# Add Credit Card Catalogs as a Brand
A product catalog is a data file that provides detailed information about the products on your site. Product feeds are useful for a variety of use cases, such as building out comparison shopping engines or [product storefronts](https://help.impact.com/brand/deprecated-docs/storefront/create-a-storefront-for-your-products).
#### Create & upload a credit card catalog
1. In the left navigation bar, select  **Engage → Content → Products → Product Catalogs**.
2. In the upper-right corner, select **Create Product Catalog Asset** → **Credit Card**.
3. Fill in the fields as described in the *Catalog field reference* below.
Catalog field reference
| Field | Description |
| ------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Product Catalog Name | Enter a name for your catalog. This will be visible to partners so that they can identify the catalog. If you have multiple catalogs, they should have unique names. |
| Labels | Optionally, use labels to make the product catalog searchable by keyword for partners. |
| Catalog Instructions | Optionally, include a PDF file providing partners with additional catalog usage details. impact.com recommends including this step. |
| Upload Method |
Choose 1of 3 methods to upload your catalog by selecting the \[Radio Button].
Direct upload
This option is only available for file sizes < 1 GB.
impact.com FTP server
Larger catalogs can be uploaded to impact.com's FTP server. You'll receive login details and instructions once you create your first catalog with this method.
The credentials will be emailed to all account users with technical permissions. You can check your account permissions under \[User profile] → Settings →Account Users.
You can use these same credentials for uploading subsequent product catalogs.
Pull from URL
Specify the URL location where impact.com can retrieve the product catalog.
For FTP, the URL should be of the FTP directory and the configured filename needs to match the name of the file on the FTP server.
The catalog is pulled periodically depending on the configured fetch frequency, which is set to Daily by default.
|
| Service Areas |
Use the fields and arrows to select Service Areas for geo-targeting.
Your Available areas are the service areas targeted by your program. You can change this in your program settings as follows:
From the left navigation menu, select \[User profile] → Settings.
Select the the ID of the program for which you want to adjust Service Area settings.
Under Program Information, navigate to Service Areas.
Use the \[Drop-down menu] and \[Checked boxes] to select or deselect service areas as needed.
Once you're done, select Save.
|
| Mobile App Fallback | Optionally, ![\[Toggle on\]](https://paligoapp-cdn-eu1.s3.eu-west-1.amazonaws.com/impact/attachments/f01cdffa431a4d75ff09c130b66974d4-84d1224fd3bb6ba94b899febe2021eaa.svg) **\[Toggle on]** to reroute traffic elsewhere if users don't have your mobile app installed. |
| Access Product Catalog via API | Optionally, get API access so that you can maintain your product catalogs via API. This will enable you to query, create, update, and delete catalog items. See the [API documentation](https://integrations.impact.com/impact-brand/reference/catalogs-overview) for more info. |
| Restrict Partner Access | Optionally, ![\[Toggle on\]](https://paligoapp-cdn-eu1.s3.eu-west-1.amazonaws.com/impact/attachments/f01cdffa431a4d75ff09c130b66974d4-84d1224fd3bb6ba94b899febe2021eaa.svg) **\[Toggle on]** to permit only specific partners to access the catalog. Use the fields and arrows to restrict access to particular partner groups, and use the search bar to search for individual partners to make the ad only available to them. |
| Partner Download Options |
Optionally, deselect any methods that you don't want partners to use when downloading your catalog. All methods are permitted by default.
FTP
API
Partner Portal Browser Download
|
4. Select **Save**.
5. **Upload** your catalog.
* Ensure that the file name and extension match the details you provided in the *Upload Method* field.
* See the *File extension guidelines* reference for more information.
* Example file
```programlisting
CatalogItemID,Name,URL,Description,Image URL,Category,Current Price,Balance Transfer APR,Regular APR
```
File extension guidelines
* When using `.txt` format, always save the file in `UTF-16` encoding.
* When using `.csv` format, always save the file in `UTF-8` encoding.
