# Manage Your Inbox as a Brand

This article will explain how to manage your inbox, by exploring how to prioritize messages, filter by partner relationship statuses and more.

1. From the top navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-7ecf5df45e06e6b7c09769b367898e68ee4a5e7c%2F51f34bf8e6da338f17712db1b36aeebf2443b795ad441d16b8d60aaca6c3bc39.svg?alt=media) **\[Inbox]**.
2. Select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-7cfd25b971c29a0610f2e298c20fbd9fd30ae9e6%2Fb9fc56922a355ba3112ddf49588fbe3cb2030c765ff244dd14a06eda4c9bf555.svg?alt=media) **\[Filter]** to refine your inbox by filtering and marking messages with various statuses.

<details>

<summary>Set message thread statuses</summary>

You can set message statuses, like *Priority*, *Unread*, or *Spam* when talking to a specific partner.

| Message Status                                                                                                                                                                                                                                                                       | Description                                                                                                                                                                                                                                                                                 |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Mark as Priority** ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-62438be0617563c63f54c7f7a916e88c12a1e6b4%2F328f02b99ccac601ad4ff104dcb7f99206011dcceb356ef83f1a8a7cc2d9768c.svg?alt=media) | <p>You can mark which contacts will show in your inbox’s <em>Priority</em> view, allowing you to highlight the conversations that are more important to you.</p><p>• Learn more about how to <a href="set-your-priority-messages-as-a-brand">set your priority messages as a brand</a>.</p> |
| **Mark as unread** ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-b851101b4b81a7445e5e35af29a59f1186248491%2F6cf6e4fefa0704c19e110aeb5933f03b5e42d94ec8f8cea0ea6bcc7c235923ce.svg?alt=media)   | You can mark a message thread as *unread*. This thread will generate a notification until the next time zone of your account users opens it.                                                                                                                                                |
| **Mark as spam** ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-63047114a020b45eec3ae067ae8c314ad6a8190f%2Faea8e7e026668dbc3af107de03fea1ff4293132c8fe43efaa8f3f3e3d6f04ab8.svg?alt=media)     | You can move a message thread to *spam*. You will no longer receive notifications from this message thread.                                                                                                                                                                                 |

</details>

<details>

<summary>Search for or filter your message threads</summary>

* You can search for a specific partner's message thread by using the **search bar** at the top of the widget or in the top-left corner of your *Inbox*.
* You can only filter for specific kinds of message threads from your *Inbox*. Filter for message threads by selecting ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-8751ef45511d7eb7c64a73dc8e915e905bd0f221%2Ff9db1e532ecc8169185d2355ab7ca0e89a99a634e5803e8238ea38c2727e40b5.svg?alt=media) **\[Filter]** next to the search bar, selecting what filters you want to use, then selecting **Apply**.

| Filter       | Description                                                                                                                                                                                                                                    |
| ------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Status       | Filter by for all spammed messages. These are messages you have marked as spam.                                                                                                                                                                |
| Relationship | Choose the partner relationships (e.g., *Joined*) for which you want to view message threads.                                                                                                                                                  |
| Partner Size | Select which [partner size(s)](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/partner-management/partner-size-rating-criteria) you want to view message threads for. (e.g., *Large*) |

</details>