> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/product-catalogs/add-credit-card-catalogs-as-a-brand.md).

# Add Credit Card Catalogs as a Brand

A credit card catalog is a data file containing detailed information about the credit card products on your site. Connecting your catalog to impact.com gives partners the data they need to promote your card offers through placements, like comparison shopping engines or [product storefronts](broken://pages/iPz1uB1U7cmqs36CtRmC).

{% stepper %}
{% step %}

## Prepare your catalog for upload

Before uploading your file, make sure it meets the following formatting guidelines:

<details>

<summary>Catalog field guidelines</summary>

<table data-header-hidden="false" data-header-sticky><thead><tr><th>Column Name</th><th>Required</th><th>Description</th><th>Type</th><th>Strongly Recommended for Compliance Agent</th></tr></thead><tbody><tr><td>CatalogItemId</td><td><mark style="color:red;">Yes</mark></td><td>An ID which uniquely identifies the item within the catalog. This should correspond to the unique ID used within your feed, e.g. the Card ID.</td><td>String</td><td>Yes</td></tr><tr><td>Name</td><td><mark style="color:red;">Yes</mark></td><td>Name of the item.</td><td>String</td><td>Yes</td></tr><tr><td>Description</td><td>No</td><td>A brief description of the item. You can include commas.</td><td>String</td><td>Yes</td></tr><tr><td>MobileDescription</td><td>No</td><td>A brief description of the item suitable for mobile devices.</td><td>String</td><td></td></tr><tr><td>Bullets</td><td><mark style="color:red;">Yes</mark></td><td>Additional promotional descriptions for this product. Valid values: Pipe separated values.</td><td>PSV string</td><td>Yes</td></tr><tr><td>Labels</td><td>No</td><td>A list of terms or approved categories that identify with the card product. Valid values: Comma separated values.</td><td>CSV string</td><td></td></tr><tr><td>Manufacturer</td><td>No</td><td>The brand of the card product.</td><td>String</td><td></td></tr><tr><td>ProcessingNetwork</td><td>No</td><td>The network that processes this card's transactions. Valid values: Visa®, MasterCard®, MasterCard® World, MasterCard® World Elite, Discover, American Express.</td><td>String</td><td></td></tr><tr><td>Url</td><td><mark style="color:red;">Yes</mark></td><td>URL on your website where customers can apply for your card product.</td><td>String</td><td>Yes</td></tr><tr><td>MobileUrl</td><td>No</td><td>URL on your mobile website where customers can apply for the card product.</td><td>String</td><td></td></tr><tr><td>ImageUrl</td><td>No</td><td>URL to the item's primary image.</td><td>String</td><td></td></tr><tr><td>CurrentPrice</td><td>No</td><td>The annual membership fee for the item.</td><td>Decimal(8,2)</td><td>Yes</td></tr><tr><td>CurrentPriceDescription</td><td>No</td><td>The annual membership fee description for the item.</td><td>String</td><td>Yes</td></tr><tr><td>Currency</td><td>No</td><td>The 3 character ISO 4217 currency code.</td><td>String</td><td></td></tr><tr><td>LaunchDate</td><td>No</td><td>The date when the product was first made available, in the format yyyyMMdd.</td><td>Date</td><td></td></tr><tr><td>ExpirationDate</td><td>No</td><td>The date when the product will no longer be available, in the format yyyyMMdd.</td><td>Date</td><td></td></tr><tr><td>ProductType</td><td>No</td><td>The card product type. Valid values: Business, Consumer, Student.</td><td>String</td><td>Yes</td></tr><tr><td>CreditRating</td><td>No</td><td>The levels of customer creditworthiness that the card is associated with.</td><td>CSV string</td><td>Yes</td></tr><tr><td>CreditRatingDescription</td><td>No</td><td>A description of the levels of customer creditworthiness that the card is associated with.</td><td>String</td><td>Yes</td></tr><tr><td>IntroPurchaseApr</td><td><mark style="color:red;">Yes</mark></td><td>The introductory Annual Percentage Rate (APR) on purchases.</td><td>Decimal(8,2)</td><td>Yes</td></tr><tr><td>IntroPurchaseAprType</td><td><mark style="color:red;">Yes</mark></td><td>The type of APR that applies to standard purchases during the introductory period.</td><td>String</td><td>Yes</td></tr><tr><td>IntroPurchaseAprDescription</td><td><mark style="color:red;">Yes</mark></td><td>The text describing the Intro Purchase APR.