> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/emails/email-a-partner.md).

# Email a Partner

Use emails to easily communicate with partners. Correspond with partners about upcoming changes to your program, special promotions, and more. To email a prospective partner, see [Contact a Prospect](/brand/what-would-you-like-to-learn-about/performance-program/recruiting-partners/prospective-partners/contact-a-prospect.md) instead.

## Email a partner

Use this method to email a partner currently or previously joined to your program.

1. From the left navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-230534471fef5f40808e921e41ee44e4a06ded03%2Fe6cb9548999afdc1ed3ce4942e4cb5b45b5cecbd323267aac2a7cd1915fccc09.svg?alt=media) **\[Engage] → Partners →** [**Partners**](https://app.impact.com/secure/advertiser/engage/discover/radius/fr/partner_ui.ihtml).
   * Alternatively for creators, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-230534471fef5f40808e921e41ee44e4a06ded03%2Fe6cb9548999afdc1ed3ce4942e4cb5b45b5cecbd323267aac2a7cd1915fccc09.svg?alt=media) **\[Engage] → Partners →** [**Creators**](https://app.impact.com/secure/advertiser/engage/discover/radius/fr/partner_ui.ihtml).
2. Use the search bar and filters at the top of the page to locate the partner you want to email.
3. Select their **name** to see more.
4. In the details window that appears, select the **email address** or ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-b851101b4b81a7445e5e35af29a59f1186248491%2F6cf6e4fefa0704c19e110aeb5933f03b5e42d94ec8f8cea0ea6bcc7c235923ce.svg?alt=media) **\[Email]**.
5. Compose your email and **Send** it to the partner.

## Bulk email partners

Use this method to simultaneously email multiple partners currently or previously joined to your program.

1. From the left navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-230534471fef5f40808e921e41ee44e4a06ded03%2Fe6cb9548999afdc1ed3ce4942e4cb5b45b5cecbd323267aac2a7cd1915fccc09.svg?alt=media) **\[Engage] → Partners →** [**Partners**](https://app.impact.com/secure/advertiser/engage/discover/radius/fr/partner_ui.ihtml).
   * Alternatively for creators, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-230534471fef5f40808e921e41ee44e4a06ded03%2Fe6cb9548999afdc1ed3ce4942e4cb5b45b5cecbd323267aac2a7cd1915fccc09.svg?alt=media) **\[Engage] → Partners →** [**Creators**](https://app.impact.com/secure/advertiser/engage/discover/radius/fr/partner_ui.ihtml).
2. In the upper-right corner, select  ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FMLtRUwWz0pujlfmYWOgg%2FMoreVN.svg?alt=media\&token=03a3c355-a347-4207-baf7-c44fadf6d080) **\[More]** → **Export Partner List**.
   * Alternatively for creators, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FMLtRUwWz0pujlfmYWOgg%2FMoreVN.svg?alt=media\&token=03a3c355-a347-4207-baf7-c44fadf6d080) **\[More]** → **Export Creator List**.
3. A .CSV file containing the email details of all your partners will download to your device. Locate the file in your downloads and open it with a spreadsheet application.
4. Copy the contents of the *Email* column and paste this in the *To* field of an email draft.
5. Compose your email and **Send** it to all partners.

## Email an applicant

Use this method to email an unjoined partner about their application to your program.

1. From the left navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-230534471fef5f40808e921e41ee44e4a06ded03%2Fe6cb9548999afdc1ed3ce4942e4cb5b45b5cecbd323267aac2a7cd1915fccc09.svg?alt=media) **\[Engage] → Partners →** [**Applications**](https://app.impact.com/secure/advertiser/engage/contracts/activity/adv-manage-pending-public-ios-v2-flow.ihtml).
2. Find the partner you're interested in and select **their name**.
3. From the slide-out, select the ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-b851101b4b81a7445e5e35af29a59f1186248491%2F6cf6e4fefa0704c19e110aeb5933f03b5e42d94ec8f8cea0ea6bcc7c235923ce.svg?alt=media) **\[Email icon]** and proceed with the following steps:
   1. Enter the **From name** that the recipients will see when they receive the email.
   2. Enter the **Reply to email** address that the recipient will contact when they respond to this email.
   3. Enter the **Subject** of this email.
   4. In the *Content* section, use the WYSIWYG[^1] editor to create or edit your email content. Hover over the icons to view formatting and content options (e.g., to upload an attachment, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-73f6258ba255a029c0f09b68fcc140c9fce0399b%2F383abce743f40b458605f1a6c49dd744a83244f1e3c2d0cec9abb9aa143b7459.svg?alt=media) **\[File]** and drop your file).
4. Optionally, select **Show special token options**. This allows you to embed special tokens that dynamically populate values into your email content.
   * See the *Special token reference* below for more info about these options.
5. Select **Send**.

<details>

<summary>Special token reference</summary>

| Token              | Description                                                          |
| ------------------ | -------------------------------------------------------------------- |
| {adcode\<adid>}    | The ad code for a particular ad (example: {adcode\_12}).             |
| {mpid}             | The partner ID (e.g., 98765).                                        |
| {mpname}           | The partner company name.                                            |
| {firstName}        | The first name of the partner account user (e.g., John).             |
| {lastName}         | The last name of the partner account user (e.g., Doe).               |
| {currentDay}       | The current day (e.g., January 19, 2038).                            |
| {currentTime}      | The current time including seconds (e.g., 19-Jan-2038 03:14:08 UTC). |
| {currentMonthYear} | The current month and year (e.g., January 2038).                     |

</details>

[^1]: What You See Is What You Get—a type of editor that displays how the final output will look, during editing.


---

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