Transfer Funds to a Partner

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Use Partner Funds Transfers (PFTs) to send money to your partners outside of a contract's payout terms, such as for bonus payouts to partners with outstanding commissions. PFTs are billed against the Payment Processing Volume (PPV) of the month in which they are processed (captured into the system), not the invoice month, scheduled month, or clearing month. For example, if you schedule a PFT in January with a clearing date in March, but it’s processed in January, the value counts toward January’s PPV.

You can view your scheduled PFTs via two reports: Upcoming Partner Payments Report and Usage Volume by Status & Transaction Type.

Warning: If unsure, contact your Customer Success Manager (CSM) or support before proceeding.

Create a partner funds transfer

1. From the top navigation bar, select your balance → Transfers.
2. In the top-right corner, select Create Transfer.
3. Proceed by completing the following fields:

   • Transfer to: From the [Drop-down menu], select the partner who will receive the funds.
   • Program: From the [Drop-down menu], select from which program this transfer should originate.
   • Event Type: To associate this transfer with a specific event for reporting, select the [Checked box] and choose the event type from the [Drop-down menu].

   
4. Complete the Transaction Details section.

Transaction Details reference

Field Name	Description
Type	From the [Drop-down menu], select the type of PFT that will be sent to the chosen partner.
Amount	Enter the amount (and the currency in which it will be sent) that will be sent to the chosen partner. • If any taxes or VAT needs to be added to the transaction, or if the chosen partner's account currency is different from your account's or the transaction's, those amounts will appear here.
Exclude Tax	Select [Unchecked box] if you do not want to apply indirect tax on the payment.

1. In the Invoice Details section, set up when a transfer should occur.

Invoice Details reference

Field	Description
Invoice Month	Select [Radio button] if you want to specify the invoice month. The invoice month chosen will cause the transfer to be included in the invoice that is generated after the end of that invoice month. For example, if you choose May as the invoice month, the transfer will appear on the invoice generated in June. Alternatively, if your account's funder type allows it, you can choose to pay for the transfer immediately by selecting the [Radio button]. The transfer will then be included in the next invoice cycle. If you choose this option, but do not have sufficient funds in your funding account, the transfer will not be processed.
Activity Period	When processing a PFT, you can choose a start date and an end date. Both dates are included in the selected period. Note: You can only set the Start Date as far back as allowed by your contract with the partner and the selected invoice month. By default, only a single date is selected — the end date will match the start date unless you change it. You can set an end date up to 12 months after the start date. The cost will be spread evenly across the full date range for performance reporting.
Transfer Date	View on which date this transfer will occur. If the Transfer Date can’t be determined from your contract with the partner and the selected Invoice Month, you’ll need to enter your preferred transfer date here.

1. Optionally, [Toggle on] Reporting Details to add any reporting fields to this transfer for your account's reporting. After adding the field, enter the field value.
2. Optionally, [Toggle on] Comments to add any notes about the transfer. The chosen partner will be able to see this note in their reporting.
3. Select Next.
4. Confirm the details of the transfer, then select Transfer.

   • After you select Transfer, you will be redirected to the Transfers screen. You can select a Transfer row to view created transfers or select [Menu] → Download PDF to download the transfer confirmation.

Learn more about viewing transfer details and filtering them.