</td><td>String</td><td>Yes</td></tr><tr><td>IntroPurchaseAprPeriod</td><td><mark style="color:red;">Yes</mark></td><td>The introductory Annual Percentage Rate (APR) period on purchases.</td><td>Integer</td><td>Yes</td></tr><tr><td>IntroPurchaseAprPeriodType</td><td><mark style="color:red;">Yes</mark></td><td>Unit of measure for Intro Purchase APR Period. Valid values: Months, Days, Years.</td><td>String</td><td>Yes</td></tr><tr><td>IntroPurchaseAprPeriodDescription</td><td><mark style="color:red;">Yes</mark></td><td>The text describing Intro Purchase APR Period.</td><td>String</td><td>Yes</td></tr><tr><td>NonIntroPurchaseApr</td><td><mark style="color:red;">Yes</mark></td><td>The Annual Percentage Rate (APR) range on standard purchases. Specify as a single value for a constant rate, or as 2 values separated by a semi-colon for a variable rate, e.g. 2.2;3.3.</td><td>Decimal(8,2)</td><td>Yes</td></tr><tr><td>NonIntroPurchaseAprType</td><td><mark style="color:red;">Yes</mark></td><td>The type of APR that applies to standard purchases during the non-introductory period.</td><td>String</td><td>Yes</td></tr><tr><td>NonIntroPurchaseAprDescription</td><td><mark style="color:red;">Yes</mark></td><td>The text describing the non-intro Purchase APR.</td><td>String</td><td>Yes</td></tr><tr><td>PurchaseGracePeriod</td><td>No</td><td>The grace period in days for purchases.</td><td>Integer</td><td>Yes</td></tr><tr><td>IntroTransferApr</td><td>No</td><td>The introductory Annual Percentage Rate (APR) on balance transfers.</td><td>Decimal(8,2)</td><td>Yes</td></tr><tr><td>IntroTransferAprType</td><td>No</td><td>The type of APR that applies to balance transfers during the introductory period.</td><td>String</td><td>Yes</td></tr><tr><td>IntroTransferAprDescription</td><td>No</td><td>The text describing the Intro Transfer APR.</td><td>String</td><td>Yes</td></tr><tr><td>IntroTransferAprPeriod</td><td>No</td><td>The introductory Annual Percentage Rate period on balance transfers.</td><td>Integer</td><td>Yes</td></tr><tr><td>IntroTransferAprPeriodType</td><td>No</td><td>The type of APR that applies to balance transfers during the introductory period. Valid values: Months, Days, Years.</td><td>String</td><td>Yes</td></tr><tr><td>IntroTransferAprPeriodDescription</td><td>No</td><td>The text describing Intro Transfer APR Period.</td><td>String</td><td>Yes</td></tr><tr><td>NonIntroTransferApr</td><td>No</td><td>The Annual Percentage Rate (APR) range on balance transfers after the introductory period. Specify as a single value for a constant rate, or as 2 values separated by a semi-colon for a variable rate, e.g. 2.2;3.3.</td><td>Decimal(8,2)</td><td>Yes</td></tr><tr><td>NonIntroTransferAprType</td><td>No</td><td>The type of APR that applies to balance transfers during the introductory period.</td><td>String</td><td>Yes</td></tr><tr><td>NonIntroTransferAprDescription</td><td>No</td><td>The text describing the non-intro Transfer APR.</td><td>String</td><td>Yes</td></tr><tr><td>TransferGracePeriod</td><td>No</td><td>The grace period in days for balance transfers.</td><td>Integer</td><td>Yes</td></tr><tr><td>CashAdvanceApr</td><td>No</td><td>The Annual Percentage Rate (APR) on cash advances taken on the card.</td><td>Decimal(8,2)</td><td>Yes</td></tr><tr><td>CashAdvanceAprDescription</td><td>No</td><td>The text describing Annual Percentage Rate (APR), conditions, and period on cash advances.</td><td>String</td><td>Yes</td></tr><tr><td>CashGracePeriod</td><td>No</td><td>The grace period in days for cash advances.</td><td>Integer</td><td></td></tr><tr><td>PenaltyApr</td><td>No</td><td>The penalty Annual Percentage Rate.</td><td>Decimal(8,2)</td><td>Yes</td></tr><tr><td>PenaltyAprDescription</td><td>No</td><td>General description of the penalty APR.</td><td>String</td><td>Yes</td></tr><tr><td>BalanceTransferFee</td><td>No</td><td>The percentage fee for balance transfers.</td><td>Decimal(8,2)</td><td>Yes</td></tr><tr><td>BalanceTransferFeeDescription</td><td>No</td><td>General description of any fees associated with balance transfers for the product.</td><td>String</td><td>Yes</td></tr><tr><td>CashAdvanceFee</td><td>No</td><td>The percentage fee for cash advances and the minimum fee amount, i.e. X%;Y. Example: 2.2;3.3.