Report a Partner

You can report and supply evidence of partners or creators that display fraudulent behavior directly from the impact.com platform. We will review your report and take action accordingly.

Find the partner

From the Partner / Creator Marketplace

1. From the left-hand navigation menu, select [Discover] → Find Partners → Partner Marketplace.

   • Alternatively, if you have a creator program, select [Discover] → Find Creators → Creator Marketplace.
2. Select the partner or creator you'd like to report to open their profile slideout.

From Creator Search

1. From the left-hand navigation menu, select [Discover] → Find Partners → Creator Search.

   • Alternatively, if you have a creator program, select [Discover] → Find Creators → Creator Search.
2. Select the partner or creator you'd like to report to open their profile slideout.

From Prospects

1. From the left navigation menu, select [Discover] → Prospects.
2. Select the partner or creator you'd like to report to open their profile slideout.

From My Partners / My Creators

1. From the left-hand navigation menu, select [Engage] → Partners → Partner.

   • Alternatively, if you have a creator program, select [Engage] → Partners → Creators.
2. Select the partner or creator you'd like to report to open their profile slideout.

Report the partner

1. From the partner slideout, locate and select the [Report Partner] icon beneath the partner description.
2. In the modal, fill out the following information:

   • Issue type: Select the issue type that best describes your concerns from the drop-down menu. Refer to the Issue type reference below for more information.
   • Description of report: Describe the issue thoroughly and provide as much relevant context as possible.

     • You can enter 10 to 5,000 characters.
   • Upload supporting files: Provide concrete evidence of the violation to accelerate the review process. Select Choose File or drag and drop images or documents you'd like to share.

     • You can upload up to 10 supporting files. Each file can be up to 10 MB, with a total limit of 50 MB.
   • Block future applications: [Toggle on] to proactively prevent this partner from applying or re-applying to your programs in the future. Once enabled, you can choose to block the partner from select programs or all programs.

Issue type reference

Issue type	Definition
Click Spamming	Generating a high volume of clicks that are often automated or forced without genuine user intent to claim commission credit for traffic that never had real purchase intent.
Suspicious Traffic	High volumes of clicks without corresponding conversions, automated bot traffic, or evidence of cookie-stuffing.
Ad Hijacking / Trademark (TM) Bidding	Unauthorized bidding on your brand's trademarked keywords or replacing your brand's search ads with their tracking links.
Impersonation	Operating unauthorized websites, social profiles, or assets pretending to represent your brand or another verified entity.
Misrepresentation	Promoting false claims, fake pricing, or outdated product descriptions that mislead customers.
Offer & Coupon Abuse	Sharing exclusive, expired, or fake promo codes without authorization, resulting in cart abandonment and margin loss.
Fake Signups / Leads	Filling out lead generation or subscription forms with fraudulent, stolen, or fake contact details to earn commissions.
Inappropriate Content	Promoting the brand alongside content that is offensive, illegal, adult, contains hate-speech, or is highly controversial.
Stand Down Violation	Specific to Extension Partners: the extension fires or pops up and promotes its own offer even though another affiliate's click already exists in the session, overriding that partner's rightful attribution.
Cookie Stuffing / Attribution Fraud	Dropping tracking cookies on a user's browser with no genuine click or interaction at all (e.g., forced pixels, hidden iframes), falsely claiming credit for conversions the partner had no real role in.
Conversion Spoofing / Fake Actions	Fabricating or manipulating conversion events such as fake orders, tampered postbacks, replayed data to trigger commission payouts that shouldn't exist.
Other	Any other breach of contract, compliance standard, or policy not covered by the above options.

1. Select Submit.

   • You cannot view your submitted report yet. We will contact you if we need more information.