Review At Risk Actions
Actions with the most critical risk signals are automatically rejected as part of Event Risk detection. If you think any of these actions are legitimate and should be payable, they must be explicitly approved.
The following risk signal is automatically rejected:
Reason code: Conversion Spoofing
Risk level: Critical/Suspect
Description: A spoofed conversion is one that never happened. Client-side integrations like JavaScript can be vulnerable to bad actors creating fake conversion events to receive rewards, either directly via a partner account or more commonly via the reward scheme of a loyalty/rewards-type partner.
Solution: The best way to confirm if an action is valid is to cross-reference the order ID against your own order logs. Spoofed conversions will not exist in your backend system. To detect this, impact.com allows you to apply validation rules for expected order ID and conversion page URL patterns.
Review your conversion spoofing rules
Conversion spoofing detection relies on applying validation rules for expected order ID and conversion page URL patterns for each of your event types. Refer to the conversion spoofing rules report to know what rules we configured for your program. Contact support to update these rules where necessary.
Find and review suspect actions
The following steps will guide you to find and review any actions rejected based on validation rules:
From the left navigation menu, select
[Engage] → Transactions → Pending Payouts → At Risk.
Filter for the conversions you want to view. Select
[Search] when you have the filters in place.
View the Filter reference below for more information.
In the table, review the action based on your validation rules.
Select
[Expand] to see additional conversion details.
View the Column reference below for more information.
To approve a suspect conversion, select Approve in the Actions column.
Alternatively, select the
[Check boxes] next to each action, then select Approve below the filter menu.
Optionally, below the table, select
[Download] to download the list as a .CSV file.
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