</td><td>Decimal(8,2)</td><td>Yes</td></tr><tr><td>CashAdvanceFeeDescription</td><td>No</td><td>Any fees required to be paid for cash advance transactions.</td><td>String</td><td>Yes</td></tr><tr><td>LatePaymentFee</td><td>No</td><td>The late payment fee. Up to this amount may be charged.</td><td>Decimal(8,2)</td><td>Yes</td></tr><tr><td>LatePaymentFeeDescription</td><td>No</td><td>General description of late payment fee.</td><td>String</td><td>Yes</td></tr><tr><td>ReturnCheckFee</td><td>No</td><td>The return check fee. Up to this amount may be charged.</td><td>Decimal(8,2)</td><td></td></tr><tr><td>ReturnCheckFeeDescription</td><td>No</td><td>General description of the return check fee.</td><td>String</td><td></td></tr><tr><td>OverlimitFee</td><td>No</td><td>The over limit fee amount.</td><td>Decimal(8,2)</td><td></td></tr><tr><td>OverlimitFeeDescription</td><td>No</td><td>General description of overlimit fee.</td><td>String</td><td></td></tr><tr><td>ForeignTransactionFee</td><td>No</td><td>Any foreign transaction fees required by this product.</td><td>Decimal(8,2)</td><td></td></tr><tr><td>ForeignTransactionFeeDescription</td><td>No</td><td>General description of foreign transaction fees associated with this credit product.</td><td>String</td><td></td></tr><tr><td>MinimumDeposit</td><td>No</td><td>The minimum deposit fee amount.</td><td>Decimal(8,2)</td><td>Yes</td></tr><tr><td>RewardsType</td><td>No</td><td>The type of rewards program, if applicable. Valid values: Miles, Points, Cashback, Starpoints.</td><td>String</td><td>Yes</td></tr><tr><td>RewardsBonus</td><td>No</td><td>Describes bonuses associated with rewards.</td><td>String</td><td>Yes</td></tr><tr><td>RewardsRate</td><td>No</td><td>Rates associated with rewards.</td><td>String</td><td>Yes</td></tr><tr><td>RewardsType2</td><td>No</td><td>The type of rewards program, if applicable. Valid values: Miles, Points, Cashback, Starpoints.</td><td>String</td><td></td></tr><tr><td>RewardsBonus2</td><td>No</td><td>Describes bonuses associated with rewards.</td><td>String</td><td></td></tr><tr><td>RewardsRate2</td><td>No</td><td>Rates associated with rewards.</td><td>String</td><td></td></tr><tr><td>RewardsType3</td><td>No</td><td>The type of rewards program, if applicable. Valid values: Miles, Points, Cashback, Starpoints.</td><td>String</td><td></td></tr><tr><td>RewardsBonus3</td><td>No</td><td>Describes bonuses associated with rewards.</td><td>String</td><td></td></tr><tr><td>RewardsRate3</td><td>No</td><td>Rates associated with rewards.</td><td>String</td><td></td></tr><tr><td>AvailableApplications</td><td>No</td><td>The set of platforms for which applications are available. Valid values: Comma separated values (Desktop, Mobile, Phone).</td><td>CSV string</td><td></td></tr><tr><td>Terms</td><td>No</td><td>The terms and conditions of the credit card.</td><td>String</td><td></td></tr><tr><td>BonusOffer</td><td>No</td><td>Free text field to describe any bonuses you offer (e.g. introductory bonus, sign up bonus, Welcome Bonus).</td><td>String</td><td>Yes</td></tr><tr><td>BonusOfferTerms</td><td>No</td><td>General text describing the terms for receiving the Welcome Offer Bonus.</td><td>String</td><td>Yes</td></tr><tr><td>ProhibitedCategories</td><td>No</td><td>A list of prohibited terms or categories that do not identify with the card product.</td><td>String</td><td>Yes</td></tr><tr><td>Text1</td><td>No</td><td>Your own custom string.</td><td>String</td><td></td></tr><tr><td>Text2</td><td>No</td><td>Your own custom string.</td><td>String</td><td></td></tr><tr><td>Text3</td><td>No</td><td>Your own custom string.</td><td>String</td><td></td></tr><tr><td>Numeric1</td><td>No</td><td>Custom numeric value.</td><td>Decimal(8,2)</td><td></td></tr><tr><td>Numeric2</td><td>No</td><td>Custom numeric value.</td><td>Decimal(8,2)</td><td></td></tr><tr><td>Numeric3</td><td>No</td><td>Custom numeric value.</td><td>Decimal(8,2)</td><td></td></tr><tr><td>Money1</td><td>No</td><td>Custom money value.</td><td>Decimal(8,2)</td><td></td></tr><tr><td>Money2</td><td>No</td><td>Custom money value.</td><td>Decimal(8,2)</td><td></td></tr><tr><td>Money3</td><td>No</td><td>Custom money value.</td><td>Decimal(8,2)</td><td></td></tr></tbody></table>

