> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/messaging/set-your-business-hours-and-away-message.md).
# Set Your Business Hours & Away Message
You can set in-app messaging business hours and an away message. When you do, any user who messages you outside of your business hours will automatically receive an away message. You may also want to learn how to [filter messages from high-value partners](/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/messaging/filter-messages-from-high-value-partners.md).
#### Set your business hours and away message
1. From the top navigation bar, select  **\[User profile]** → **Settings**
2. On the right, under *General*, select **Messaging**.
3. On the right of the page,  **\[Toggle on]** to specify your *Business Hours*.
4. Select your time zone and business hours on the form.
5. Type your away message into the **Away Message** text area.
6. Select **Save** at the bottom of the page to save your settings.
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.
Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:
```
GET https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/messaging/set-your-business-hours-and-away-message.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
