impact.com Invoices Explained

The impact.com Invoices screen helps you manage the invoices generated for your impact.com account. Use this screen to track billing history, download invoices for finance purposes, and monitor how much you're being charged in subscription vs. performance-based fees each month.

Access your impact.com invoices

1. From the top navigation bar, select your balance → Documents → impact.com Invoices.
2. Use the Month filter above the table to specify if you want to view all invoices or a specific invoice.
3. Optionally, select which table columns you want to see by selecting the [Columns] icon.

   • See the Invoice table reference below for more information on the invoice table columns.
4. To download an invoice, hover over an invoice line and select [More] → Download. A PDF copy of your invoice will be downloaded.

Invoice table reference

Column Header	Description
Generated On	The date that this invoice was generated on.
Document	The identification number impact.com generated for the invoices.
Type	The type of document: Invoice or Credit Memo.
Subscription Fee	The monthly or annual charge for using impact.com’s platform and add-ons like Optimize or Search Compliance Premium.
Incremental Growth Fee	This is a fee charged for exceeding your payment processing volume allotment.
Other Fees	These are all other service fees relating to using impact.com and can include, among others: • Set up fees • Ad hosting fees • Custom report fees • Wire processing fees
Total	The total fees owed by you to impact.com for the period.
Status	The payment status of the invoice. • Paid—impact.com's system has successfully drawn funds from your Available Balance to settle the invoice. • Not Due Yet—Payment for this invoice is pending but is not yet due. • Past Due—Payment for this invoice is past the due date. Deposit funds into your funding account in order to settle the invoice immediately or risk facing account suspension.

View additional information

1. Select an invoice or credit memo to display additional information in a slider on the right-hand side of your screen.

   • The slider provides information about the date of the invoice or credit memo and the document number.
2. Select the Total amount to show a summary of the invoice or credit note history.

   • The Cost Breakdown section shows detailed information about any fees on your account.
3. Select the Subscription Fee to display more information about your subscription, including the total amount and the type of subscription.