</details>

<details>

<summary>File extension guidelines</summary>

* When using `.txt` format, always save the file in `UTF-16` encoding.
* When using `.csv` format, always save the file in `UTF-8` encoding.
* For `.aprx` fields, if you prefer using your own text instead of impact.com's specified format, use the *Description* fields.
* To open a downloaded file in Microsoft Excel if it's not in `.xlsx` format, do the following to avoid encoding issues:
  1. Open a blank Microsoft Excel workbook, and in the upper-left corner, select **File → Import**.
  2. Select the file format, e.g., **CSV** → **Get data** → **Delimited**.
  3. Select the file origin, e.g., **Unicode UTF-8 → Comma Separated**.
  4. Select **Open File**.

</details>

Here's an example of how you might format your text file:

```programlisting
CatalogItemId,Name,Url,Description,ImageUrl,Bullets,ProductType,CurrentPrice,IntroPurchaseApr,IntroPurchaseAprType,IntroPurchaseAprDescription,IntroPurchaseAprPeriod,IntroPurchaseAprPeriodType,IntroPurchaseAprPeriodDescription,NonIntroPurchaseApr,NonIntroPurchaseAprType,NonIntroPurchaseAprDescription
ACME-001,Acme Gadget Rewards Card,https://acmecorp.example/cards/gadget-rewards,Earn unlimited rewards on every anvil, dynamite stick, and rocket-powered roller skate purchase.,https://acmecorp.example/img/gadget-card.png,Unlimited 3% cashback on gadget purchases|No annual fee|Free shipping on all anvils,Consumer,0.00,0.00,Fixed,0% intro APR on purchases for the first 15 months,15,Months,0% APR applies for 15 months from account opening,19.99,Variable,Variable APR based on the Prime Rate
ACME-002,Acme Inventor Business Card,https://acmecorp.example/cards/inventor-business,Designed for small businesses that need reliable supplies of parachutes, trick gadgets, and whimsical toys.,https://acmecorp.example/img/inventor-card.png,2x points on business supplies|Employee cards at no extra cost|Annual fee waived first year,Business,95.00,0.00,Fixed,0% intro APR on purchases for the first 12 months,12,Months,0% APR applies for 12 months from account opening,21.49,Variable,Variable APR based on the Prime Rate
```

{% endstep %}

{% step %}

## Upload your credit card catalog

Upload your file or create an automatic data feed in your catalog settings:

1. From the left navigation bar, select ![](/files/CDnwOBeIdds9r3Z6zTnO) **Engage → Content → Products →** [**Product Catalogs**](https://app.impact.com/secure/advertiser/engage/ads/productcatalogs/manage-ads-product-catalog-flow.ihtml).
2. In the upper-right corner, select **Create Product Catalog Asset** → **Credit Card**.
3. Fill in the fields as described in the *Catalog settings reference* below.

