# Deposit Funds into Your Account

<a href="https://pxa.impact.com/student/activity/1117596?sid=0c0e3e5c-54c9-4435-9bee-ebcdccb7f292&#x26;sid_i=0?utm_source=app.impact.com&#x26;utm_medium=owned-platform&#x26;utm_content=con-350&#x26;utm_campaign=help-center" class="button primary">Take the PXA course</a>

You can deposit funds into your account at any time directly on impact.com. These funds are used for action payouts, impact.com fees, and transfers to partners.

{% hint style="danger" %}
**Important:** You can only fund your account in the currency you chose during your account setup. Your chosen currency cannot be changed once your account is active. View your chosen currency under your [account information](https://help.impact.com/brand/what-would-you-like-to-learn-about/account-administration/account-settings/manage-your-account/manage-your-account-information-as-a-brand).
{% endhint %}

{% embed url="<https://res.cloudinary.com/product-enablement/video/upload/v1748613215/PXA%20Microlearnings/250-4_1.mp4>" %}

#### Deposit funds

1. From the top navigation bar, select **your balance** → **Make Deposit**.
2. On the *Make Deposit* screen, select a *Payment Type*, such as **Credit Card** or **ACH** or **Wire**. Some payment types are only available for specific currencies.

{% tabs %}
{% tab title="Credit Card" %}
{% hint style="success" icon="memo-circle-info" %}
**Available for the following currencies:** USD, EUR, GBP, AUD, DKK, HKD, JPY, NOK, SEK, SGD.
{% endhint %}

1. Select the **Credit Card** *Payment Type* option.
   * If no cards have been added yet, first select **Add Credit Card** and enter your *Credit Card details*.
   * Alternatively, select **Replace** if you want to use a different payment method for this transaction.
2. Enter the *Amount* you wish to deposit.
   * The minimum credit card deposit amount is $100.
   * The *Handling Fee, Sales Tax* (if applicable), and *Total Amount to be Charged* will be automatically calculated based on the *Amount* you entered. Refer to *Accepted payment types* above for an explanation of the handling fee.
3. Select **Pay**.
4. Follow your bank prompts.

   <div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-021bd8e138e7e55a5a5e7dda0f7dc3561985a4db%2F54131e6e18f987d4ef4c70129fb21823c71dda4d341c871239590a93e57a5a65.png?alt=media" alt=""><figcaption></figcaption></figure></div>

Once added to your account, credit card details can be [replaced or modified](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/finance/add-funds-to-your-funding-account/manage-your-payment-methods)—but they can't be deleted for [starter edition](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/finance/finance-for-starter-edition-accounts/impactcom-starter-edition-billing-explained) accounts.
{% endtab %}

{% tab title="ACH" %}
{% hint style="success" icon="memo-circle-info" %}
**Note:** This payment method is available for USD only.
{% endhint %}

1. Select the **ACH** *Payment Type* option.
   * If no bank details have been added yet, first select **Add Bank Account** and enter your *Bank Account Details*.
   * Alternatively, select **Replace** if you want to use a different payment method for this transaction.
2. Input the amount you wish to deposit under *Required Funding*.
3. Select **Pay**.
4. Confirm the *Transfer Information*, then enter your name to signify that you acknowledge and accept the terms.
5. Select **Confirm Deposit**.
6. Select **Done**.

   <div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-10d645a89de9d46a06866c41585ac99629ad9e44%2F59061ecb721e7635af3ec5db6368f0176c5999df8e8c2a3eacc517dbf4db3e4b.png?alt=media" alt=""><figcaption></figcaption></figure></div>

{% hint style="success" icon="memo-circle-info" %}
**Note:** Refer to [Troubleshoot ACH deposit issues](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/finance/add-funds-to-your-funding-account/set-up-automatic-payments-as-a-brand) for guidance if you’re experiencing problems with ACH payments.
{% endhint %}
{% endtab %}

{% tab title="Wire Transfer" %}
{% hint style="success" icon="memo-circle-info" %}
**Available for the following currencies:** AUD, BRL, CAD, CNY, DKK, EUR, GBP, HKD, IDR, ILS, INR, JPY, MXN, MYR, NGN, NOK, NZD, PHP, PLN, SEK, SGD, THB, USD, ZAR.
{% endhint %}

1. Select the **Wire Transfer** *Payment Type* option.
2. Use the *Transfer Information* on this screen to complete the transfer from your bank's interface.

   <div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-5079ea071b13604ddd8b722cf51b8ae393d70a58%2F33886a7002ad30caf0f3ea8d47cd90d11632cfbed33286703a698feff0c11f63.png?alt=media" alt=""><figcaption></figcaption></figure></div>

{% endtab %}

{% tab title="Bill.com" %}
Another way to fund your account is to connect to impact.com's Bill.com profile.

