# Performance by Day by Customer Status Report

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The *Performance by Day Customer Status* report is the product of combining the [Performance by Day](/brand/what-would-you-like-to-learn-about/platform-features/multi-program-reports/performance-reports-for-brands/performance-by-day-report.md) and [New vs. Return Customer Report](/brand/what-would-you-like-to-learn-about/platform-features/multi-program-reports/performance-reports-for-brands/new-vs-return-customer-report.md). With this report, you can see the day-to-day action performance breakdown, separated by how you define customer status and have that status reported back to impact.com.

Learn how to find out [what your customer status mapping codes are](/brand/what-would-you-like-to-learn-about/platform-features/multi-program-reports/performance-reports-for-brands/new-vs-return-customer-report.md).

#### Manage the report

1. From the left navigation bar, select ![](/files/CDnwOBeIdds9r3Z6zTnO) **\[Engage]** → **Reports → More Reports**.
2. Under *More Reports*, select **Performance** as the filter next to the search bar.
3. Select **Performance by Day by Customer Status Report**.

   <div data-with-frame="true"><figure><img src="/files/4HXD18p9QSGsEbRHxKkF" alt=""><figcaption></figcaption></figure></div>
4. Below *Performance by Day by Customer Status Report*, you can filter for the data you want to view. Select ![](/files/HAYlqLij6PEHErfhXyFS) **\[Search]** when you have the filters in place that you want.
   * View the *Filter reference* table below for more information.
   * You can use the icons at the top-right of the page to ![](/files/ATi2svTfl5pSs3V7fFSk) **pin**, ![](/files/vBjB8lN0gEX2rqThrRls) [schedule](/brand/what-would-you-like-to-learn-about/platform-features/multi-program-reports/data-lab-custom-reports/schedule-a-custom-report.md), ![](/files/q2uOSo0x9awyy5YMnjce) **download** (in PDF, Excel, or CSV format), or [export the report](https://integrations.impact.com/impact-brand/reference/export-reports) ![](/files/fsSTbkXJtW9jfl5D8xnM) (via API).

**Access the report data**

You can view the report data as a trend graph or table and compare certain metrics.

{% tabs %}
{% tab title="Trend graph" %}
The trend graph enables you to filter your report according to the core group of metrics that drives the highest value. This view provides the selected metric’s daily trends over a specific date range.

1. Select the ![](/files/jA6jLZ1RleK5VI2zmvap) **\[Drop-down menu]** in the upper-right corner, then, choose a specific metric.
2. Alternate between the ![](/files/qOCNjCSc7M0ZoV0KHOpY) trend, ![](/files/VeEmPPNawXvBcpcL75gi) bar, and ![](/files/8AA3BOEALtNHaOpf2Gco) treemap views by selecting the view icon.

   <div data-with-frame="true"><figure><img src="/files/4HXD18p9QSGsEbRHxKkF" alt=""><figcaption></figcaption></figure></div>

{% endtab %}

{% tab title="Data table" %}
Below the trend graph is the data table. The data table provides different data points displayed in a column view. This view provides a detailed set of comparable numbers over the selected date range.

* Refer to the *Report data column reference* below for more information on the columns found in the data table.
* Add or remove columns from the report table using the ![](/files/2UBIaZ4rC68uB64ftE82) **\[Columns]** icon at the top-right of the report.

  <div data-with-frame="true"><figure><img src="/files/x0Pte7hmEFSvXgmnBkTe" alt=""><figcaption></figcaption></figure></div>

{% endtab %}
{% endtabs %}

<details>

<summary>Filter reference</summary>

| Filter         | Description                                                                                                            |
| -------------- | ---------------------------------------------------------------------------------------------------------------------- |
| Date Range     | You can pull a maximum of **366 days** of data.                                                                        |
| Network        | Filter by data source.                                                                                                 |
| Partner        | Pick the partner(s) for whom you want to see driven action data.                                                       |
| Action Tracker | Set the event type (formerly, *action tracker*) for which you want to see tracked action data.                         |
| Currency       | Set the currency in which you want to view report data. impact.com will convert the amounts to your selected currency. |

**Show**

Add data from a large selection of choices. These data points will get added to the table report under the graph after you select ![\[Search\]](https://paligoapp-cdn-eu1.s3.eu-west-1.amazonaws.com/impact/attachments/f01cdffa431a4d75ff09c130b66974d4-d9034475259004cc4d724957e37096f4.svg) **\[Search]**.

