How to Enable & Disable ask impact

ask impact is a powerful chatbot assistant designed to help you explore your performance data, compare results, access product guidance, and assist you with the impact.com documentation. Learn more about ask impact Tips & Tricks.

Disable ask impact

Account admins can opt to disable ask impact:

1. On the Account Settings page, select impact ai under the Tools heading.

2. [Uncheck] Activate ask impact.

3. You'll be prompted to provide feedback about why you’re choosing to disable ask impact. This information is entirely optional, but we encourage you to provide it as it helps us to learn and improve the feature.

Enable ask impact

ask impact is now enabled by default, but if it's ever needed, account admins can enable ask impact for the account’s members as follows:

1. From the top navigation bar, select [User profile] → Settings.

2. On the Account Settings page, select impact ai under the Tools heading.

3. [Check] Activate ask impact.

4. ask impact will now be enabled for all members of your account.

   • Once the feature is enabled, account admins will be able to see the date and time it was enabled and the admin that enabled the feature.

Frequently asked questions

impact.com uses AI responsibly with protections that exceed legal requirements for enhanced privacy, accountability, and transparency. We are guided by Google's AI Principles with human oversight at every step.

What about privacy and security?

Your data is protected by impact.com's privacy policies. You control your data; it's never shared, mixed, or used to train our GenAI models.

User consent: what do I need to know?

ask impact is fully opt-in—admins and users must provide informed consent before using the tool. Users always know when they're interacting with AI, and ask impact's purpose, capabilities, and limits are clearly communicated.

How do you improve ask impact?

We regularly monitor conversations and user feedback to improve quality, relevance, and safety.