# Set Financial Notifications

Financial notifications keep you informed about upcoming financial deadlines, when your account has been approved for auto-payment, and when deposits clear. These notifications appear in the notification panel accessible in the left notification bar, and can be sent to you via email or SMS.

All users with the *Finance* and *Account Administrator* [access rights](https://help.impact.com/brand/what-would-you-like-to-learn-about/account-administration/account-settings/invite-and-manage-users/understanding-user-management-as-a-brand) will receive these notifications.

#### Set your financial notifications

Your financial notifications are split into 2 groups:

* *Payment Update* notifications
* *Balance* notifications

#### Payment Notifications

{% tabs %}
{% tab title="Payment update notifications" %}
Your *Payment Update* notifications will inform you of when funds can automatically be deposited into your account and when deposits successfully are deposited.

1. From the top navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-07f24e024450a8d837d6e6c7e086a7b6141a0d2b%2F18ef9fdffe47daac8e10e43d89cb1ee751acfe5dd798aa924275b5c5e62cb043.svg?alt=media) **\[Notifications]**.
2. In the upper-right corner of the notification panel, select **\[Settings]** to edit notification settings.
3. Under the *Finance* section, navigate to *Payment Updates*.
4. Use the ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-c2cb550b55c51ea1eeff0acbd6f437a03b621a2c%2F60d033ae8a04c14498d5229c3c0160ac05feea7f605dbd770741793c900469f0.svg?alt=media) **\[Drop-down]** to modify how often you want to receive *Payment Update* notifications.
   * See the *Payment update notifications reference* for more information on the updates that you can make.

<details>

<summary>Payment update notifications reference</summary>

| Payment Update Notification           | Description                                                                                                                                                                                                                                                        |
| ------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Account Auto Payment Approval Setting | Receive notifications for when your account is approved to have impact.com automatically withdraw funds from your funding account to cover financial obligations.                                                                                                  |
| Credit Card Notification              | Receive a notification when a credit card payment fails, when the credit card is in its expiring month or when the credit card has expired.                                                                                                                        |
| Deposit Cleared                       | Receive notifications for when funds are successfully deposited into your [funding account](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/finance/add-funds-to-your-funding-account/your-funding-account-overview-explained). |

</details>

5. If you selected **Specific settings (Advanced)** in step 5, set your preference for each notification type. See the reference below for more information on each notification type.

<details>

<summary>Specific settings (Advanced) reference</summary>

| Setting             | Description                                                                            |
| ------------------- | -------------------------------------------------------------------------------------- |
| None                | Do not receive this type of notification.                                              |
| Individual Email    | Receive an email every time this notification is triggered.                            |
| Daily Digest Email  | Receive a digest email daily that includes every time this notification is triggered.  |
| Weekly Digest Email | Receive a digest email weekly that includes every time this notification is triggered. |
| SMS                 | Receive an SMS (text message) every time this notification is triggered.               |

</details>

2. Select **Save**.
   {% endtab %}

{% tab title="Balance notifications" %}
Your *Balance* notifications will inform you of the financial health of your impact.com account. If you receive a *Balance* notification informing you that a negative balance is imminent or your account is in default, [deposit funds into your account](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/finance/add-funds-to-your-funding-account/deposit-funds-into-your-account).

1. From the top navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-07f24e024450a8d837d6e6c7e086a7b6141a0d2b%2F18ef9fdffe47daac8e10e43d89cb1ee751acfe5dd798aa924275b5c5e62cb043.svg?alt=media) **\[Notifications]**.
2. In the upper-right corner of the notification panel, select **\[Settings]** ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-c2cb550b55c51ea1eeff0acbd6f437a03b621a2c%2F60d033ae8a04c14498d5229c3c0160ac05feea7f605dbd770741793c900469f0.svg?alt=media) to edit notification settings.
3. Under the *Finance* section, navigate to *Balance*.
4. Use the ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-c2cb550b55c51ea1eeff0acbd6f437a03b621a2c%2F60d033ae8a04c14498d5229c3c0160ac05feea7f605dbd770741793c900469f0.svg?alt=media) **\[Drop-down menu]** to specify how and how often you want to receive *Balance* notifications.
   * See the *Balance notification reference* for more information on each of these options.

<details>

<summary>Balance notification reference</summary>

| Balance Notification                    | Description                                                                                                                                                                                                                                                                                                                |
| --------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Account Reactivated                     | Receive notifications for when your account is no longer closed.                                                                                                                                                                                                                                                           |
| Urgent Balance Notifications (4 days)   | Receive a notification 4 days before your account will default without a sufficient deposit.                                                                                                                                                                                                                               |
| Negative Balance is Imminent (3 days)   | Receive a notification 3 days before your account will default without a sufficient deposit.                                                                                                                                                                                                                               |
| Negative Balance is Imminent (2 days)   | Receive a notification 2 days before your account will default without a sufficient deposit.                                                                                                                                                                                                                               |
| Negative Balance is Imminent (1 day)    | Receive a notification 1 day before your account will default without a sufficient deposit.                                                                                                                                                                                                                                |
| Account in Default                      | Receive a notification when your account enters default. If your account does not exit a defaulted state within 60 days, your account will be [suspended](https://help.impact.com/brand/what-would-you-like-to-learn-about/account-administration/account-settings/manage-your-account/why-has-my-account-been-suspended). |
| Courtesy Balance Notification (30 days) | Receive a notification 30 days before your account will default without a sufficient deposit.                                                                                                                                                                                                                              |
| Account Pending Deactivation            | Receive a notification if your account is nearing 60 days of being [suspended](https://help.impact.com/brand/what-would-you-like-to-learn-about/account-administration/account-settings/manage-your-account/why-has-my-account-been-suspended).                                                                            |
| Urgent Balance Notification (7 days)    | Receive a notification 7 days before your account will default without a sufficient deposit.                                                                                                                                                                                                                               |
| Account Below Minimum Balance           | Receive a notification when your [funding account](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/finance/add-funds-to-your-funding-account/your-funding-account-overview-explained) contains less funds that your set minimum threshold.                                              |
| Account Funded                          | Receive notifications for when funds are successfully deposited into your [funding account](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/finance/add-funds-to-your-funding-account/your-funding-account-overview-explained).                                                         |
| Courtesy Balance Notification (15 days) | Receive a notification 15 days before your account will default without a sufficient deposit.                                                                                                                                                                                                                              |
| Account Termination Notice              | Receive a notification when your impact.com account has been closed and terminated.                                                                                                                                                                                                                                        |

</details>

5. If you selected **Specific settings (Advanced)** in step 5, set your preference for each notification type. See the reference below for more information on each notification type.

<details>

<summary>Specific settings (Advanced) reference</summary>

| Setting             | Description                                                                                                                                      |
| ------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------ |
| None                | Do not receive this type of notification.                                                                                                        |
| Individual Email    | Receive an email every time this notification is triggered.                                                                                      |
| Daily Digest Email  | Receive a digest email daily that includes every time this notification is triggered.                                                            |
| Weekly Digest Email | Receive a digest email weekly that includes every time this notification is triggered.                                                           |
| SMS                 | Receive an SMS (text message) every time this notification is triggered.Receive an SMS (text message) every time this notification is triggered. |

</details>

2. Select **Save**.
   {% endtab %}
   {% endtabs %}