* For `.aprx` fields, if you prefer using your own text instead of impact.com's specified format, use the *Description* fields.
* To open a downloaded file in Microsoft Excel if it's not in `.xlsx` format, do the following to avoid encoding issues:
1. Open a blank Microsoft Excel workbook, and in the upper-left corner, select **File → Import**.
2. Select the file format, e.g., **CSV** → **Get data** → **Delimited**.
3. Select the file origin, e.g., **Unicode UTF-8 → Comma Separated**.
4. Select **Open File**.
3. Select **Done**.
{% tabs %}
{% tab title="Review catalog health" %}
After creating and uploading your product catalog, impact.com processes the file for errors. Errors can affect the availability of your catalog to partners as detailed in the following scenarios:
| Scenario | Possible reason |
| ---------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Catalog not made accessible at all |
• > 10% of records have errors
• The file name doesn't match the file name you provided
• The file is empty
|
| Full catalog made accessible |
• < 10 % of records have errors
Note: The catalog may still have minor issues like warnings or duplicates, which you can fix if you wish.
|
| Specific records excluded | • The excluded records have errors, but erroneous records make up < 10% |
Common error messages & causes
| Error Message | Meaning |
| --------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| No catalog found for the request. Check if the file name of uploaded file is the same as the one registered with the catalog | The uploaded file's name doesn't match the name you provided in the *Upload Method* field when creating the catalog. |
| No attributes present in the catalog file | The catalog file is empty. |
| Catalog item with ID occurs more than once in the catalog, and those after the first will be ignored | There are duplicate product IDs in the catalog. |
| Record '1' has an error: (line 1) invalid char between encapsulated token and delimiter |
Your delimited file contains invalid use of double quotes.
Double quotes within a field's content must be replaced with 2 double quotes. E.g.: 8" Anvil becomes "8"" Anvil".
|
| (startline 1) EOF reached before encapsulated token finished | Your delimited file contains an opening double quote and a new line prior to the closing of the quotes. |
| Error parsing (catalog type) field: with value: (field) | The product field value cannot be accepted. |
| Record (recordNumber) has an error: The number of delimited values (FieldsLength) does not match the expected (ColumnNamesLength) | The number of record fields does not match the number of column names in your delimited catalog. |
| No valid records were found in the catalog file | Your catalog has no records. |
| More than 10% of the records in the file had errors | More than 10% of records in your catalog records have errors and the file cannot be processed. |
{% endtab %}
{% tab title="Upload failure alerts" %}
To receive email notifications regarding product catalog upload failures, do the following:
1. From the top navigation bar, select  **\[Notifications]** → **Settings**.
2. Under the *Technical* section, navigate to *Catalog Uploads* and select the notification cadence that suits you from the  **\[Drop-down menu]**.
3. Select **Save**.
![[Radio button]](https://paligoapp-cdn-eu1.s3.eu-west-1.amazonaws.com/impact/attachments/f01cdffa431a4d75ff09c130b66974d4-b7d91d1c012267bd96951fe6c2b643a4.svg)
\[Radio Button].![[User]](https://paligoapp-cdn-eu1.s3.eu-west-1.amazonaws.com/impact/attachments/f01cdffa431a4d75ff09c130b66974d4-ec4c7b9aa5792fe725406b280fb272b1.svg)
\[User profile] → Settings → Account Users.![[Drop-down menu]](https://paligoapp-cdn-eu1.s3.eu-west-1.amazonaws.com/impact/attachments/f01cdffa431a4d75ff09c130b66974d4-d6b35853a9aa1f1fe6bd66da29bd09fa.svg)
\[Drop-down menu] and ![[Checked box]](https://paligoapp-cdn-eu1.s3.eu-west-1.amazonaws.com/impact/attachments/f01cdffa431a4d75ff09c130b66974d4-aee23966cd91ec2a9f9985361c43ab1a.svg)
\[Checked boxes] to select or deselect service areas as needed.