View Social Listening Results & Dashboard

Once you've created a social listener, results will begin to populate on the Social Listening screen.

View your social listening results

1. From the left navigation bar, select [Discover] → Social Listening.
2. Hover your cursor over the listener you want to explore, and select View Results.
3. On the Social Listening screen, you can filter the results.

   • Refer to the Filter reference below for more information about the filters.
4. Hover your cursor over a result you are interested in to perform one of the following actions:

   • In [Grid View]:

     • Select [Check] to add a creator to your prospects or [Not interested] to indicate that you're not interested in that creator's content.
     • Select the post tile to view details about the post, such as the business model, specific content that matches your listener, post analytics, and more.
     • Below the post tile, hover over the post caption and select View Profile to view the creators profile or select [More] → View Post to view the creator's post on the social platform.
   • In [List View]:

     • Select Add to Prospects to add a creator to your prospects or Not Interested to indicate that you're not interested in that creator's content.
     • Select View Profile to view the creator's social properties and personal details or send them a proposal. To learn more about a creator's profile, visit View Prospective Partners.
     • Refer to the Column reference below for more information about the data table.

Filter reference

Filter	Description
Search bar	Search for social listening content by the creator's handle or ID.
Date range	Select the date range to filter for social listening results.
Sponsored	Filter for posts that are sponsored or not sponsored.
Relationship	Filter for creators with whom you already have contracts or creators who don't have a contract with you.
Partner Group	Filter for creators by partner group (e.g., Acme Creators). These are partners you have organized into labeled groups.
Sentiment	Filter by creator's sentiment: Positive Neutral Negative
Content Match	Filter for content matched by one of your social listeners, such as a matched hashtag or keyword.
Channels	Filter by social platforms listed in your social listener.

Column reference

Column	Description
Post	The post image and caption.
Creator	The creator's profile image and handle.
Channel	The social platform and content type.
Content Match	The keyword, hashtag, or mention that matched your listener.
Sentiment	The post's positive, neutral, or negative sentiment.
Likes	The number of likes on the post.
Comments	The number of comments on the post.
Shares	The number of times the post was shared.
Reach	The estimated number of accounts that viewed the post.
Date Found	The date social listening found the post.

View your social listening dashboard

Easily access visual insights into creator sentiment with your social listening tools. See Sentiment Analysis for Creator Explained to learn more.

To view your social listening dashboard, you must have the Creator Premium add-on. Contact us to get started.

1. From the left navigation bar, select [Discover] → Social Listening.
2. Hover your cursor over the listener you want to explore, and select View Dashboard.
3. Under your social listener's name, select the [Drop-down menu] to choose the time period over which you'd like to see a summary of your sentiment.
4. Your selected keywords, hashtags, and mentions are shown on the right of the screen.
5. Your Dashboard is separated into 2 sections. See the Overview reference and Sentiment reference below.

Overview reference

Reference	Description
AI Summary	See a summary of your sentiment provided by AI.
Total Posts	The total number of posts that mention your selected keywords, hashtags, and mentions.
Joined Creators	The total number of creators in your program who have made posts.
Not Joined Creators	The total number of creators outside your program who have made posts.
Share Of Voice	The percentage breakdown of posts that mention each keyword, hashtag, and mention tracked within the listener.
Channels	The percentage breakdown of posts that appear across social media platforms. You can see where conversations are happening.
Creator Relationships	The percentage breakdown of posts coming from creators joined and not joined to your program.

Sentiment reference

Reference	Description
Sentiment Over Time	A visual trend line comparing positive, negative, and neutral sentiment across your selected period of time.
Overall Sentiment	A visual breakdown of the percentage of posts with positive, negative, and neutral sentiment.
Sentiment by Channel	A visual comparison of post sentiment (positive, negative, neutral) across social media platforms.
Sentiment by Creator Relationship	A comparison of post sentiment based on whether creators are part of your program or not.