<details>

<summary>Catalog settings reference</summary>

| Field                          | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| ------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Product Catalog Name           | Enter a name for your catalog. This will be visible to partners so that they can identify the catalog. If you have multiple catalogs, they should have unique names.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| Labels                         | Optionally, use labels to make the product catalog searchable by keyword for partners.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| Catalog Instructions           | Optionally, include a PDF file providing partners with additional catalog usage details. impact.com recommends including this step.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
| Upload Method                  | <p>Choose 1 of 3 methods to upload your catalog by selecting the <img src="https://paligoapp-cdn-eu1.s3.eu-west-1.amazonaws.com/impact/attachments/f01cdffa431a4d75ff09c130b66974d4-b7d91d1c012267bd96951fe6c2b643a4.svg" alt="[Radio button]"> <strong>\[Radio Button]</strong>.<br></p><p><strong>Direct upload</strong></p><ul><li>This option is only available for file sizes < 1 GB.</li></ul><p><br><strong>impact.com FTP server</strong></p><ul><li>Larger catalogs can be uploaded to impact.com's FTP server. You'll receive login details and instructions once you create your first catalog with this method.</li><li>The credentials will be emailed to all account users with technical permissions. You can check your account permissions under <img src="https://paligoapp-cdn-eu1.s3.eu-west-1.amazonaws.com/impact/attachments/f01cdffa431a4d75ff09c130b66974d4-ec4c7b9aa5792fe725406b280fb272b1.svg" alt="[User]"> <strong>\[User profile] → Settings →</strong> <a href="https://app.impact.com/secure/advertiser/accountSettings/view-account-product-users-flow.ihtml"><strong>Account Users</strong></a>.</li><li>You can use these same credentials for uploading subsequent product catalogs.<br></li></ul><p><strong>Pull from URL</strong></p><ul><li>Specify the URL location where impact.com can retrieve the product catalog.</li><li>For FTP, the URL should be of the FTP directory and the configured filename needs to match the name of the file on the FTP server.</li><li>The catalog is pulled periodically depending on the configured fetch frequency, which is set to <em>Daily</em> by default.</li></ul> |
| Service Areas                  | <p>Use the fields and arrows to select <em>Service Areas</em> for geo-targeting.</p><p>Your <em>Available</em> areas are the service areas targeted by your program. You can change this in your program settings as follows:</p><ol><li>From the left navigation menu, select <img src="https://paligoapp-cdn-eu1.s3.eu-west-1.amazonaws.com/impact/attachments/f01cdffa431a4d75ff09c130b66974d4-ec4c7b9aa5792fe725406b280fb272b1.svg" alt="[User]"> <strong>\[User profile] → Settings</strong>.</li><li>In the left column, under <em>General</em>, select <a href="https://app.impact.com/secure/advertiser/accountSettings/view-campaigns-flow.ihtml"><strong>Manage Programs</strong></a>.</li><li>Select the the <strong>ID</strong> of the program for which you want to adjust Service Area settings.</li><li>Under <em>Program Information</em>, navigate to <em>Service Areas</em>.</li><li>Use the <img src="https://paligoapp-cdn-eu1.s3.eu-west-1.amazonaws.com/impact/attachments/f01cdffa431a4d75ff09c130b66974d4-d6b35853a9aa1f1fe6bd66da29bd09fa.svg" alt="[Drop-down menu]"> <strong>\[Drop-down menu]</strong> and <img src="https://paligoapp-cdn-eu1.s3.eu-west-1.amazonaws.com/impact/attachments/f01cdffa431a4d75ff09c130b66974d4-aee23966cd91ec2a9f9985361c43ab1a.svg" alt="[Checked box]"> <strong>\[Checked boxes]</strong> to select or deselect service areas as needed.</li><li>Once you're done, select <strong>Save</strong>.</li></ol>                                                                                                                                                                                 |
| Mobile Fallback                | Optionally, ![\[Toggle on\]](https://paligoapp-cdn-eu1.s3.eu-west-1.amazonaws.com/impact/attachments/f01cdffa431a4d75ff09c130b66974d4-84d1224fd3bb6ba94b899febe2021eaa.svg) **\[Toggle on]** to reroute traffic elsewhere if users don't have your mobile app installed.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| Access Product Catalog via API | Optionally, get API access so that you can maintain your product catalogs via API. This will enable you to query, create, update, and delete catalog items. See the [API documentation](https://integrations.impact.com/impact-brand/reference/catalogs-overview) for more info.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| Restrict Partner Access        | Optionally, ![\[Toggle on\]](https://paligoapp-cdn-eu1.s3.eu-west-1.amazonaws.com/impact/attachments/f01cdffa431a4d75ff09c130b66974d4-84d1224fd3bb6ba94b899febe2021eaa.svg) **\[Toggle on]** to permit only specific partners to access the catalog. Use the fields and arrows to restrict access to particular partner groups, and use the search bar to search for individual partners to make the ad only available to them.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| Partner Download Options       | <p>Optionally, deselect any methods that you don't want partners to use when downloading your catalog. All methods are permitted by default.</p><ul><li><strong>FTP</strong></li><li><strong>API</strong></li><li><strong>Partner Portal Browser Download</strong></li></ul>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |

