [email workflows](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/email-workflows/create-and-manage-email-workflows) instead. {% endhint %} {% embed url="" %} {% stepper %} {% step %} ### Initial setup 1. From the left navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-230534471fef5f40808e921e41ee44e4a06ded03%2Fe6cb9548999afdc1ed3ce4942e4cb5b45b5cecbd323267aac2a7cd1915fccc09.svg?alt=media) **\[Engage]** → **Partners** → **Automation** → [**Newsletters**](https://app.impact.com/secure/advertiser/fr/newsletter-ui.ihtml). 2. Select  **Create Newsletter**. 3. Enter the *Newsletter Name.* {% endstep %} {% step %} ### Define your audience segment Determine which partners will receive the newsletter. 1. In the Partner Segment section, select **Add Segment**. 2. You now have two choices: * **Use a pre-existing segment:** Select an existing segment from the **Select Segment** drop-down menu. * **Create a new segment:** Select **Create Segment** and then specify the conditions that determine which partners are included. For a complete guide on how to set up these rules effectively, refer to the [Create a Partner Segment](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/segments/create-a-partner-segment) article. 3. Optionally, select **Preview Segment Partners** to review the list of recipients. 4. Select **Save**. {% endstep %} {% step %} ### Compose your email content 1. In the *Email* section, select **Add Email**. 2. Optionally, ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-d0b6669ae76a7bef06a8d6940d7ad5c16bb8d018%2F7cb018d4face8d7cceb880eb5086c812e764fbcfe6f2a0377f88bc7576973070.svg?alt=media) **\[Toggle on]** the messaging template setting to apply an existing messaging template, then select a template from the drop-down menu. 3. Fill in the essential email details: * **Send from:** The name partners will see in their inbox. * **Reply to:** The email address for replies. * **Cc/Bcc:** ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-d0b6669ae76a7bef06a8d6940d7ad5c16bb8d018%2F7cb018d4face8d7cceb880eb5086c812e764fbcfe6f2a0377f88bc7576973070.svg?alt=media) **\[Toggle on]** to send a copy to one internal Cc and one Bcc address. 4. Create your newsletter content using one of the following methods: * **Write the content manually:** Enter your text directly into the **Subject** and **Content** fields. * **Use AI to generate the content:** 1. Select **Help me write** to open the AI Assistant. 2. Enter a short paragraph describing the content of your newsletter. 3. Optionally, ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-d0b6669ae76a7bef06a8d6940d7ad5c16bb8d018%2F7cb018d4face8d7cceb880eb5086c812e764fbcfe6f2a0377f88bc7576973070.svg?alt=media) **\[Toggle on]** *Advanced Options* to further refine the AI's output by providing *Additional examples* or *Additional context*. 4. Select **Generate** to create the subject line and body content. #### Advanced content options * **Insert signup link:** Add a **Join my Program** button that links to a specific set of template terms. 1. Select a contract from the **Select Template Term** drop-down menu. 2. Select **Insert**. * **Insert additional dynamic token:** Personalizes your email by inserting partner-specific information (e.g., {firstName}). Refer to the [Dynamic fields reference](#dynamic-fields-reference) at the end of this article. #### Review and save your content 1. Select **Preview** for a preliminary display of how the newsletter will look. 2. Optionally, select **Send test email** to send a draft copy to your own inbox for a final review 3. Select **Done** to save your content and return to the main newsletter setup screen. {% endstep %} {% step %} ### Choose the contact type Select which of the partners' email addresses should receive the newsletter. 1. In the *Contact Type* section, select one or more options: * **Newsletter (Recommended):** Sends to the partner's registration email or the one specified in their profile. * **Custom Contact:** Sends to a specific contact you have configured on the partner's profile. For more information, refer to the [Get Partner Contact Information](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/partner-management/get-partner-contact-information#add-a-contact-to-your-contact-list) help article. {% endstep %} {% step %} ### Add an In-app announcement (Optional) Send an accompanying notification that will appear directly within the impact.com platform: 1. ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-d0b6669ae76a7bef06a8d6940d7ad5c16bb8d018%2F7cb018d4face8d7cceb880eb5086c812e764fbcfe6f2a0377f88bc7576973070.svg?alt=media) **\[Toggle on]** the **In-app Announcement** feature. 2. A content editor will appear. You can either: * Leave it as is to use the same content you wrote for your email. * Edit the text to create a custom message for the in-app announcement. {% endstep %} {% step %} ### Schedule your newsletter (Optional) If you want to send your newsletter at a future time, you must schedule it. 1. ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-d0b6669ae76a7bef06a8d6940d7ad5c16bb8d018%2F7cb018d4face8d7cceb880eb5086c812e764fbcfe6f2a0377f88bc7576973070.svg?alt=media) **\[Toggle on] Schedule**. 2. Set a future **Date and time** for when the newsletter should be sent. 3. Select the correct **Timezone** for the schedule. {% endstep %} {% step %} ### Finalize & send * **To send or schedule:** Select **Send Newsletter** (or **Schedule Newsletter** if the schedule is toggled on). * **To send a test:** Select **Send Test Newsletter** to send a copy to yourself or your team. * **To save your work:** Select the **Save as draft** drop-down menu for two options: * **Save and exit:** Save your work and leave the page. * **Save and stay on the same page:** Save your work but stay on the page to keep editing. {% endstep %} {% endstepper %}
Dynamic fields reference {% hint style="danger" %} **Attention:** Tokens are case sensitive and must not contain extra formatting (for example,`{firstName}` is valid but `{FirstName}` is not.) {% endhint %} | Token | Description | | -------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | `{adcode_}` |

Populates with the full ad listing of the specified \ value (e.g., {adcode\_1122330}).

To prevent delivery failure, ensure your segment size does not exceed the maximum limits based on your newsletter's ad code count.

Ad code limitations

Number of Adcodes/Limit

Maximum of 1 — up to 60,000 partners
Maximum of 5 — up to 30,000 partners
Maximum of 10 — up to 20,000 partners
Maximum of 20 — up to 5,000 partners

| | `{mpid}` | Populates with the ID value of the partner’s account (e.g., 98765). | | `{mpname}` | Company name. | | `{firstName}` | Populates with the first name of the partner (e.g., John). | | `{lastName}` | Populates with the last name of the partner (e.g., Doe). | | `{currentDay}` | Populates with the current date (e.g., January 19, 2038). | | `{currentTime}` | Populates with the full date in ISO format (e.g., 19-Jan-2038 03:14:08 UTC). | | `{currentMonthYear}` | Populates with the current month and year (e.g., January, 2038). | | `{unsubscribeUrl}` |

URL to unsubscribe from the newsletter.

All email newsletters must include a visible and functional unsubscribe link. If you don’t add an unsubscribe token, our system will automatically append one at the end of your newsletter to ensure compliance.

| | `{programName}` | The program name. | | `{programLogoSrc}` | The source URL of the program logo. |
{% hint style="success" icon="memo-circle-info" %} **Note:** After a newsletter is sent, it can take between one hour and a full day (24 hours) for the [associated metrics](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/newsletters/review-newsletter-engagement-performance) to fully update. {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/newsletters/create-and-send-newsletters-to-partners.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.