> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/messaging/see-impactcom-messages-from-partners-in-slack.md).

# See impact.com Messages from Partners in Slack

impact.com [Messaging](/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/messaging/send-a-message-to-a-partner.md) allows you to exchange messages with partners who've joined your programs, and you can also opt to receive partner messages and notifications on Slack. Read on for information on how to configure a channel in your Slack workspace using Slack's [Incoming Webhooks](https://api.slack.com/messaging/webhooks), so that you can view impact.com messages on your Slack app.

<div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-3c0618796edd52e6e4951ec0840e7df467711cf0%2F213448c7b62b2aa393808c6b3ee45af5d316024689eed027c577dfe04dcd5041.png?alt=media" alt=""><figcaption></figcaption></figure></div>

## How it works

* You'll create a new app in your Slack workspace and generate a Webhook URL for the channel in which you want notifications to appear.
* In your impact.com account, you'll add the webhook URL for that channel to enable the integration.
* Once connected, Slack will notify you via the channel whenever you receive a message in impact.com.

## Create an impact.com app in Slack

{% hint style="warning" %}
**Important:** You'll need developer access to your Slack workspace in order to create apps.
{% endhint %}

1. Visit Slack's [app dashboard](https://api.slack.com/apps) and sign in to the Slack developer platform.
2. Select **Create an App**.
3. Give the app a **name**, such as `Acme Inc`.
4. Select the **workspace** in which to host the app.
5. Select **Create App**.

## Enable Incoming Webhooks & create a Webhook URL

1. On Slack's [app dashboard](https://api.slack.com/apps), find and select the **impact.com app** you created.
2. On the app's management dashboard, locate the *Features* section on the left and select **Incoming Webhooks**.
3. Next to *Activate Incoming Webhooks*, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FiZjM1xY8o3v1iR3Zaysd%2FToggle.svg?alt=media\&token=b1550d48-bba9-4e81-8604-bc12370c5caa) **\[Toggle on]** to enable it.
4. When the page refreshes, go to the *Webhook URLs for Your Workspace section* and select **Add New Webhook to Workspace**.
5. In the prompt, use the **drop-down menu** to select which channel impact.com can post to.
6. Select **Authorize**.
7. In the *Webhook URL* section, select **Copy** to copy the full Webhook URL of the channel.

## Add your Slack Webhook URL to impact.com

1. Open your impact.com brand account. In the top navigation menu, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-07f24e024450a8d837d6e6c7e086a7b6141a0d2b%2F18ef9fdffe47daac8e10e43d89cb1ee751acfe5dd798aa924275b5c5e62cb043.svg?alt=media) **\[Notifications]** → [**Settings**](https://app.impact.com/secure/advertiser/notification/view-edit-notification-deliverychannel-settings-advertiser-flow.ihtml).
2. On the *Notifications Frequency* page, scroll to the *Messages* section.
3. Use the ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-c2cb550b55c51ea1eeff0acbd6f437a03b621a2c%2F60d033ae8a04c14498d5229c3c0160ac05feea7f605dbd770741793c900469f0.svg?alt=media) **\[Drop-down menu]** to select **Specific settings (Advanced)**.
4. In the *New Messages* field, select **Slack**.
5. In the *Slack Integration* field, paste in your **Slack Webhook URL**.
6. Select **Save**.

<div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fwuze9XvR4aB9xVOPcCRj%2FScreenshot%202026-09-22%20at%2011.44.00.png?alt=media&amp;token=ab03710b-30a1-422e-a695-750a6216d23a" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" %}
**Note:** New messages can take up to an hour to reach Slack. Also, you can reply to a notification in Slack, but the partner won't receive it: notifications only go one way.
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/messaging/see-impactcom-messages-from-partners-in-slack.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