</details>

4. Select **Save**.
5. **Upload** your catalog.
   * Ensure that the file name and extension match the details you provided in the *Upload Method* field.
6. Select **Done**.
   {% endstep %}

{% step %}

## Troubleshoot your upload

{% tabs %}
{% tab title="Review catalog health" %}
After creating and uploading your product catalog, impact.com processes the file for errors. Errors can affect the availability of your catalog to partners as detailed in the following scenarios:

| Scenario                           | Possible reason                                                                                                                                                                           |
| ---------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Catalog not made accessible at all | <p>• > 10% of records have errors</p><p>• The file name doesn't match the file name you provided</p><p>• The file is empty</p>                                                            |
| Full catalog made accessible       | <p>• < 10 % of records have errors</p><p><strong>Note:</strong> The catalog may still have minor issues like <em>warnings</em> or <em>duplicates</em>, which you can fix if you wish.</p> |
| Specific records excluded          | • The excluded records have errors, but erroneous records make up < 10%                                                                                                                   |

<details>

<summary>Common error messages &#x26; causes</summary>

| Error Message                                                                                                                     | Meaning                                                                                                                                                                                                             |
| --------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| No catalog found for the request. Check if the file name of uploaded file is the same as the one registered with the catalog      | The uploaded file's name doesn't match the name you provided in the *Upload Method* field when creating the catalog.                                                                                                |
| No attributes present in the catalog file                                                                                         | The catalog file is empty.                                                                                                                                                                                          |
| Catalog item with ID occurs more than once in the catalog, and those after the first will be ignored                              | There are duplicate product IDs in the catalog.                                                                                                                                                                     |
| Record '1' has an error: (line 1) invalid char between encapsulated token and delimiter                                           | <p>Your delimited file contains invalid use of double quotes.</p><p>Double quotes within a field's content must be replaced with 2 double quotes. E.g.: <code>8" Anvil</code> becomes <code>"8"" Anvil"</code>.</p> |
| (startline 1) EOF reached before encapsulated token finished                                                                      | Your delimited file contains an opening double quote and a new line prior to the closing of the quotes.                                                                                                             |
| Error parsing (catalog type) field: with value: (field)                                                                           | The product field value cannot be accepted.                                                                                                                                                                         |
| Record (recordNumber) has an error: The number of delimited values (FieldsLength) does not match the expected (ColumnNamesLength) | The number of record fields does not match the number of column names in your delimited catalog.                                                                                                                    |
| No valid records were found in the catalog file                                                                                   | Your catalog has no records.                                                                                                                                                                                        |
| More than 10% of the records in the file had errors                                                                               | More than 10% of records in your catalog records have errors and the file cannot be processed.                                                                                                                      |

</details>
{% endtab %}

{% tab title="Upload failure alerts" %}
To receive email notifications regarding product catalog upload failures, do the following:

1. From the top navigation bar, select ![](/files/expnfgwKPMX0KubU8zBA) **\[Notifications]** → **Settings**.
2. Under the *Technical* section, navigate to *Catalog Uploads* and select the notification cadence that suits you from the ![](/files/jA6jLZ1RleK5VI2zmvap) **\[Drop-down menu]**.
3. Select **Save**.

   <div data-with-frame="true"><figure><img src="/files/63iUdtSGXc9QPLYEsQY1" alt="" width="563"><figcaption></figcaption></figure></div>

{% endtab %}
{% endtabs %}
{% endstep %}
{% endstepper %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/product-catalogs/add-credit-card-catalogs-as-a-brand.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.