# Set Up Automatic Payments as a Brand

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You can set up ACH (Automated Clearing House) payments and automatic payments for your impact.com account. These payments will cover both impact.com fees and your [Partner Payment Invoices](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/finance/finance-documents/partner-payments-invoices-explained-for-brands).

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**Note:** Automatic payments are currently only available to impact.com accounts that have their currency set as USD (U.S. dollar $).
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#### Make an ACH payment

An ACH payment must be completed *first* to ensure you won’t run into issues with making automatic payments. ACH payments take 3-7 business days to process.

1. From the top navigation bar, select **your balance** → **Make Deposit**.
   * If this option does not appear, you may not have the permissions needed to make a deposit. Reach out to your Account Administrator about obtaining these permissions.
2. On the *Make Deposit* screen under *Payment Type*, select **ACH**.
3. On the right under *Required Funding*, enter the amount you wish to deposit.
4. Select **Pay**.
5. Double-check the information you entered, then, next to *Your Name*, enter your name.
6. Select **Confirm Deposit**.

   <div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-718c405c41c3e39264e9144cd5eadac9f0e1158a%2Fb223a61ecac157f452f1635fc1efbf97639805ed8330b155a693f3f3bdbf7e38.png?alt=media" alt=""><figcaption></figcaption></figure></div>

<details>

<summary>Troubleshoot ACH deposit issues</summary>

There are several reasons why an ACH deposit may fail:

* **Incorrect bank details**: The bank account details or routing number are invalid.
* **Account frozen**: The bank details provided are for an account that has been frozen by the bank.
* **Account closed**: The bank details are linked to an account that is no longer active.
* **Insufficient funds**: The account has an insufficient balance to clear the deposit amount.
* **Unauthorized debit**: Your bank has rejected the payment because impact.com has not been added as an authorized creditor, or whitelisted.

To prevent ACH deposit failures, follow these best practices:

* **Verify account information**: Double-check that you have entered your bank account and routing numbers correctly. A single incorrect digit can cause the transaction to fail.
* **Maintain a sufficient balance**: Ensure that your bank account has enough funds to cover the deposit amount before initiating the transaction.
* **Authorize impact.com**: To avoid unauthorized debits, ensure that you have added impact.com as an authorized creditor (whitelist) with your bank. Use the company IDs below to set this up:

For online banking: 7261120226

For direct transmission: 1261120226

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#### Set up automatic payments

After you've made a successful ACH payment, you can set up automatic payments.

1. From the top navigation bar, select **your balance** → **Settings**.
2. On the left, under *Settings*, select [Automatic Payments](https://app.impact.com/secure/advertiser/finance/view-edit-automatic-deposits-flow.ihtml).
   * If you haven’t made an ACH payment yet, then select **Make an ACH deposit** from the prompt and refer to the [*Make an ACH payment*](#section-idm273507947764068) section above.
3. On the *Automatic Payments* screen, ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-d0b6669ae76a7bef06a8d6940d7ad5c16bb8d018%2F7cb018d4face8d7cceb880eb5086c812e764fbcfe6f2a0377f88bc7576973070.svg?alt=media) **\[Toggle On]** **Autofund**.
4. Fill in the requested information. Refer to the *Field reference* below for more information.
   * The frequency of automatic payments depends on how you set up the **Forecast Window** and **Check my balance** fields. The system determines an amount and cadence based on these fields and your upcoming due costs.

<details>

<summary>Field reference</summary>

| Field             | Instructions                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| ----------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Check my balance  | Select how often (daily or weekly) impact.com should check to ensure your account will have enough funds to cover your payouts.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| Payment method    | Either select a payment method that is already set up, or select **Add Payment Method** to create a different payment method to fund your account.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| Forecast window   | Enter how many days into the future impact.com should look to figure out how much your account should fund itself.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| Payment threshold | <p>Select <img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-b5e1740618ed6571d97b8fed7c25a7678f85d375%2F299632fb6f4f91fbf9847471754cc6180e4284a65b4960af4c4ea472a159f552.svg?alt=media" alt=""> <strong>\[Unchecked box]</strong> if you want a hard cap on how much money impact.com can automatically fund your account before requesting permission. You will receive an email to approve the funding amount.</p><p>If you enable this setting, enter your approval limit and select which impact.com account user will receive the email.</p> |

</details>

5. Select **Save**, then enter your name under the **Your Name** field to authorize automatic payments.
   * Once you successfully set up Automatic Payments, impact.com will only notify you of an automatic payment request processing if the request lands above your Payment Threshold.

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**Need help?** If you have any questions regarding automatic payments or need help setting up or managing your automatic payment settings, reach out to your CSM (or [contact support](https://app.impact.com/support/portal.ihtml?createTicket=true)).
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