> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/email-workflows/reactivate-partners-with-email-workflows.md).
# Reactivate Partners with Email Workflows
**Upgrade**: This feature is available only with certain impact.com editions or add-ons. If you don't see it in your account, [contact us](https://app.impact.com/support/portal.ihtml?createTicket=true&) to explore upgrade options and gain access.
Streamline and scale the process of reactivating your partners with an automated email workflow. Select the partner reactivation workflow template, make a few quick changes, and let impact.com handle the rest.
1. From the left navigation menu, select  **\[Engage] → Partners → Automation → Workflows**.
2. At the top-right corner, select **Create Workflow**, then choose the **Partner Reactivation** template.
3. Review each email workflow in the template. Select **Edit** to get started.
4. View and approve the partner segment conditions. Once you're happy, select **Save**.
* In the *Partner Segment*, select  **\[Edit]** to view the default segment conditions.
* The segment's **pre-configured** conditions will work for most use cases. Optionally, you can [personalize them](/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/email-workflows/partner-segments-for-email-workflows-explained.md) further to choose what triggers the re-engagement attempts—for example, if the partner has a low number of clicks, actions, revenue, or commission.
5. Set a **Send from** and a **Reply To** address for the email.
* Below the *Action Type*, in the *Edit Email* field, select  **\[Edit]** to specify the email addresses. Then, select **Done**.
6. Select **Save** to return to the email workflow setup screen. After you've customized all the email workflows, select **Activate Workflow** to launch them!
That’s it! We’ll reach out to your selected partners to re-engage them.
{% hint style="info" %}
**Interested in what else you can do with automated workflows?** Check out our documentation on [creating and managing email workflows](/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/email-workflows/create-and-manage-email-workflows.md) and [automating decisions](/brand/what-would-you-like-to-learn-about/platform-features/review-partner-applications/automate-partner-application-processing/create-workflows-to-automatically-process-partner-applications.md) about partner applications!
{% endhint %}
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