# Reactivate Partners with Email Workflows

**Upgrade**: This feature is available only with certain impact.com editions or add-ons. If you don't see it in your account, [contact us](https://app.impact.com/support/portal.ihtml?createTicket=true&) to explore upgrade options and gain access.

Streamline and scale the process of reactivating your partners with an automated email workflow. Select the partner reactivation workflow template, make a few quick changes, and let impact.com handle the rest.

1. From the left navigation menu, select ![](/files/CDnwOBeIdds9r3Z6zTnO) **\[Engage] → Partners → Automation → Workflows**.
2. At the top-right corner, select **Create Workflow**, then choose the **Partner Reactivation** template.
3. Review each email workflow in the template. Select **Edit** to get started.

   <div data-with-frame="true"><figure><img src="/files/2HOqHkfGegvL3q1uI0Ry" alt=""><figcaption></figcaption></figure></div>
4. View and approve the partner segment conditions. Once you're happy, select **Save**.

   * In the *Partner Segment*, select ![](/files/nPGPGgb8YkdBuVg4u2aa) **\[Edit]** to view the default segment conditions.
   * The segment's **pre-configured** conditions will work for most use cases. Optionally, you can [personalize them](/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/email-workflows/partner-segments-for-email-workflows-explained.md) further to choose what triggers the re-engagement attempts—for example, if the partner has a low number of clicks, actions, revenue, or commission.

   <div data-with-frame="true"><figure><img src="/files/6ZM2b1AVz38qh2uZzcPf" alt=""><figcaption></figcaption></figure></div>
5. Set a **Send from** and a **Reply To** address for the email.

   * Below the *Action Type*, in the *Edit Email* field, select ![](/files/nPGPGgb8YkdBuVg4u2aa) **\[Edit]** to specify the email addresses. Then, select **Done**.

   <div data-with-frame="true"><figure><img src="/files/j2g4vt4V465EbSAiaoI0" alt=""><figcaption></figcaption></figure></div>
6. Select **Save** to return to the email workflow setup screen. After you've customized all the email workflows, select **Activate Workflow** to launch them!

That’s it! We’ll reach out to your selected partners to re-engage them.

{% hint style="info" %}
**Interested in what else you can do with automated workflows?** Check out our documentation on [creating and managing email workflows](/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/email-workflows/create-and-manage-email-workflows.md) and [automating decisions](/brand/what-would-you-like-to-learn-about/platform-features/review-partner-applications/automate-partner-application-processing/create-workflows-to-automatically-process-partner-applications.md) about partner applications!
{% endhint %}


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