**Data points explained**

| Data point                              | Description                                                                                                                                                                                                                                  |
| --------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Cost-per-click (CPC) Quantity           | The earnings by the individual clicks your traffic creates. Learn more about how [CPC ](/brand/what-would-you-like-to-learn-about/platform-features/tracking/set-up-tracking/cost-per-click-v1-and-pending-clicks-explained.md)works.        |
| Cost per Action (CPA)                   | Total **Cost of Actions** divided by number of actions.                                                                                                                                                                                      |
| Cost per Action (CPA) - Event Type      | Total **Cost of Actions** divided by number of actions by event type.                                                                                                                                                                        |
| Return on Investment (ROI)              | This number represents **Revenue** divided by **Total Business Cost**.                                                                                                                                                                       |
| Return on Investment (ROI) - Event Type | This number represents **Revenue** divided by **Total Business Cost** by event type.                                                                                                                                                         |
| Average Order Value (AOV)               | The total revenue of sale actions divided by the number of sale actions.                                                                                                                                                                     |
| Average Order Value (AOV) - Event Type  | The total revenue of sale actions divided by the number of sale actions by event type.                                                                                                                                                       |
| Action Confirmed - Event Type           | The number of conversions that have [locked](/brand/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/understand-the-action-life-cycle-and-finance.md) for this event type over the chosen time period by event type. |
| Action Open                             | The number of conversions that are [pending](/brand/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/understand-the-action-life-cycle-and-finance.md) over the chosen time period.                                   |
| Actions Open - Event Type               | The number of conversions that are [pending](/brand/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/understand-the-action-life-cycle-and-finance.md) over the chosen time period by event type.                     |
| Actions - Event Type                    | The number of conversions for this event type over the chosen time period by event type.                                                                                                                                                     |
| Action Confirmed                        | The number of conversions that have [locked](/brand/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/understand-the-action-life-cycle-and-finance.md) over the chosen time period.                                   |
| Action Confirmed - Event Type           | The number of conversions that have [locked](/brand/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/understand-the-action-life-cycle-and-finance.md) over the chosen time period by event type.                     |
| Margin                                  | This number represents **Revenue** minus **Goods Cost**.                                                                                                                                                                                     |
| Margin - Event Type                     | This number represents **Revenue** minus **Goods Cost** by event type.                                                                                                                                                                       |
| Total Business Cost                     | The total **Cost of Goods** plus **Total Cost**.                                                                                                                                                                                             |
| Total Business Cost - Event Type        | The total **Cost of Goods** plus **Total Cost** by event type.                                                                                                                                                                               |
| Discount                                | The discounted amount captured at conversion.                                                                                                                                                                                                |
| Discount Event Type                     | The discounted amount captured at conversion by event type.                                                                                                                                                                                  |
| Goods Cost                              | The total cost of products in the basket captured at conversion.                                                                                                                                                                             |
| Goods Cost - Event Type                 | The total cost of products in the basket captured at conversion by event type.                                                                                                                                                               |
| Revenue - Event Type                    | The total revenue per by event type.                                                                                                                                                                                                         |
| Reversed Revenue                        | The total revenue of **Reversed Actions**.                                                                                                                                                                                                   |
| Reversed Revenue - Event Type           | The total revenue of **Reversed Actions** by event type.                                                                                                                                                                                     |
| Reversed Actions                        | The number of conversions that have been [reversed](/brand/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/payouts/approve-reverse-and-modify-pending-payouts-for-actions.md) across your program.                  |
| Reversed Actions - Event Type           | The number of conversions that have been [reversed](/brand/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/payouts/approve-reverse-and-modify-pending-payouts-for-actions.md) by event type.                        |
| Reversed Action Cost                    | The total **Action Cost** of **Reversed Actions**.                                                                                                                                                                                           |
| Reversed Action Cost - Event Type       | The total **Action Cost** of **Reversed Actions** by event type.                                                                                                                                                                             |
| Reversal Rate (RR)                      | The number of reversals divided by the number of **Total Actions**.                                                                                                                                                                          |
| Reversal Rate (RR) - Event Typ          | The number of reversals divided by the number of **Total Actions** by event type.                                                                                                                                                            |

</details>

<details>

<summary>Report data column reference</summary>

| Column          | Description                                                                                                                                                                                                                                                                                     |
| --------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Date            | A specific date. All data for a particular row was generated on this date.                                                                                                                                                                                                                      |
| Customer Status | The type of customer (e.g., existing) that generated data for that row. Learn how to find out what your [customer status](/brand/what-would-you-like-to-learn-about/platform-features/multi-program-reports/performance-reports-for-brands/new-vs-return-customer-report.md) mapping codes are. |
| Actions         | The total number of conversions (sales, app installs, etc.) tracked for a particular day. This number excludes any reversed conversions.                                                                                                                                                        |
| Revenue         | The total revenue of all driven actions for this contract within the date range.                                                                                                                                                                                                                |
| Action Cost     | The amount of compensation paid to partners associated with a specific contract for driving the traffic that resulted in conversions.                                                                                                                                                           |
| Click Cost      | The aggregated value of the amount due to partners for driving clicks.                                                                                                                                                                                                                          |

</details>


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