{% hint style="success" icon="memo-circle-info" %}
**Note:** You can only use Bill.com to fund your account if your account’s default currency is USD. If you make use of Activate by impact.com, you **should not** make use of the Bill.com profile details above.
{% endhint %}

| [impact.com’s Bill.com Profile](https://app01.us.bill.com/network/impactradiusinc) |                            |
| ---------------------------------------------------------------------------------- | -------------------------- |
| **Payment Network id**                                                             | 0149793447768157           |
| **Invitation email**                                                               | <clearinghouse@impact.com> |
| **Profile Name**                                                                   | Impact Tech, Inc           |
| {% endtab %}                                                                       |                            |
| {% endtabs %}                                                                      |                            |

<details>

<summary>Processing times &#x26; fees</summary>

| Type                                          | Processing Time                                                                                      | Fees                                                                                | Notes                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| --------------------------------------------- | ---------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Electronic Funds Transfer (EFT) via ACH, Giro | 3–5 business days after initiating the deposit.                                                      | Free                                                                                | impact.com recommends using EFTs over all other methods.                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| Wire Transfer                                 | 24–48 hours after initiating the deposit.                                                            | Free^(\*)                                                                           | ^(\*)While impact.com doesn't charge a fee, you may incur charges from your bank for wire transfers.                                                                                                                                                                                                                                                                                                                                                                                                                              |
| Credit Card                                   | Immediately credited to your account. The amount deposited is added to your next impact.com invoice. | 3.5 currency units per 100 (e.g., $3.50 USD per $100 USD, or EUR 3.50 per EUR 100). | <p>The handling fee is assessed for every $100 USD or currency equivalent deposited. We round your deposit amount to the nearest $100 when calculating the fee.</p><p>For example, a $275 deposit would be rounded to $300, invoking a fee of $3.50 x 3 = $10.50.</p><p>For US-based brands, sales tax may be charged on the handling fee, depending on your registered location. Any sales tax owing is deducted from the deposited amount. You can consult a sales tax calculator to estimate the amount of tax to be paid.</p> |
| Direct Deposit                                | 5–7 business days after initiating the deposit.                                                      | Free                                                                                | <p><em>(This refers to payments initiated through the impact.com platform.)</em></p><p>You can set up <a href="set-up-automatic-payments-as-a-brand">automatic payments</a> after your first successful direct deposit.</p><p>If the payment bounces or gets canceled, your impact.com account will be debited with the same amount deposited.</p>                                                                                                                                                                                |

</details>

#### FAQs

<details>

<summary>What currencies are supported?</summary>

Your selected payment method determines which currencies you can pay in. Refer to the instructions above for details relevant to your payment method.

</details>

<details>

<summary>Can I fund my account in a different currency?</summary>

No. You can *only* fund your account in the currency you chose during your account setup. Your chosen currency can't be changed once your account is active.

**View your account currency**

1. From the top navigation bar, select **your balance** → **Overview**.
2. This will display your funding currency.

</details>

<details>

<summary>Why must I enter my banking information?</summary>

impact.com requires bank account information to complete an Electronic Funds Transfer (EFT), which varies across countries and payment systems.

</details>

<details>

<summary>Is my banking information secure?</summary>

Yes. impact.com's platform and services are served over a valid secure connection (HTTPS). Information sent to and received from impact.com is end-to-end encrypted, including banking information.

When you enter banking information into impact.com, the user interface will obfuscate bank account numbers using `X` characters for increased privacy on any subsequent review of financial information.

</details>

<details>

<summary>How much money should I deposit?</summary>

You can use either a Payment Request Form (PRF) or a Statement of Invoices (SOI) to find out how much you should deposit into your impact.com account. The document you use depends on which [funding strategy](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/finance/add-funds-to-your-funding-account/guide-to-funding-strategies-for-brands) your account uses. Learn more about [PRF and SOI documents](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/finance/add-funds-to-your-funding-account/understand-the-soi-and-prf-documents).

</details>

<details>

<summary>I made a deposit outside of the platform and didn't include my Account ID, what should I do?</summary>

Submit your manual remittance advice to [remittance@impact.com](mailto:remittance@impact.com%20) for manual processing. Remember to include your account ID for future deposits to speed up the funds' allocation process.

</details>

<details>

<summary>Can money enter my funding account any other way?</summary>

Yes. Partners can agree to pay you make-goods to make up for any funds they shouldn't have received. This can occur when a partner receives a payout for actions that should have been modified to have a smaller payout, or reversed altogether. To prevent make-goods from being a common occurrence in your program, unify your [contract payment processing periods](https://help.impact.com/brand/what-would-you-like-to-learn-about/readme/set-action-locking-and-payment-scheduling-periods).

</details>

<details>

<summary>Will I get notified when I make my deposit?</summary>

You can configure your notification settings so that you receive an email or SMS when your deposit clears. This can assure you that your deposit went through or help you keep track of balance updates. See [Manage Your Brand Notification Settings](https://help.impact.com/brand/what-would-you-like-to-learn-about/account-administration/account-settings/notifications/manage-your-brand-notification-settings) to learn more.

</details>